Equity Estate Agents Reviews 

467
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, friendly, and approachable, making every interaction pleasant and reassuring. People frequently mention the outstanding communication and prompt responses, noting that team members consistently keep them updated at every stage and go above and beyond to help. However, some customers also noted that certain property sales involved complex chains, difficult buyers, or challenging lease issues along the way. Despite these occasional hurdles, reviewers felt thoroughly supported by the dedicated team's persistent efforts to keep everything moving smoothly toward completion.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being extremely helpful and going... See more

Service

Reviewers mention positive feedback about service, noting that consumers experience a seamless and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great communication and... See more

Response time

People report positive experiences with response time, highlighting that reviewers consistently received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darren has been absolutely fantastic throughout the whole process. He is incredibly friendly, approachable, and easy to speak to, which instantly put me at ease. His communication is excellent — he k... See more

Rated 5 out of 5 stars

If you want your house sale to go through and an estate agent to give 100% effort and fight for you all the way, who always takes your calls and keeps you updated every step of the way then choose Dar... See more

Rated 5 out of 5 stars

I have had a very positive experience using the Enfield Town Equity Estate Agents. Alex was welcoming, polite, honest and really listened and understood what I was looking for. He kept in contact, cal... See more

Rated 5 out of 5 stars

There were a few complications with a previous party. However, Darren was very diligent and kept me informed at all times until a new purchaser was secured. This went well with Darren’s help and guid... See more


Company details

  1. Real Estate Agents

Information provided by various external sources

Equity Estate Agents first opened its doors in 2003. Our Managing Director, who has lived in Enfield all his life, was determined to create an estate agency with a real community focus and one that would take pride in its quality of service. Today Equity Estate Agents is Enfield's leading independent estate agency and quality of service is still at the heart of our every action, interaction and transaction. Here are a few of the reasons why you should consider using us when you next need an agency to help you to sell, let or manage your property, or to find your next home: · Two ultra-modern flagship, quadruple-fronted branches in Enfield · The largest team of estate agents in Enfield · Over 1,500 properties sold and 2,000 properties let · 500 properties currently managed by us · All of our valuers have at least five years' experience · All of our managers are promoted from within · All of our consultants are highly-trained, friendly individuals · Local expertise and knowledge because most of our consultants live in Enfield · Access to over 1,000 independent agencies through the 'Move with Us' network · this is just the tip of the iceberg... We are the only independent estate agency in Enfield to have a branch in both the Enfield Town and Hertford Road sides of the borough, servicing all tastes and budgets. We have a major focus on training at our agency to ensure that every consultant is ready, willing and able to help. They know to listen and understand before offering advice and, as many also live in the borough, they are always happy to impart local wisdom to those looking for somewhere close to schools, shops, open spaces, transport, and so on. Our exceptional reputation, local knowledge, marketing budget and professional agency teams ensure the best prices are always achieved in the shortest time frames. Our dedication to our vendors and landlords, as well as our buyers and tenants, ensures smoother, swifter transactions. And, our support staff of administration, legal and mortgage advisors work together to ensure that all parties are offered all the advice they need throughout a let or a sale.


Contact info

4.9

Excellent

TrustScore 5 out of 5

467 reviews

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4.9

All reviews

(467)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Darren Nelson…

I would highly recommend Darren Nelson and his team at Equity Estate Agents. I used Equity for both the sale of my existing home and the purchase of my new property, and I was very pleased with the service I received throughout the process.

The viewings for my property were conducted very professionally, and I was kept regularly updated with feedback from prospective buyers. Once we accepted an offer, Darren took charge of both the sale and purchase transactions, which involved a number of queries and some challenging moments along the way.

Throughout it all, Darren remained patient, professional and persistent, going above and beyond to keep things moving and ensure that both transactions were successfully completed. His dedication, communication and commitment made a real difference during what could otherwise have been a very stressful experience.

A big thank you to Darren and the whole team at Equity Estate Agents for their support and hard work. I would not hesitate to recommend them to anyone looking to buy or sell a property.

May 18, 2026
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Rated 5 out of 5 stars

Equity provided an amazing service from…

Equity provided an amazing service from start to finish. They were excellent at arranging viewings and kept us informed throughout, contacting us practically every day or every other day. They sold our house very quickly, and Jamie, James and Matthew was absolutely brilliant. They was always available to answer any questions and was extremely helpful throughout the whole process. I would highly recommend Equity to anyone looking to sell their home. Thank you for such a fantastic service!

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

couldn’t recommend Darren

couldn’t recommend Darren, Matthew and Jamie highly enough! They were absolutely amazing throughout the whole process of selling my flat. From start to finish, they were professional, helpful, friendly and always kept me updated.

What really stood out to me was how trustworthy and genuine they all were. I always felt like I was in safe hands, and they went above and beyond to make the whole experience as smooth and stress-free as possible.

A fantastic team and a really trustworthy company. Thank you so much Darren, Matthew and Jamie for all your hard work — I really appreciate everything you did to get my flat sold! Highly recommended! 👏🏼

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible team – made buying our first home a breeze!

We couldn't be happier with the incredible service we received throughout our journey of buying our first home!
From start to finish, the entire team was exceptionally fast, professional, and supportive. A special thanks to Darren, Arturo, and Jay, who were absolute superstars! They communicated promptly at every stage, guided us seamlessly through every detail, and made what could have been a stressful process so much smoother.
Thanks to their hard work, efficiency, and dedication, we have successfully exchanged on our dream first home today! We are extremely grateful for all their efforts and couldn't recommend them highly enough to anyone looking to buy or sell a property. Thank you so much, team!

