Would recommend
Would recommend. Responsive to questions before and after purchase.
April 25, 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Electric Fireplaces Plus is your source for premium quality electric fireplaces, fire pits, and outdoor furniture.
Contact info
Sandwood Cir 150, 30607, Athens, United States
- www.electricfireplacesplus.com
Advertisement
Worst online company I have ever dealt…
Worst online company I have ever dealt with. Absolutely no customer service. They never call or write you back. They do not give a hoot about their customers and are very very rude. I tried many many times to call customer service...write to customer service and when they finally write you back...never call back....they lie and say this is the first time they have heard from you.
April 19, 2021
Unprompted review
The fireplace was worth every penny
The fireplace was worth every penny. It is a great addition to our renovated living room.
December 23, 2020
Unprompted review
I bought a Dimplex 36" Revolusion
I bought a Dimplex 36" Revolusion. I live in central Florida and it arrived in three days. It was the best-packaged shipment I have ever received! It was strapped to its own skid and had top protection that prevented anything from being stacked on top. They gave me the best price, plus an additional rebate for a photo review after the installation. I had zero issues with them so far. I just ordered the glass doors for the front.
May 29, 2020
Unprompted review
electricfireplacesplus.com Buyer Beware…
electricfireplacesplus.com Buyer Beware - this companies return policy is terrible: 15% restock charge and NO return on 5 of their 8 electric fireplace products.
Their direct competitors offer full customer satisfaction and return!!
November 14, 2018
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.