Enago edited my text and changed 50% of the wording. A totally ridiculous replacement rate. I'm not a native speaker but surely my English isn't that crap. I usually get 5-7% replacement rate which i... See more
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Enago helped me very well in making my paper better. I'm very grateful for their cordial advices and precise revising of the manuscript. I'm not English speaker, and Enago made my paper just like prop... See more
Company replied
Great company to work with. They always answer my questions promptly and offer solutions whenever I encounter issues. They also ensure that my manuscripts are delivered error-free and on time, which i... See more
Company replied
I used Enago to edit my research paper and was very happy. They did a great job making my paper better and easier to read. They worked fast and didn’t charge too much. I suggest Enago to anyone who ne... See more
Company replied
Company details
Written by the company
Enago is a global leader in publication support and language services. Since 2005, we have been fast-tracking researchers towards publication in international journals. Our worldwide workforce of 3000+ expert editors, peer reviewers, and translators have 19.4 years of average experience in editing articles for publication. All our editors hold PhD/Master's degrees. Along with Editing and Proofreading services, we provide end-to-end Publication Support Services, e.g., Journal Selection, Pre-Submission Peer Review, and Journal Submission to speed up publication in top journals.
Contact info
1st Avenue 1732, 10128, New York, United States
- +1-877-712-2177
- www.enago.com
3.2
Average
77 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Useless, bad quality editing, a total waste of time and money
Enago edited my text and changed 50% of the wording. A totally ridiculous replacement rate. I'm not a native speaker but surely my English isn't that crap. I usually get 5-7% replacement rate which is normal. A lot of edits were useless (changing 'essential' to 'key' as a typical example). Worse, a lot of edits changed the meaning of the text. To their credit they issued a second and third, less heavy edit in a short turnaround time, but these still contained a lot of really bad errors changing the meaning of the text. It surely looks like an AI job with possibly some human intervention afterwards. They pretend to be US based and use English sounding names in emails, but most if not all use Indian English in their communication - why pose as a US based company? Is there something to hide? Some other reviews on Trustpilot support this point. Also, initial email responses are totally besides the point, definitely scripted and perhaps even AI based.
This has been a massive waste of my time. They stubbornly refuse to admit any wrongdoing even in the face of overwhelming evidence to the contrary (I really know what I'm writing and most definitely I can spot changes to the meaning of the text, but Enago think they know better). I'm not sure if this is a true scam or just a really crappy editing service, but in any case avoid Enago at all cost. And Enago, please spare me the typical sycophantic reply to this review saying you're sorry, you'll do better next time, yada yada yada. You know you're not sorry and you don't intend to improve.
September 3, 2025
Unprompted review
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I had a deeply disappointing experience with Enago. I entrusted them with my manuscript, expecting professional editing and support, but what I received was far below acceptable standards. The respon
I had a deeply disappointing experience with Enago. I entrusted them with my manuscript, expecting professional editing and support, but what I received was far below acceptable standards.
The response time was extremely long, and the entire process—from initial submission to final delivery—took almost three months.
The graphical work was of very low quality, and the final submission was filled with errors.
Worst of all, my article was permanently rejected by the target journal. I do not recommend Enago to any serious academic looking for reliable editing or publication support.
July 1, 2025
Unprompted review
They are replying using chatgpt…
They are replying using chatgpt generated emails. cordinating with some other expert who they don't reveal the name. spent more than 3 months and did nothing for me. really poor service and not recommend to anyone
December 13, 2024
Unprompted review
Crimson Interactive (Enago, Ulatus, Voxtab, Trinka)
The company Crimson Interactive and all its brands (ENAGO, ULATUS, VOXTAB, TRINKA) are fake. They claim they get manuscripts edited by skilled and native English speakers (but all the work is done by Indians using AI writing/editing software tools like Wordtune, Jasper, Quillbot, etc. They make fake reviews and testimonials and put it on their websites. They also fake that they are located or have branches in the US (while it's simply call-forwarded to India and someone talks with an American-trained accent). Overall, you can do the editing yourself using this software, instead of paying the company 10x times to do the same for you.
