Emmafy Reviews 

848
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, attractive designs, and vibrant color choices available across many different styles. Consumers also deeply appreciate how practical, exceptionally well-made, and highly functional the items are for everyday routines and travel adventures. Some reviewers were not happy with the shipping delays and occasional delivery issues experienced when placing online orders. People mentioned waiting considerably longer than expected for packages to arrive at their doors. A few consumers noted that specific items did not always meet their personal expectations regarding product size, storage capacity, or strap durability.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the clever, cute designs,... See more

Quality

Clients share positive opinions on quality, highlighting that the products are well-made, stylish, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick shipping, great service from... See more

User experience

Users describe positive interactions with user experience, highlighting the convenient, cute, and functional... See more

Delivery service

Consumers find delivery service to be ambiguous, as many reviewers experienced prompt shipping and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now ordered several bum bags and wallets in varying colors. LOVE them all!! Versitile, quality, ease of ordering, shipping was quick, and communication spot on and fast as well. There are so man... See more

Company replied

Rated 5 out of 5 stars

I have purchased several tumbler slings, a pill case, a jewelry case, a duo wallet, and too many purses in so many beautiful colors. I have found a quality product line that delivers promptly and has... See more

Company replied

Rated 5 out of 5 stars

P very well-made and the closure is very very strong. There's nothing that's going to fall out by accident. It's bigger than I expected and holds much more. The colors are beautiful and the material i... See more

Company replied

Rated 5 out of 5 stars

I purchased the pill holders. I can't wait to usethem on my next vacation. I'm always looking to save space and this will be much better than my current holders. My package was a little late, but I... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

848 reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

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4.5

All reviews

(848)

737 reviews in the last 12 months

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gofree

Rated 5 out of 5 stars

I have two GoFree bags & love them…

I have two GoFree bags & love them both. I bought them for trips to Disney, but they quickly replaced my everyday bag. I love how comfortable they are and how much they hold without feeling heavy on my shoulder. I loved them so much that I ordered two more!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Emmafy Crossbody

I have 2 Emmafy Gofree Crossbodys and I love them my favourite thing about them is actually the strap its very nice and wide makes carrying this bag quite comfortable. Also the chains and charms are so pretty.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Love my Emmafy GoFree

Love my Emmafy GoFree! I travel a lot and it carries everything I need for a travel day. Plus it’s comfortable, cute and great quality. Shipping was fast too.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish, practical and surprisingly roomy

I've been using the GoFree Crossbody bags for a while now, and I'm honestly impressed with the quality and functionality.
The bags are lightweight but feel durable, and the design is both stylish and practical. What surprised me the most is how much they actually fit inside - even though they look compact, they easily hold my everyday essentials without feeling bulky.
The crossbody style makes them very comfortable to wear, especially when you want to stay hands-free. The details (like the pockets and small accessories) are thoughtfully designed and make the bag even more functional.
Overall, I'm very happy with the product and would definitely recommend it to anyone looking for a practical yet cute everyday bag.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I recently tried the Emmafy GoFree…

I recently tried the Emmafy GoFree crossbody bag, and overall, it has been a fantastic everyday companion. One of the biggest standouts for me is how spacious yet lightweight the bag is — it comfortably holds all my daily essentials (like wallet, phone, keys, water bottle, lip gloss, and more) without feeling bulky or heavy.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using my Emmafy GoFree…

I’ve been using my Emmafy GoFree Crossbody bags regularly and I genuinely love them. The quality is great, the zippers feel sturdy, and the size is perfect for everyday use without feeling bulky. I especially love how versatile they are, switching straps or adding charms completely changes the look, so it feels like more than one bag.

They’re practical, comfortable to wear, and actually fit everything I need for daily errands and on-the-go days. You can tell a lot of thought went into the design and details. Definitely a brand I’ll continue using and recommending.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the GoFree Crossbody…

I’ve been using the GoFree Crossbody bag for a while now, and I can honestly say it’s one of the most practical bags I’ve owned.

