Eficode UK/USA Reviews 

20
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Software Company
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  3. Software Vendor

Written by the company

Eficode is the leading DevOps company, driving the DevOps and Agile movement and building the future of software development across ten countries with about 580 professionals. Eficode guides customers with DevOps and Agile skills and practices, and enables them to focus on their growth and customers with Eficode ROOT managed DevOps platform: a managed service with over 50 preferred tools, including Atlassian, GitLab, GitHub, and Kubernetes; along with our Application Management and Atlassian services.


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4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star

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4.5

All reviews

(20)

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Rated 5 out of 5 stars

Responsive and quick replies to all…

Responsive and quick replies to all requests for quotes, very helpful and friendly.

September 12, 2024
Unprompted review
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

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Rated 4 out of 5 stars

Image in notification deleted for security reason

Good reactivity according the processing of our Purchase Order (ref. Efficode 321988514)

Could you modify your notifications sent concerning "Confirmation of your Atlassian order processed'
In fact for security reason of our company all the image of your notification are deleted. So according your notification (without image) I have no reference of our internal PO or SEN concerning !
It will be better for our company to receive information in "textual format" without image.

July 1, 2024
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally and looked into for you.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 5 out of 5 stars

Eficode has a brilliant team that works…

Eficode has a brilliant team that works together to make your project flow and will help find the best solution to achieve your goal.

April 2, 2024
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 5 out of 5 stars

Eficode provided exceptional service

Eficode provided exceptional service throughout the process of acquiring our Jira license. Their team was not only helpful and informative but also made the process smooth and straightforward. Everything was handled quickly and conveniently. We highly recommend their services.

February 29, 2024
Unprompted review
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 5 out of 5 stars

Amazing team at Eficode.

Amazing team at Eficode.

Knowledgeable - true Atlassian experts, super responsive, high energy and professional

May 3, 2024
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

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Rated 5 out of 5 stars

Always helpful

Always helpful, a great company full of professionals.

February 14, 2024
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 4 out of 5 stars

I was having issues with Renewals

I was having issues with Renewals, when I reached out to Shona, she instantly got the right people on a call and solved the issue. I know have someone I feel very comfortable working with.

December 11, 2023
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, a real appreciation for the pressure that customers can create, and an appropriate escalation to maintain expectations and business continuity where needed. Really good communiucation and account management all around

December 11, 2023
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team

Rated 5 out of 5 stars

Does what it says on the Tin

Surpassed my expectations. They have built projects, repaired existing projects and mentored on creating larger projects. Very impressed.

December 13, 2023
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team.

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Rated 5 out of 5 stars

The Eficode team we engaged with were…

The Eficode team we engaged with were very knowledgeable and helpful - especially Amber and Jag 👍

December 11, 2023
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Eficode Customer Experience Team.

Rated 5 out of 5 stars

Feedback Please

**Update below, with 5 star rating**
I'm not getting proper feedback, about said a job offer from EFICODE. I received a text message from a Kaley Parsons, whom claims that she's from EFICODE. She said that my resume was approved for Remote Customer Service Rep/Data Analyst on CAREER BUILDER, with a pay of $42/hr, and that I was required to contact a Patrick Hoffman on Microsoft Teams, using a link, with an interview code. I've tried to look into this, several ways, but have not been successful. They want to mail me a check, in order to purchase at-home office materials. There are only a couple of companies that will do this, but I do not believe that they will send this for someone they haven't met face to face or via Zoom or something, other than Instant messaging. Can you guys please confirm if this or these persons are really from your companies HR department?
** Thank you. Mr. MacDonald did verify that I was being scammed. They seem to be a great company (Eficode). Plus, they did not mind, taking the time out, looking into this. That’s very commendable. It’s a shame that people are preying on job seekers, while utilizing this companies name.
However, you may take my post down, if they would like. I can see how this could make the company look bad, especially when it wasn’t Eficode to began with. I was able to email Mr. MacDonald and the issue is pretty much resolved. I’ve also changed the 3 star to a 5 star, in order to not have this situation hinder Eficode’s reputation.
Thank you, again, Trustpilot. You guys are awesome, as well, for opening up this type of trust worthy platform!

Wishing you all the best,
~Charisse King

September 13, 2023
Unprompted review
Eficode UK/USA logo

Reply from Eficode UK/USA

Thank you for contacting us, and I am sorry you have had this experience.

Unfortunately this is a scam. There is no individual called Kaley Parson/Patrick Hoffman that represents Eficode. We have alerted the authorities that individuals are impersonating our company, and we urge you to do the same.

Please see our statement on the issue if you have not done so already, it has tips for spotting a genuine role with Eficode. We do not wish for people to be deterred from applying for genuine roles with us:

https://www.eficode.com/en/press-releases-cision/important-notice-impersonation-and-fraudulent-acts

I would be very interested to speak with you directly about this so please feel free to email me at jamie.macdonald@eficode.com

Kind Regards

Jamie Macdonald
Head of Customer Experience

Rated 5 out of 5 stars

Solid Investment

The instructor presented the material in a clear and professional manner. Group activity was encouraged, and the interactions led to good conversation throughout the course. The instructor went above and beyond when answering questions, and if a topic was brought up that required further research for an adequate answer, follow through was quick and accurate.

Recorded sessions of this course have already benefited those that were not in attendance on the days of the course. The staff at Clearvision have been accommodating and pleasant to work with, and we would happily recommend their services.

February 27, 2023
Eficode UK/USA logo

Reply from Eficode UK/USA

Thanks so much for sharing this feedback! I will ensure it is cascaded internally to everyone who has been involved.

We look forward to continue working with you in the future.

Have a lovely day

Clearvision Customer Experience Team.

Rated 5 out of 5 stars

Good value and a quality trainer

Clear process for booking courses with responsive engagement. High quality trainer who was observant of the participants' learning styles.

November 24, 2022
Eficode UK/USA logo

Reply from Eficode UK/USA

Thank you so much for sharing such a positive review, this is great feedback and I will ensure it is cascaded into the training team.

We look forward to the next time we have the pleasure of speaking with you.

Thank you again, and have a lovely day!

Clearvision Customer Experience Team.

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Rated 5 out of 5 stars
Eficode UK/USA logo

Reply from Eficode UK/USA

Thank you so much for sharing your review of our trainer!

We look forward to the next time we have the pleasure of speaking with you.

Thank you again, and have a lovely day!

Clearvision Customer Experience Team.

Rated 5 out of 5 stars

Fast

Fast, reliable great to deal with on a day to day basis. All staff are so helpful.

October 11, 2022
Eficode UK/USA logo

Reply from Eficode UK/USA

Thank you so much for sharing such a positive review!

Genuinely delighted that you have had a great experience with the Team, and we look forward to the next time we have the pleasure of speaking with you.

Thank you again, and have a lovely day!

Clearvision Customer Experience Team.

Rated 5 out of 5 stars

Excellent company to work with

Excellent company to work with to support our Atlassian install. We have hosting with them, support and training and I have been very pleased with the service they have provided. Thank you Clearvision!

July 29, 2022
Rated 5 out of 5 stars

We have always been extremely satisfied…

We have always been extremely satisfied with the service provided by Clearvision. We have used them to provide licenses to key software packages, as well as expert training which was delivered very well. I personally appreciate the regular contact to ensure the service we are receiving is as expected.

July 1, 2022
Unprompted review
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