July 20, 2023
Unprompted review
Reply from Enago
Thank you for taking the time to share your feedback with us. We apologize for the delay in response to your concerns.
We value your input and are sorry to hear about your experience. Our team will get in touch with you to address all your concerns.
Team Enago
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Enago are experts
Enago provides a reliable, high-quality editing service that corrects my language errors. More importantly, because the editors are all experts in their fields, they highlight errors in methodology and interpretation of results. I am confident that a review of my manuscript by Enago will bring it up to the level needed for journal submission.
March 27, 2024
Reply from Enago
Thank you for sharing your positive experience with Enago's editing service! We're thrilled to hear that our team of expert editors was able to not only correct language errors but also provide valuable insights into methodology and interpretation of results.
At Enago, we strive to deliver reliable and high-quality editing services to ensure that your manuscript meets the rigorous standards required for journal submission.
We understand the importance of having confidence in the quality of your manuscript before submission, and we're delighted to have been able to assist you in reaching that level of assurance. Your satisfaction is our priority, and we're committed to continuing to provide exceptional editing services to researchers like yourself.
We appreciate your trust in Enago and look forward to supporting you in your academic endeavors.
Team Enago
Great service!
March 26, 2024
Reply from Enago
We are very happy to hear that you are satisfied with our service. We would like to take this opportunity to thank you for taking the time to write a review based on your experience with Enago.
We are motivated to deliver the best, always and your confidence in us keeps us going.
Looking forward to work with you in future.
Team Enago
Best place to work
Enago offers the best service one could have. They provide the greatest quality of work. No hassle negotiating with them.
March 19, 2024
Reply from Enago
We're thrilled to hear that you've had such a positive experience with Enago! Providing top-notch service and ensuring the highest quality of work is our utmost priority, and we're delighted to see that reflected in your feedback.
Our team works diligently to deliver excellent results without any hassle, and it's gratifying to know that our efforts are appreciated.
Thank you for choosing Enago, and we look forward to continuing to exceed your expectations in the future.
Team Enago
My experience with Enago
I used Enago to edit my research paper and was very happy. They did a great job making my paper better and easier to read. They worked fast and didn’t charge too much. I suggest Enago to anyone who needs help improving their paper's writing.
March 22, 2024
Reply from Enago
Thank you so much for sharing your positive experience with Enago! We're thrilled to hear that our editing services made a significant difference in improving the readability and overall quality of your research paper.
Delivering prompt and high-quality results at a reasonable price is at the core of what we do, and we're glad to have met your expectations in this regard.
Your recommendation means a lot to us, and we're grateful for the opportunity to assist you in enhancing your paper's writing.
Team Enago
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Best editing service
The initial response time is swift; the delivery is on or before the promised time; the quality is very high; the price is reasonable;
March 19, 2024
Reply from Enago
Thank you for taking the time to share your feedback regarding your experience with us. We are absolutely thrilled to hear about your exceptional satisfaction using our services.
We take immense pride in providing swift responses, timely deliveries, top-notch quality, and fair pricing to our valued clients like you. Knowing that we've met and even exceeded your expectations in these areas is truly gratifying.
Your satisfaction is our utmost priority, and we are committed to maintaining the high standards that you have come to expect from us. Rest assured that we will continue striving for excellence in every aspect of our service delivery.
We look forward to serving you again in the future and continuing to exceed your expectations.
Team Enago
Great company to work with
Great company to work with. They always answer my questions promptly and offer solutions whenever I encounter issues. They also ensure that my manuscripts are delivered error-free and on time, which is rare in this industry. Great value for money and highly recommended!
March 8, 2024
Reply from Enago
Thank you so much for taking the time out to share your experience with us. We are thrilled to hear that you have had such a positive experience with our company.
