EshopWedrop.com Reviews 

Don't trust them.
They claimed that a shipment was stolen after they received it in their warehouse, while it was being transferred to Greece.
They never sent any proof of an actual investigation.
After waiting months and months for compensation, they claimed that shipments were not properly insured, therefore they could not pay back in full their customers.
This is a ridiculous company.
Never use them again.

My account is locked and you are ignoring my emails.

I rarely leave negative reviews because I understand that delays can happen. Unfortunately, after more than two months, I feel I have no other choice.

I spent several thousand on my order, but my package has been stuck with no progress for over two months. During this time, I have contacted customer service many times. Every conversation ends the same way: apologies, promises that the issue is being investigated, and requests to contact them again later. Despite all of this, nothing has changed and I still have not received my order.

In my experience, the customer service is at the lowest level. Instead of providing clear information or an effective solution, I keep receiving the same generic responses while the problem remains unresolved.

I genuinely do not like writing negative reviews, but after waiting this long and spending so much money, I feel completely let down. At this point, I am even wondering whether I should seek legal advice.

I hope this review encourages the company to improve both its customer service and the way it handles delayed orders.

I had a very disappointing experience with EshopWedrop.

My parcel was shown in their system as “sent by courier”, but the courier’s tracking showed that the parcel was still waiting to be handed over. In other words, EshopWedrop’s status and the courier’s status directly contradicted each other.

The parcel should have been delivered long ago, but there was no real progress, no clear explanation, and no proof that the parcel was actually handed over to the courier. This is especially frustrating because the service had already been paid for.

What makes the situation worse is the lack of transparency. A customer should not have to chase both the forwarding company and the courier just to understand where a parcel physically is.

In my opinion, this is a serious failure in logistics and customer communication. Until EshopWedrop can provide reliable tracking, proof of handover, and proper support when something goes wrong, I cannot recommend using this service.

I am still waiting for either delivery, a clear explanation, or compensation.

very very expensive. very much.

Old time customer, the operation has changed over the years in some details, yet the service has remained excellent in every aspect. so just wanted to thank the company and refresh my feedback .

It used to be a good service, but has gone downhill recently. Prices have risen inversely proportional to the quality of service.
You have to wait a long time for Your shipment (sometimes up to three weeks); You can no longer combine orders from different countries into one shipment; only Venipak is used as a courier service - which significantly limits ordering to pick-up points - which in turn increases the price of the service, etc. etc.

I’ve just received the package with the expensive shoes I ordered from Italy through EshopWedrop.
Pros:
Excellent communication with the Romanian staff.
Cons:
Very poor communication with the Italian staff.
Slow delivery. The whole process took about a month.
Conclusion: You definitely need patience.

The service is working well for Romania, at least for nov-dec 2025. I had several packages delivered from Germany to Romania, 1-2 weeks.

Things that can get better are payment options (now I can only pay at delivery time which is expensive) and real time tracking (informations are not up to date at all)

STAY AWAY!!! I use them 3 times and the first package made 3 months to come, second one came after 1 month and the 3rd one which was a 800€ mobile phone after 2 months they inform us it got lost. The packages were coming from Netherlands to Italy with DHL they received them and we have their signature and from Italy never came to Cyprus.

They will tell you that they have sent your parcel to another country and to another recipient, without any reason and asking, just because they decided so. And will tell that your parcel was confiscated by customs, without providing any evidence. You might wonder if there will be any compensation for this. No, of course you won't get anything.

I was going to order something from Poland to Bulgaria, but looking at this comments - OMG. Someone should put this site down and put law into action. Thanks for all the feedback, and don't forget to check Trustpilot always!

For years, I’ve hunted rare collectibles online. One day, I finally found a childhood item I’d been chasing for ages — priced reasonably at 215 euros. The only issue? The seller was in the UK and couldn’t deliver to my country.

That’s when I found Eshopwedrop. Their site promised hassle-free international delivery, so I gave it a shot. I used their provided UK warehouse address, and a few days later, they confirmed via email that the product had arrived there and would soon be forwarded to me.

Excited, I waited. And waited. And kept waiting.

Eventually, they said the package had been shipped from the UK to my country. I was thrilled — but the item never arrived. Weeks turned to months. I sent emails — no response. After several ignored messages, I finally warned them of legal action if they didn’t respond.

That got their attention. They told me the package had been damaged in transit and the item was “missing.” I was stunned. How does a package get damaged and lose the product inside?

I demanded a full refund. They refused — citing company policy — and offered me only 10–20% back (about 25–30 euros out of the 215 I paid). Furious, I warned them again of legal consequences. They called me, argued pointlessly, then hung up.

Later, they offered me 50% back. Tired of the months-long back and forth, I accepted. I got half my money — but not the product, not the truth, and not the justice I deserved.

Bottom line: I don’t care where you’re from or what they promise — never trust this service. You risk losing your item, your money, and your patience.

To this day, I still believe the product was stolen. If I could rate this service, it’d be a zero out of ten. Others have had similar experiences — missing items, partial deliveries, radio silence.

Avoid this site. Warn others. Report it if you can. But at all times, stay far away from Eshopwedrop.

Kinda works. Sometimes.
Ordered some food supplements from US. They are still rotting in their US warehouse two weeks after receiving them. Told me the reason for the delay is: "Waiting for next shipment". Be cautious.

Long Long Long delivery. There is no support . I am waiting my parcels for one month .

In the first place the phone number on their website is disconnected. In the second place I tried repeatedly to contact by email the customer support service and nobody answered to my email. The parcel arrived at their deposit in Germany on 13.09.2024 and on 03.10.12024 it was not yet delivered to my address.

Long time client, but now their service is disastrous. They still operate in Romania, but no longer have a warehouse here, so all parcels go through the Poland warehouse. They also show the delivery price for picking up from the Poland warehouse even though you are using the Romania website.
Also, they take a very long time to process parcels and no longer have any support in Romania. No reply to emails and the phone number is disconnected.
Total failure. Do not use!

The customer service does not respond any emails for 3 weeks, there is no phone number to actually speak with a person. The parcel has not arrived and there is no way to find out where it actually is. Worst service ever.

At least 2 of this company's warehouses were closed, leaving all of customers' packages in a limbo. I have been waiting for a package since January, stuck in their old New Jersey warehouse where they decided not to pay the bills.

Local warehouse in Romania had the same faith, those unlucky to receive a package that week were stood up, the local branch filed for bankruptcy just a few weeks later. At this point they refuse to answer my email when I check in every other month about the package.

They used to be a great company until the financial troubles started, local office in Romania was super helpful and everything was going more or less smoothly. I hope those guys have better jobs now because they did an amazing work keeping it running.

They cheat with price calculation.