Elfin Market Reviews 

Customer service team have been really helpful whenever I’ve needed them. The application and repayment plan were simple and clear to set up. Have already recommended to friends and family ⭐

Great customer service. Easy to use app . Would recommend 5star!!

App is very easy to use. Excellent customer service. I would definitely recommend ❤️

Brilliant customer service, and a real help when I needed it most. I’d highly recommend Elfin.

I’m absolutely rubbish with technology - I’d say two steps away from being a technophobe- but even I found the Elfin app easy to use and the customer service team are excellent and super efficient. Highly recommended.

Love doing business with this company. First class customer service. Would recommend.

Really quick to get my issue resolved. They made getting what I needed really simple.

Really easy to use app. Simple application process and wuick decision. Clear information and friendly customer service.

Great personal service. Sorted my problem out quickly without fuss.

Great company. Applying was so easy and uncomplicated. The app is really easy to use and the customer service is second to none with a really quick response times and resolution to any questions or queries. Highly recommend!

Really appreciated the great customer service here, it was needed in a difficult time and I’m really grateful so thank you

I have been a customer since they first opened and I have always been delighted with the service

Great experience investing with Elfin. The staff are organised and professional the money was transferred into my account with ease.

Very efficient and helpful assistance from Allison, felt very trust worthy 👍🏻

It’s good when it works, however, at some point, they suspend my withdrawal option. And it's been over a year now. I paid it off, but I still can't use the app. So if you count on this money, don't. Because they might not be there when you need them.

I can’t fault them.
I’m not very technical but the app is very easy to use. My transactions have been fast and stress free.
The customer service I’ve had has been very helpful, professional and friendly.
5/5

Incredible - always have a great experience with Elfin, Customer support was amazing lovely lady so helpful and freindly alison i think? also talked me through downloading the app so can get the help i need through there, this is super helpful and would highly reccomend

I have an account here, always remained in balance, paid it off in full. Actually owed money as it took extra payments a month later and now its minus. However the app does not work, I cannot access the money, nor can I even use the account. The app just refuses. Yet today I got a notification from my credit report, that my credit limit has been increased, yet I cannot even use the account.

I tried contacting them, no response, tried leaving google play reviews, no response. So now I am here. Just warning others. AVOID this company.

No one seems to actually be running it. They will take your money and you will never get a refund, even when legally owed it.

I arrived intrigued after initially failing Elfin’s investor quiz. Having passed it on the second attempt and looked properly at the proposition, I came away wondering who the product really makes sense for.

For Average Joe putting in £100, even achieving 10% means earning about £10 in a year, compared with roughly £5 from a decent 5% savings account. So all that additional risk is potentially buying him about £5 extra a year.

At small investment amounts, the potential extra return over a good savings account is fairly trivial. At amounts large enough for the extra return to become interesting, you’re exposing a meaningful sum to investment risk without FSCS protection.

It therefore seems ideally suited to my hypothetical heiress: someone with £100,000 lying around who can put £10,000 into P2P lending without particularly caring if things go wrong.

Sadly, she doesn’t exist, and neither does my £100,000. So I’m deleting the app.

On the plus side, the quiz was excellent entertainment.