Ensuring prompt responses, offering solutions to any issues you encounter, and delivering error-free manuscripts on time are all top priorities for us, so it's fantastic to know that our efforts are appreciated.
We're delighted that you find our services to be great value for money and that you would highly recommend us. Your satisfaction is our ultimate goal, and reviews like yours inspire us to continue delivering the best possible service.
Looking forward to work with you in future as well.
Team Enago
I had a pleasant experience with Enago
I had a pleasant experience with Enago. Their services are top-notch and very reliable, and they greatly improve the quality of my manuscript.
March 13, 2024
Reply from Enago
Thank you so much for sharing your positive experience with Enago! We're thrilled to hear that you found our services to be top-notch and reliable.
Our team works diligently to ensure that we provide the highest quality editing and manuscript improvement services to our clients, so it's incredibly rewarding to hear that we've met your expectations.
We look forward to continuing to support you with your writing endeavors!
Team Enago
I had a great experience with Enago
I had a great experience with Enago. I wanted a proofreading of my review paper, just to better understand how I could improve it. The service process was easy to understand, and I got my paper back on time. The comments and the feedback from the proofreader helped me understand what would be expected if I wanted to publish a research paper.
March 12, 2024
Reply from Enago
Thank you so much for sharing your experience with Enago! We're thrilled to hear that you had a great experience with our service.
Ensuring ease and clarity throughout the service process is one of our top priorities, so it's fantastic to hear that you found it easy to understand. Additionally, timely delivery is something we pride ourselves on, so we're delighted that we could meet your expectations in this regard.
It's wonderful to know that the comments and feedback provided by our proofreader were helpful to you. Understanding what is expected for publishing research papers can be invaluable, and we're glad that our service could provide you with insights on how to improve your paper to meet those expectations.
Thank you once again for choosing Enago for your proofreading needs. We truly appreciate your feedback and look forward to assisting you with any future projects you may have.
Team Enago
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Great improvements to my manuscript
The company really improved my manuscript. They found areas that I could expand on and even a few inconsistencies that were introduced by multiple authors. My edited manuscript was delivered on time and communication was maintained throughout the entire process.
March 12, 2024
Reply from Enago
Thank you for taking the time to share your feedback regarding your experience with us. We are absolutely thrilled to hear about your exceptional satisfaction using our services
Your kind words truly mean the world to us, and we are incredibly grateful for your recognition of our efforts in providing you great editing quality.
We understand the importance of delivering high-quality work promptly, and we are pleased to learn that we have met your expectations in terms of both quality and deadline adherence. Your recommendation means a lot to us, and we are honored to have earned your trust and confidence.
Rest assured, we remain committed to providing nothing but the best in editing services to researchers like you, striving to exceed expectations with every project.
Once again, thank you for choosing Enago, and please don't hesitate to reach out if there is anything else we can assist you with. We look forward to continuing to support your research endeavors in the future.
Team Enago
ENAGO/CRIMSON INTERACTIVE- EXCELLENT ENGLISH LANGUAGE EDITING
Hi! I am not a native English speaker and need a lot of help to make my articles readable and more academic. I have learned about Crimson Interactive or Enago and avail their services. Copyediting and substantive editing. I would say that the company really is quality first! They are really living up to their motto. I was impressed by the output! All grammar errors are corrected and my articles are edited excellently! I think ENAGO IS THE BEST IN ITS FIELD! The editors i would say are very skillful knowledgeable and very professional! This company for me is HIGHLY RECOMMENDED for all your English language concerns! I already told my friends about ENAGO and they will definitely use the services of ENAGO soon! Great job to this company! I have nothing but praises!
March 7, 2024
Reply from Enago
We are delighted to know that you had a great experience with our service and that we were able to meet your expectations.
At Enago, we constantly strive to create memorable experiences for our clients, and it is always encouraging to receive feedback that tells us we are on the right track.
This feedback reinstates our faith in our vision 'Author First, Quality First' and motivates us to do better every day.