What stood out to me immediately was how spacious it is without looking bulky. It fits all my daily essentials comfortably coffee cup, water mug, phone, wallet, keys, sanitizer, lip gloss, and even extra items while still looking stylish and lightweight. I love that I don’t have to constantly reorganize or struggle to find things.
The quality is impressive. The material feels durable, the zippers are smooth, and the strap is comfortable even when worn for long periods. It’s the kind of bag you can use daily without worrying about wear and tear.
I also appreciate how versatile it is. It works well for errands, casual outings, travel, or days when you just want to be hands-free but still put together. It’s functional, simple, and thoughtfully designed.

Overall, it’s a great everyday crossbody bag practical, stylish, and made for real life. I’d definitely recommend it to anyone looking for a reliable bag that actually holds what you need without compromising on looks.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bags and great customer service!

Got two of the puffy GoFree bags during the BOGO sale at Christmas and got them today. They are AMAZING. I always carry so much as a toddler mom and they aren't exaggerating the capacity of this bag at all. Colors are gorgeous too, I got the iridescent and the pink. My biggest issue is picking which one to carry first!

It took a bit to receive them, but when I reached out to customer service they were beyond helpful and provided me with up to date tracking information. They followed up when it was delivered to make sure I got everything 😊 great customer service support!!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest purse I've had

I bought 2 of the GoFree purses in August 2025 and 2 of the quilted wallet. I've had great experiences on 3 out of 4 purses. The 1 I had a bad experience on, I chatted with customer service who went above and beyond by making it right. They shipped me a new one within days to make it right and were so kind about the whole thing, even thought they didn't have to. I will continue to buy their purses and can tell you from experience, they are worth it. I conceal carry and it holds the weight of my gun along with all my other needs as a mom of a 5 yr old boy. Highly recommend if your a mom on the go and need space and reliability. Truly like the Mary poppins bag for moms.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

My new favorite bag!!

I’ve genuinely fallen in love with my Emmafy GoFree crossbody bags. As a mom of four, I need a bag that can keep up with real life, and these do exactly that without sacrificing style.
The leather bag is incredibly soft and high quality, structured yet flexible, and so comfortable to wear. I love how roomy it is while still looking sleek and put together. I can fit all of my content creator essentials (phone, tripod, light, makeup, battery bank, even my iPad) and everything stays organized thanks to the thoughtful pockets.
Emmafy truly nailed the balance between practical, stylish, and functional. These bags are thoughtfully designed for women who carry a lot (literally and figuratively) and I honestly don’t have to choose between comfort and looking put together anymore.
Highly recommend to any mom (or anyone) looking for a bag that does it all.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the GoFREE

I purchased the GoFREE – The Roomiest Crossbody by Emmafy as a Christmas gift for my mother, and it exceeded my expectations in every way. The bag arrived sooner than expected and was exactly as advertised—well-made, roomy, and thoughtfully designed. My mother had actually ordered a different brand around the same time, but after seeing the Emmafy crossbody, she decided to return the other one because she liked this one so much better.

My mother has a medical condition that requires her to carry supplies with her at all times, and this bag is a perfect solution. Everything fits comfortably without the bag feeling bulky or heavy, and it’s easy for her to stay organized while on the go. She loves it so much that she’s already planning to order two more in different colors.

In addition to the craftsmanship of the bag, the company’s customer service was exceptional. I communicated with Angelica at various times throughout the process. She was very helpful and informative.

I also love that the company was founded by a mother/daughter team. That made purchasing this bag even more meaningful to me. I highly recommend the Emmafy GoFREE Crossbody to anyone looking for a practical, stylish, and truly roomy bag.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Treated myself to the BEST!!!!

I bought my EMMAFY GoFree bags for the first time as I have MS, it’s hard to carry a purse. WOW!!! These are the BEST thing to carry!!! EVERYTHING I used to carry in my old tote purse fits in my new EMMAFY bag!!! I have leftover room!! The checkerboard colors are AMAZING!! Thank you girls!!!! ♥️Margo

December 10, 2025
Unprompted review
Rated 4 out of 5 stars

The Emmafy GoFree Crossbody bag is…

The Emmafy GoFree Crossbody bag is really as roomy and spacious as everyone says! I was shocked to see just how much I could fit in the bag- it's the perfect size for a morning out with my toddler without being too bulky.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

My new diaper bag!!!

