eFarma Reviews 

363
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I just received my order from Efarma. Perfect experience!! Although there are lots of negative reviews there I decide to order to experiece it myself. Result Cheaper and delivered in 2 days. So I adde... See more

Company replied

Rated 5 out of 5 stars

Despite the poor reviews, placed the order anyway... Happy to say the package arrived the next day (Belgium). Perfect, no problems at all.

Rated 5 out of 5 stars

There was a minor trouble that my prescription was rejected once by misunderstanding, but other than that everything went smoothly. I received my medication within a week.

Rated 2 out of 5 stars

I have been a loyal Customer of eFarma to purchase medicins online and get them sent to Danmark, where I live. But NOW I must note, that ordering from eFarma has become a nightmare, with payed orders... See more

Company details

  1. Health & Medical

Written by the company

Apotheek eFarma. Online apotheek.


Contact info

3.9

Great

TrustScore 4 out of 5

363 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(363)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

They denied my valid recipee and horrible customer service

They denied my valid recipe and proceeded to not refund my order.
Along with taking their sweet time in responding. (it took them like a week to get back to me on the fact that they weren’t going to fill the order. At which point I was running low on the medicine.
And they still havent responded half a week later after trying to contact them to get it sorted.
So by all means AVOID!

September 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I have sent them my money since more…

I have sent them my money since more than 2 weeks, they cannot send me the product I requested and still I have no money back! They told me after lots of emails from me that I would get it on Wednesday, and still nothing! Communication is almost impossible, when calling they don’t reply and they only reply on emails after many trials and after many days! I am missing 225€ and still nothing

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible service delivery, over 3 weeks of back and forth still no medication.

Words can't begin to describe how bad their service delivery is.

- I order medication and pay
- I hear nothing for a week
- can't call they don't answer
- they eventually answer and says they're waiting to hear back from my Doctor
- I call my doctor, they never contacted him, he says he often hears people complain about eFarma
- I call them back, no answer
- I eventually get hold of them, they say they will call me back that same day.
- nothing they lied to me.
- After 3 weeks of this they now say they will ship my meds

I'm never using them again.

August 12, 2026
Unprompted review
Rated 4 out of 5 stars

Super !!

Super !!! Thanks a lot for the service. Now I can order my wegovy easily without hassle & they accept the prescription I got from EU. Thanks . Now I lost 5 kgs

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

No shipment for more than a week

I ordered medication well over a week ago, and it still has not been shipped. The delivery keeps getting delayed with no clear information about when it will actually be sent.

What makes this even more frustrating is that they took my payment immediately, yet I never received a receipt or any confirmation that the payment had been processed.

When I contacted customer service, it took several days to get a response by email. Even then, the replies were brief and unhelpful, and they still could not tell me when my order would be shipped.

If you need medication that is actually delivered within a reasonable timeframe, I would recommend ordering from somewhere else.

June 6, 2026
Unprompted review
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Rated 3 out of 5 stars

The first time with epharma I bought…

The first time with epharma I bought too many bulky packages of a product and I didn't have where to put them so I told them in advance to remove 3 but it was too late. So I returned 3 of them to the person who delivered them, hoping they would credit them to my account. But they didn't in spite of me phoning and writing many times. Finally they told me the sum would be deducted from my next order. The next order was last week and for a considerable sum of money as they had sent me a coupon for a 5% discount. I quoted the coupon at the top of my order but it was not applied. The purported credit was not applied. Claiming from them is a waste of time, there is no service for that. So, the economy that one makes is erased by their bad service or bad faith. Is it worth it?

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Where is my order???????

They promise delivery within 1-2 business days for items in stock.

I ordered product that is in stock, and it has been 3 days and my order is still in queue and has not shipped yet.

Unreliable.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Purchase never sent (stock not checked).

It`s been 4 days since my purchase was made, and no tracking email has been yet sent. It`s nonsense that a purchase made within the Netherlands should take so many days to be sent. The website says that the product will be shipped the next day (if in stock). What do they mean if it`s in stock? They make a product available for purchasing, without even checking the stock, inducing the consumer to make a mistake and wait indefinitely until the stock is replenished. Honestly, this company is falling short every day.

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Good pharmacy

There was a minor trouble that my prescription was rejected once by misunderstanding, but other than that everything went smoothly. I received my medication within a week.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

The products that are marked available are NOT available so you have to wait and wait and wait (will they ever be sent?) and no one picks up the phone (trying 2nd days).
Thieves and liars.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. The customer service was worse than terrible.
The item arrived unusable. The Manageress at Epharma told me to ring the company of the item. She didn’t know the name or number. I called them , of course they told me Epharma needs to deal with the problem.
Rang Epharma again, she told me to send photo. After 3 days I rang again.The same “manageress “ told me to ring another number. That number was not working. I rang Epharma again , she said she would get another number even though I asked her for them to call me.
I rang the new number and they told me to bring the item to Rishon Le Zion for repair!
I rang back to Epharma to ask if this was some sort of joke? Please just return the money so I can go somewhere else to buy this item.
She says I have to wait until it has been collected and call again for refund.
So many phone calls and waste of my time!!!

January 1, 2025
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam. Be careful everyone

September 11, 2024
Unprompted review
eFarma logo

Reply from eFarma

It is unfortunate that you are experiencing it this way. With prescription drugs, a doctor's prescription is always required. Therefore, the processing time is sometimes a little longer because we have to wait for a green light. You will be notified of the progress. This is no different in your case.

Rated 5 out of 5 stars

Cheaper and fast delivery

I just received my order from Efarma. Perfect experience!! Although there are lots of negative reviews there I decide to order to experiece it myself. Result Cheaper and delivered in 2 days. So I added it to my favs list.

August 14, 2024
Unprompted review
eFarma logo

Reply from eFarma

Thank you for sharing your experience with us!🙏

Rated 2 out of 5 stars

Very poor experience

I have been a loyal Customer of eFarma to purchase medicins online and get them sent to Danmark, where I live. But NOW I must note, that ordering from eFarma has become a nightmare, with payed orders disappearing after one has paid! Such a disappointment!

June 12, 2023
Unprompted review
Rated 3 out of 5 stars

It's okay but will not buy again

The price is reasonable but the delivery service is not appreciated. You might have to wait for their responds, it is late at night and the company don't delivery during daytime.

April 25, 2022
Unprompted review
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Rated 5 out of 5 stars

Despite the poor reviews

Despite the poor reviews, placed the order anyway...
Happy to say the package arrived the next day (Belgium). Perfect, no problems at all.

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

Still haven’t received (part) of the order even after two months

Ordered 3x Avene face wash at the end of November. They sent one and the other two never arrived. The website did not indicate at the time of order that these were not in stock. They says at the end of December that the rest would ship out in mid-Jan. It’s almost February now. Hope they will at least return the money for products they did not send. Will not purchase from this store again.

Update: the store cancelled the remaining order. They however charged shipping costs for the first one they sent. First and last purchase from this store.

January 27, 2021
Unprompted review
Rated 1 out of 5 stars

Scam , don't buy

Scam , don't buy . They let you order and pay and then they send an email that you need a prescription. If you claim your money back they say they keep 5 euro for administration costs . What a scam . Don't buy

April 22, 2017
Unprompted review

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