Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home... See more
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Company details
- #75 of 113 best companies in Electronics Store
- #14 of 23 best companies in Appliance Store
- #15 of 17 best companies in Computer and Accessories Store
- #16 of 19 best companies in Computer Store
- #4 of 4 best companies in TV store
- #2 of 2 best companies in Washer and Dryer Store
About Electronic Express
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Contact info
418 Harding Industrial Dr, 37211, Nashville, United States
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
Asks customers to review
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Replied to 85% of negative reviews
Typically replies within 1 week
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Their delivery was fast and very…
Their delivery was fast and very professional. And their prices are the lowest you can get in Knoxville. Why even go anywhere else?!
Bought tv from website paid and within…
Bought tv from website paid and within 3-4 days it was here simple as that no problems 💯👍👍
Cracked TV, crazy long return process
Not only did I have to wait a week for shipping, but when I finally received the TV it was horribly cracked across the entire screen. It looked as though it had been cracked before it was even put into the box. The packaging seemed sufficient to prevent damage. Instead of quickly replacing the merchandise and picking up the old TV at the same time, I have to wait for them to schedule to pick up the old TV then they have to process a refund, then I just have to buy another one. I was told this process would take 7 to 10 bus. days. This is absolutely insane, and now I will be purchasing the TV elsewhere. Also, Costco has the same TV for $360 less. Furthermore, I have already waited 3 days, and still haven't received an email to confirm the return or a call to pick up the merchandise. So who knows how long this process will actually take. I'm so mad, I will tell everyone not to purchase from here.
Great service! Would use again!
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very communicative and kept us updated all day as to the status of the delivery.
Honestly all was GREAT until delivery
Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home we turned it into location and noticed a small dent on the front.
Great buy
Weren’t sure how this would turn out since I wasn’t familiar with the company or service. We ordered a great fridge. Had it delivered. Absolutely no issues at all. I would recommend this place.
Great Service
Great communication and customer…
Great communication and customer service. I was called and informed when my delivery time changed. I was called all the way up to the moment of delivery. Everyone was so nice.
The perfect ordering experience
The perfect ordering experience. Online, great refrigerator and deal, extremely fast delivery with excellent crew.
I purchased a ROKU TV and also a two…
I purchased a ROKU TV and also a two year warranty. I have found no paperwork or any info as how I register for the warranty.
I emailed the company to ask this question and used the email provided to me when I made the purchase.
I have received no answer. I received the TV quickly which is working fine, but no response to my question.
And I have no idea whether or not the warranty I paid for is in place or how to register for it.
STAY AWAY!!!
DOES NOT RETURN EMAILS ABOUT QUESTIONS ABOUT CERTAIN POLICIES! I have exclusively purchased both of the last 2 tvs I bought from E.E. I had just bought one for $1300 and seen the same tv for $400 cheaper on amazon and best buy. They say they will price match or give you the difference if you find the product cheaper. They purposely did NOT reply back to me until AFTER the 30 days were up! STAY AWAY! Looks like I will be going to best buy from now on!
Orders canceled with no explanation after weeks of waiting.
I ordered a highly sought after camera from them twice through a website called GreenToe.com and both ordered got canceled after weeks of waiting, with no explanation. I reached out to their customer service team e-mail and they always say they'll get back to me but they never did. They also said that I'd be put on a waiting list for the camera and be the first one to get it, but that never happened - instead of being put on the list, I received an e-mail that my order was canceled. I don't understand why they charged my card, made me wait, then refunded me out of nowhere when the order was still supposed to be valid. I'd be wary of ordering products from them since they're not reliable.

Reply from Electronic Express
Much Better This Time! The sales process was great this time…
The sales process was great this time around. The purchase was very easy and the delivery was quick and easy and the price was the best around!

Reply from Electronic Express
My order was placed 1 week ago and it's…
My order was placed 1 week ago and it's status is still listed as "Processing".

Reply from Electronic Express

Reply from Electronic Express
I ordered a TV off the website
I ordered a TV off the website and it had a manufacturer defect. They quickly came and swapped the TV out for me. It was extremely hassle free. One bit of constructive criticism my replacement was delayed an hr on delivery but they waited 15 min before it was supposed to be delivered to let me know.

Reply from Electronic Express
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