I have two different emmafy gofree cross body bags and I absolutely love them! I replaced my big bulky diaper back with the gofree and it makes leaving the house so much easier with my toddler!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

So obsessed with the Emmafy GoFree Crossbody!

I kept seeing these bags all over Instagram and I NEEDED one. Well, they are just as great as the ads all show. I can't believe how cute and spacious they are! I can fit so much and it's nicer than carrying around a huge tote bag for work. I honestly have only been using these GoFree Crossbody Bags since I received them and I can't see myself carrying anything else for a long time. My sister ordered a knock off from Amazon because she liked mine, and the quality of the Amazon bag was way off. I will only order from Emmafy. I also love all of the cute accessories they have on their site! I just love this brand. Very happy with my crossbody bags!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this bag

I absolutely love my GoFree Crossbody bag! It's the perfect combination of cute, comfortable and roomie! As someone who goes to theme parks a lot, this is the perfect park bag! A lot of my crossbody bags don't hold enough stuff but this one holds everything I need. I was also impressed with the quality of the material, perfect for every day use.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mom and I both pleased with our GoFrees

I got my mom a bag for her birthday and got myself one by taking advantage of the BOGO. I got her green checkered and myself brown checkered. She absolutely loves hers, and I recently put mine to the test on a road trip to the beach. It was perfect the whole time for having everything I needed accessible. I 100% recommend the Emmafy GoFree bag. Get one for you and one for someone you love!

September 24, 2025
Unprompted review
Rated 4 out of 5 stars

Buyer Beware product not received

Updated from 1 to 4 stars as the company was able to help make this right. I received my bags today after a second shipment. 9.02.25

I purchased the GoFree large crossbody bag when they had a buy one get one free special. The bag was sent in a timely fashion. The problem is, the package was delivered to the wrong address by their shipping vendor, UniUni. UniUni sent several photos “confirming” the package was delivered. The problem is the address they delivered to is a house. I live in a large high rise apartment building. I contacted UniUni several times with no response. Emmafy customer service was very responsive when we contacted them. However, they will not file a claim until I sent them a copy of my government issued id. They said this is required by UniUni. I advised I would never send this to anyone. And I’m not sure what that proves. But that would be a huge safety violation to be required to send that information to a company in China and not know who or where that info would then be shared with. They won’t refund my purchase or replace the item without me sending my photo my ID. I’ve never had to send this information to any company to report a delivery driver delivered to a completely wrong address. Very disappointing they won’t stand behind the company they hired to deliver their products.

August 13, 2025
Unprompted review
Emmafy logo

Reply from Emmafy

Hello Jamie,

We’re truly sorry to read about your experience and the delivery issue with your GoFree bag. We understand how frustrating it must be to not receive your order, especially when you were looking forward to it.

To clarify: the request for an ID copy is not an Emmafy policy but a requirement from UniUni, the shipping partner, when they investigate certain claims. We completely understand your concerns regarding privacy and safety — you should never feel uncomfortable sharing such sensitive information.

Our customer support team has already been in touch with you directly, and we are committed to finding a solution for you without requiring documents you’re not comfortable providing.

At Emmafy, we stand behind our customers first, and your feedback helps us improve both our service and our choice of shipping partners.

Thank you for bringing this to our attention.

— The Emmafy Team

Rated 5 out of 5 stars

I loved partnering with Emmafy

I loved partnering with Emmafy! It was truly seamless and the requirements for the partnership were super clear. I loved that I was able to reach out directly to a human to secure the partnership and had a clear and very fair contract the next day.
I was only expecting one bag to try but the sent me two and I LOVE THEM BOTH! Creating content was so easy because the GoFree bag is a great mom bag for me in this season!

August 12, 2025
Unprompted review

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