Energized Customs Reviews 

6,148
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Shocking lack of customer service. Web site is misleading and they take no responsibility. Offer a refund but only when you pay the return carriage for a part that they sold incorrectly. Price isnt c... See more

Rated 5 out of 5 stars

Very good customer service and rapid response and postage time. It’s like superman’s working there overtime to make sure everyone package is dispatched on time. Thank you, you legends. Will be using y... See more

Rated 5 out of 5 stars

I found this company to be quick to answer questions, check the fitment details, and despatch the parts quickly. I was very impressed with the quality of the. Lower suspension arms which were manufact... See more

Rated 5 out of 5 stars

Great price with free shipping. So easy to purchase as they accept Apple Pay and others methods, two clicks and you’re done. The suspension wishbone arrived the next day. It looked well-made and fitte... See more

Company details

  1. Automation Company

Written by the company

We are a very close-knit family run business selling vehicle parts online and we take real pride in what we do. We specialise in automotive, car and van parts and accessories, such as Wing Mirrors, Wing Mirror Glass, Headlights, Tail Lights, Fog Lights, Angel Eyes, Lexus Lights, Lowering Springs, Coilover Kits, Powerflex Polyurethene Bushes, Wheel bearings & much more!


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(6,148)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking lack of customer service

Shocking lack of customer service. Web site is misleading and they take no responsibility. Offer a refund but only when you pay the return carriage for a part that they sold incorrectly. Price isnt cheap when you consider delays and fitting problems.

September 10, 2026
Unprompted review
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Rated 1 out of 5 stars

WISH THERE WAS A MINUS STAR - SHOCKING LACK OF CUSTOMER SERVICE

WISH THERE WAS A MINUS STAR - ABSOLUTELY SHOCKING LACK OF CUSTOMER SERVICE - ZERO - THEY ASK YOU TO EMAIL WITH A CHOICE OF 2 EMAILS - I MUST HAVE SENT 6 OR 7 OVER THE LAST 2 DAYS AND NOT A SINGLE REPLY. I WANTED TO CANCEL AN ORDER - IMMEDIATELY CONTACTING THEM AND THEY TOTALLY IGNORED THE EMAIL AND SENT BOTH ORDERS!! WELL THEY ARE IN FOR A SURPRISE AS I REFUSED THE 2ND ORDER, SENDING IT BACK WITH THE COURIER, AND IF I DO NOT RECEIVE A FULL REFUND THEN I WILL BE TAKING THINGS FURTHER AS I HAVE EVIDENCE THAT I CONTACTED THEM (WITHIN 14 DAYS AND CERTAINLEY BEOFRE THE ORDER WAS DISPATCHED) TO CANCEL IT. NEVER AGAIN AM I BUYING FROM THEM - I'D RATHER PAY ANOTHER TENNER AND ACUTALLY RECEIVE A CUSTOMER SERVICE. HOW COMPANIES ARE STILL OPERATING LIKE THIS IS BEYOND ME.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Sent the wrong part even though they…

Sent the wrong part even though they had my car registration
Make and modle
Contacted Energised car parts including all information again.They have now said they don't stock the part I needed, and said I must pay to return the part for my refund so they knew it wouldn't fit when they sent it

April 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor.

Poor.
I emailed my vehicle info for parts and got the wrong parts.
I sent the parts back with the supplied qr code . I then recived and email from them telling me the package was with them and I waited weeks and had to e mail the company multiple times to try and get my money back. Still no refund ..avoid this lot and use autodoc

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the service, the goods were sent out same day and delivered the next. I chose the company for the pricing and never expected the first class service. I rate this company very highly. Many thanks.

December 29, 2025
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