Elite energy did an excellent job of installing an EV charger to my house. The service and communication was top quality, and the install itself was a smooth process with the work areas left clean. Th... See more
Company replied
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Elite energy did an excellent job of installing an EV charger to my house. The service and communication was top quality, and the install itself was a smooth process with the work areas left clean. Th... See more
Company replied
Brilliant communication. Very professional, not pushy gave all options via email and then on phone. Quotes on product very clear. Hassle free booking and fitting everything within time frame, good j... See more
Company replied
Elite Energy took a. Clean neat tidy property in Bradford BD9 & left it in chaos. Workmen were cowboys & their workmanship was shoddy. I paid good money & expected good workmanship butI was disappoint... See more
Company replied
Job well done,from start to finish,there turned up when they said job completed with in 2 days fully installed nice finish, big thanks to roofers Lewis and Lee, and jak with his team talked though f... See more
Company replied
Elite Energy – Making Homes Greener, Smarter, and More Efficient At Elite Energy, we specialise in high-quality, privately funded energy solutions designed to make your home more efficient, sustainable, and future-ready. From Air Source Heat Pumps and Solar Panel systems to battery storage and EV chargers, we deliver tailored installations that help reduce energy bills and lower your carbon footprint. With over a decade of experience and a dedicated team of accredited engineers, we provide a complete end-to-end service – from initial consultation and system design to professional installation and aftercare. Every project is built around your property, your energy goals, and long-term performance. Our mission is simple: to help homeowners invest in smarter energy solutions that add real value, comfort, and efficiency to their homes. We pride ourselves on transparency, quality workmanship, and a straightforward, customer-first approach. That’s why so many homeowners trust Elite Energy for reliable, high-performance installations. ✓ Bespoke Solar, Battery Storage & EV Charger Installations ✓ Air Source Heat Pump Specialists ✓ MCS & TrustMark Accredited Installers ✓ Premium Equipment & Expert Design ✓ Fast, Professional & Hassle-Free Service ✓ Based in Teesside – Serving Homes Across the UK Visit eliteenergy.co.uk or call 0800 246 1676 to get started today.
Progress House, Fudan Way, TS17 6EN, Stockton-on-Tees, United Kingdom
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Very good connection honestly I would recommend them to anyone who's been having and connection problems and Very cheap

Reply from Eliteenergy
Elite energy did an excellent job of installing an EV charger to my house. The service and communication was top quality, and the install itself was a smooth process with the work areas left clean. Thank you again!

Reply from Eliteenergy
We recently used Elite Energy to install our Hypervolt charger through the workplace grant scheme, and the whole experience was brilliant from start to finish.
We needed a really quick turnaround, and James and Craig were fantastic. After a remote survey, we received an extremely fast quote and everything moved quickly and smoothly from there.
The installation itself was spot on — professional, tidy, and completed to a really high standard. They were friendly, knowledgeable, and happy to answer any questions we had throughout the process.
It’s rare to find companies that combine great communication, efficiency, and quality workmanship so well, but Elite Energy absolutely delivered.
We wouldn’t hesitate to recommend Elite Energy to anyone looking for EV charger installation or energy solutions. Thank you again!

Reply from Eliteenergy
Brilliant communication. Very professional, not pushy gave all options via email and then on phone. Quotes on product very clear. Hassle free booking and fitting everything within time frame, good job exactly as wanted. Stayed until everything was set up and understood. Follow up call to check on satisfaction. After sales good Highly recommend.

Reply from Eliteenergy
I recently had a full energy assessment completed by Elite Energy.
The surveyor, Darren, was fantastic. He rang to let me know he was on his way and arrived on time. He carried out a thorough inspection while remaining highly professional, polite and friendly throughout the visit. He answered all my questions clearly and was very knowledgeable and excellent at his job.
I am incredibly impressed with the level of service Darren provided. I highly recommend Elite Energy for their expertise and brilliant customer care. Thank you.

Reply from Eliteenergy
Job well done,from start to finish,there turned up when they said job completed with in 2 days fully installed nice finish, big thanks to roofers Lewis and Lee, and jak with his team talked though full process,and installed app on phone ...
Many thanks mr hutton

Reply from Eliteenergy
Fantastic job lovely lads everything was explained well and any questions answered

Reply from Eliteenergy
Jak, Adam and Jason can come back anytime to work in our home. Polite, courteous and professional.
Jak was in charge and ensured the guys knew their role and job whilst with me.
Jak kept checking to ensure the job was running smoothly and on time. Thank you for a lovely tidy home again once you’d finished. 10/10 for a job done so well.

Reply from Eliteenergy
The survey was very professionally handled by Dimitrius. He was one of the most knowledgeable and customer focussed people I’ve met.
The booking stage was very quick, work took place the week after. Communication wasn’t the best, I had to ask for details on what the work entailed, then when the work started had to ask what exactly they were doing and what they wanted from me (electric, items moving out of way). Lack of communication also meant I hadn’t been told about the amount of mess, so the dust from the insulation went everywhere in the house when I could have closed doors etc to contain the mess. One of the holes from cavity wall insulation was missed and hasn’t been filled in yet even after I contacted them so will chase up again.

Reply from Eliteenergy

Reply from Eliteenergy
Did a very good job installing Air Source Heat Pumps on my 3 properties a few years ago.
Continues to provide excellent after-sales service.

Reply from Eliteenergy
Elite energy handled everything very well with on problems ,everyone turned up on time and did what they
had to do.

Reply from Eliteenergy
Absolutely disgusting damaged my property said they would come to an agreement for all damages if we stopped professional body’s getting involved the offer was an insult watch out a real dodgy company workmanship is so poor

Reply from Eliteenergy
They came and did the works in a reasonable time,,left it clean and tidy,very friendly staff

Reply from Eliteenergy
The team that came to do the work were extremely professional and polite. They didn’t stop from the moment they arrived until the work was complete. They showed the utmost respect for my home, removing their shoes. They explained everything they were doing, a real credit to the company.

Reply from Eliteenergy
- Friendly members of staff that arrived on time
- They were tidy and cleared away any remaining waste
- Customer service kept us well-informed

Reply from Eliteenergy
Wow Elite energy came to my house and did the most amazing job. My house is substantially warmer, The team were amazing so tidy and got the work done really efficiently. From the radiator man to the joiner and the team that did the insulation and all the plastering, every single work man was superb 10/10. I Can not thank them enough. If you are concerned don’t be you will not regret the improvements.

Reply from Eliteenergy
From the first telephone call to the final work being completed the standard was excellent and professional. We were explained each procedure and nothing was to much trouble.

Reply from Eliteenergy
Overall the experience was good but there could of been improvements.
I was not advised that Elite Energy would not be able to connect to my existing gas pipework until their fitters arrived at my home which meant I had to make a decision there and then if I wanted to proceed. This should have been advised earlier in my opinion.

Reply from Eliteenergy
Polite and very professional surveyor from Elite Energy visited my home today and provided advice.
Impartial and incredibly knowledgeable on installation requirements.
Left me with a very favourable impression of the company and confident in their knowledge and the commitment to high standards.

Reply from Eliteenergy
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