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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Clothes are made small and return process complicated.

Like many Asian clothing companies that advertise online, Eggka proposes clothing with a unique design. But, they are actually made small, taking a size up is necessary.
The return process is quite problematic. It starts with back and forth emails where you have to send pictures of the clothes with their tags. Then, you have to take care of the return fees, the package has to go back to China. A small package containing 2 items was 60$ shipping fees, more than the price of the actual clothes inside, so I didn’t send it back.

October 23, 2026
Unprompted review
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Rated 1 out of 5 stars

low quality clothes and horrible service

I bought the "Plush Faux Fur Jacket," and it was absolute garbage. The material is stiff, cheap, and looks nothing like the pictures.
But the customer service is even worse. I asked for a return, gave them my order number, and they made me jump through hoops taking pictures of the jacket and the tags. AFTER I sent everything they asked for, they suddenly flipped their story and said, "Oh, sale items can't be returned."
Are you kidding me? There was ZERO mention of sale items being non-returnable anywhere on the product page. Why waste my time making me take photos if you knew you were just going to reject the return anyway?
Total bait-and-switch. Shady business practices and awful quality. Save your money and shop somewhere else.

September 27, 2026
Unprompted review
Rated 1 out of 5 stars

Honestly, 1 star isn't low enough

Honestly, this was the worst customer service experience I have ever had. They mis-marked the sizes of two items, and didn't even have the correct measurements of the items on their website. I sent them screenshots showing that the measurements were missing. They refused to issue me a return label and they refused to allow me to return one of them since it was 10% off. The other one was basically the cost of a return label. Such a scam. Don't buy from EGGKA

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

This company is terrible when it comes…

This company is terrible when it comes to returns, especially if you have a sizing issue. I previously ordered an extra-small coat, but they sent me an oversized one. Since it didn't fit, I had no choice but to return it.
I kept contacting customer service, but all I received were the same automated responses over and over before they finally sent me the return instructions. They require you to return the item within 7 days, but instead of providing a U.S. return address, they gave me a return address in China. Ironically, the package was shipped to me from a warehouse in the USA.
The coat cost me $113, but the return shipping to China costs even more than the item itself. They don't provide a prepaid return label or cover any of the return shipping costs. It's completely unreasonable and makes returning an item nearly impossible.
I feel like I was scammed. I would not recommend buying from this company unless you're absolutely certain the item will fit, because if you need to return it, you'll likely end up losing your money.

June 17, 2026
Unprompted review
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