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Very efficient, very professional

We put our house on the market in March 2026 and initially were going to use the same Estate Agent we have used before.
We did not consider Equity purely because we had not too good an experience with them until we found out they were under new management.

What a difference!!!

Arturo and the team have turned the agency around and is now an Estate Agent to be completely confident with.
They were nothing short of an amazing team to work with, nothing was too much trouble.
We has viewings almost immediately and before we knew it had three offers on our house, if that isn't efficient, i don't know what is!.
Ultimately, Equity sold our house in no fewer than TEN DAYS, unbelievable.
We are truly grateful to Arturo, Jay, Darren and Alex for all of their hard work, they truthfully earned their commission on this and we were more than happy to pay what they were asking.

Honestly worth every single penny.

Thank you to all at Equity, Enfield Town.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Equity Estate Agents Enfield

I recently sold my house and purchased another property through Equity Estate Agents Enfield. It was a complicated chain involving five families, but the whole process was handled professionally.

Darren, one of the team members, was outstanding throughout. He was approachable, patient, and always took the time to answer my questions with clear and helpful guidance. His communication was excellent, and he kept us informed every step of the way.

I genuinely believe we would have struggled to reach completion without Darren’s dedication and support. He went above and beyond to help keep the chain moving and made what could have been a very stressful experience much easier.

I would highly recommend Darren and the team at Equity Estate Agents Enfield to anyone looking to buy or sell a property. Thank you for your excellent service!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

I would just like to say thank you Darren for managing the sale of my property,
I felt completely supported throughout the whole process, always focused, professional and friendly,
Also the ladies in lettings for being so helpful and understanding with my tenants and me ,
Thank you

May 29, 2026
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Rated 5 out of 5 stars

Great experience

Our sale went incredibly smoothly, and the Equity team made it so effortless and stress-free from start to finish. We felt genuinely looked after. Huge thanks to Darren, Matthew, and the rest of the team!

April 13, 2026
Unprompted review
Rated 4 out of 5 stars

Purchase and sale

We sold and purchased a property via Equity, Enfield town. Overall the experience was really good. There was some miscommunication on a couple of things; one being I asked not to have a ‘for sale’ board outside my property as I didn’t want the neighbours knowing we were on the market. This was honoured but after we accepted an offer our neighbours received a leaflet through their door confirming our property had been sold. This was disappointing. The other matter was due to change of staff and was cleared up by Darren in the progression team. Darren was fantastic to work with, provided regular updates and even when things weren’t going well in the chain, always answered my calls and provided guidance. Wouldn’t hesitate to recommend.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The best broker i’ve ever met! Darren Nelson!

I cannot recommend Darren Nelson highly enough. Selling my flat was far from straightforward — due to complex lease issues, the process took many years. Throughout every let down, Darren remained patient, professional, and completely dedicated to getting the sale over the line.

What sets Darren apart is his persistence. Many brokers would have walked away from a sale this complicated, but Darren stayed with me every step of the way, keeping me informed and never losing focus on the end goal. He genuinely cares about his clients!!!

If you’re looking for a broker who will go the extra mile and stick with you through the tough times, look no further. He’s exceptional.

Darren - THANK YOU SO MUCH!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality estate agents!!!!!!!

Top quality estate agents!!!!!!!
Always very quick with repairs.
Texted them the night before about a issue within the property,didnt see my message until the morning then same day a contractor is here to repair👍👍
Would 100% recommend

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I have bought and sold through equity…

I have bought and sold through equity for a number of years but my recent experience with Darren Nelson has been nothing sort of amazing. The sale took 10 months to get over the line and without his support and professional advice I would have given up long ago. He kept us informed and went above and beyond exceeding my expectations. He is professional and helpful a real credit to equity!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

The best team to work with! Thank you!

We were extremely happy with the service Darren and the Equity team provided when selling our property. They are professional, efficient, and kept us well informed throughout the entire process.

Thanks to Darren’s expertise and proactive approach, we felt at ease during a very stressful period in our life! We really appreciated his clear communication and dedication from start to finish. He was always a text/call away whenever we needed help or clarity. Honestly would have made our life so difficult if Darren was not involved.

We wouldn’t hesitate to recommend Darren to anyone looking to sell their home. Thank you!!!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Equity agent staff are committed and devoted to their clients

Jamie has been an amazing guy from start to finish, he remains committed and devoted throughout the whole process. He is incredibly friendly, approachable, punctual, professional, easy to dialogue with, and polite in approach. He keeps me updated at every stage, is always quick to respond, and is proactive about chasing things up when needed. He assisted me to get my dream property, I will forever remain grateful to him.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Darren and the team at equity were…

Darren and the team at equity were brilliant from start to finish. Would definitely recommend them to anyone looking to sell their property. They were always on hand to provide regular updates and invaluable advice. Thanks again to all at Equity

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Equity are great!

I bought a house through Equity, the team were fantastic in helping me secure the house and assisting my seller with their onward purchase (thanks Demetri). I cannot recommend Equity enough as Darren Nelson, the progressor, is exceptional. Darren kept me sane through a long and complicated sale (absolutely nothing to do with Equity), he was tenacious in ensuring the chain kept moving, he kept me up to date with all developments and was unfailingly patient the whole way through. I would highly recommend Equity to friends and family.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I remember walking into Equity church…

I remember walking into Equity church street Enfield and my wife was quick to mention that their reception felt more professional than other agencies. Then, working with Jay has been an absolute pleasure! His knowledge of the local market is unmatched. He is always patient with us as first time buyers, clearing our doubts and confusion and making sure we understood the process. Jay kept us updated regularly via email and phone calls. We felt supported all through.

February 20, 2026
Unprompted review

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