Eilersen Reviews 

We bought an Eilersen Rig Sofa in Feb 2026, covered with the fabric „Clay“.
When it was delivered it had a chemical smell which we thought was due to being a new product which was produced recently. But today, in June 2026 the smell is still there although lesser. But you smell it still when sitting on the Sofa. It smells like chemical sharp smell.
We didnt expect this from a 16000€ Sofa. We are very disappointed, as we do not believe that this will vanish one day.
We really want to give that Sofa back, as this must be a manufacturing defect and as such not tolerable by customers.
We reported this to eilersen but the company only said we should wait till August 2026. This is an unreasonable imposition in our opinion.
We are very unsatisfied and would never buy an eilersen product again.

Bought two sofas for around €4,500. The quality of the sofa is very disappointed in. I have now fallen through the bottom of the couch 3 times. The repair is covered by warranty, but I've had enough of it.
In addition, the backrest is not heavy enough to sit against.
The retailer does not offer a satisfactory solution.

My £4000 sofa has lost its firmness and the seating area has gone completely soft after just 2 years' use. You sink down when sitting on it. The dealer refuses to help. These sofas are not what they used to be.

Update on my contact with Eilersen.
Eilersen contacted me after my poor rating and I responded.
After that I have not heard anything from Eilersen.
I must therefore conclude that they do not care about their customers after the product has been delivered.
Bad CRM.