Thank you for your time. We look forward to collaborating with you again.
Team Enago
Good scientific editing service
The payment process is fast and clear with complete document. Accurate working time with schedule. Experienced and skilled in scientific english. I am pleasure with the product.
March 1, 2024
Reply from Enago
Thank you for taking the time to share your feedback regarding your experience with our services. We are delighted to hear that your payment process was swift and transparent, accompanied by comprehensive documentation. Our team takes great pride in ensuring efficiency and clarity throughout the entire process.
Moreover, we are thrilled that you found our working time accurate and aligned with your schedule. We understand the importance of timeliness and strive to maintain punctuality in all our dealings.
Furthermore, your recognition of our expertise and proficiency in scientific English is greatly appreciated. We are committed to delivering high-quality service, particularly in specialized areas such as scientific communication.
Your satisfaction with our services brings us immense joy and serves as a testament to our dedication to excellence. We are grateful for the opportunity to serve you and look forward to continuing to meet and exceed your expectations in the future.
Thank you once again for choosing our services and for sharing your positive experience with others. Your feedback is invaluable to us, and we remain committed to delivering exceptional service at all times.
Team Enago
Enago gets me faster acceptance
Enago's editing services are exceptional. As a biomedical researcher, I have tried several of their competitors, but Enago's customer service, editing quality, attention to detail, and understanding of the medical research context are unparalleled. Their editors are well-versed in medical research and provide valuable insights that enhance the clarity of the paper. Despite the thoroughness of their editing, Enago delivers the work within the agreed deadline. I would highly recommend Enago's services to any researcher looking to refine their work for publication in the medical field.
February 8, 2024
Unprompted review
Reply from Enago
Thank you for taking the time to share your feedback regarding your experience with us. We are absolutely thrilled to hear about your exceptional satisfaction and the positive impact our services have had on your biomedical research endeavors.
Your kind words truly mean the world to us, and we are incredibly grateful for your recognition of our efforts in providing unparalleled customer service, top-notch editing quality, meticulous attention to detail, and a deep understanding of the medical research context. It's wonderful to know that our team's dedication to excellence has resonated with you.
At Enago, we take great pride in our editors' expertise in various fields, including medical research, and we are delighted to hear that their insights have helped enhance the clarity of your paper.
We understand the importance of delivering high-quality work promptly, and we are pleased to learn that we have met your expectations in terms of both quality and deadline adherence.
Your recommendation means a lot to us, and we are honored to have earned your trust and confidence. Rest assured, we remain committed to providing nothing but the best in editing services to researchers like you, striving to exceed expectations with every project.
Once again, thank you for choosing Enago, and please don't hesitate to reach out if there is anything else we can assist you with. We look forward to continuing to support your research endeavors in the future.
Team Enago
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I had rejection two times
I had rejection two times. One of the reasons was English language.
February 6, 2024
Reply from Enago
Thank you for taking the time to share your feedback with us. We truly value your input and are sorry to hear about your experience.
We understand how frustrating it can be to face rejection, especially when language barriers come into play. We want to assure you that we are committed to creating an inclusive and supportive environment for all of our customers, regardless of their English proficiency.
Your feedback highlights an area where we can improve, and we appreciate you bringing it to our attention. We will take your comments into consideration as we continue to refine our processes and strive to better serve our customers.
Our team has already got in touch with you with the necessary next steps and I assure you that we will address all your concerns.
Thank you again for sharing your feedback with us. We appreciate your business and hope to have the opportunity to better meet your expectations in the future.
Team Enago
fast and on time service
February 1, 2024
Reply from Enago
We are very happy to hear that you are satisfied with our service. We would like to take this opportunity to thank you for taking the time to write a review based on your experience with Enago.
We are motivated to deliver the best, always and your confidence in us keeps us going.
Team Enago
Reply from Enago
We appreciate your feedback and are delighted to know that you are satisfied with our service.
We hope you continue to use our service and recommend us to your friends and colleagues.
Team Enago
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