No response to a return request
Bag was nice but in the end I returned it as I felt it was the wrong colour. Some difficulties in communication but the refund was very prompt once that was sorted.

Reply from EsinAkanLondon
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The Best Designer Handbag Brand- UK, 2017. Explore our luxury women's leather bags that cleverly adapt to different scenarios. Luxury craftsmanship. Top quality leathers | Free Worldwide Shipping | Free Worldwide Returns | Convertible Bag, Shoulder Bag...
United Kingdom
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Bag was nice but in the end I returned it as I felt it was the wrong colour. Some difficulties in communication but the refund was very prompt once that was sorted.

Reply from EsinAkanLondon
Really beautiful bag, lovely quality and I think really worth the price point. There were some teething problems with communication, but once that was rectified, the customer service got much better, so would return
I placed an order on their website (preloved) around July 17 and I still have not received the item.
If you try to call them it says user busy constantly and their emails illicit no response. Chat function works and have been given a £15 amazing voucher for the delay. However still none the wiser as to where the item is! When I’ll receive it.
"I've fallen in love with, and ordered an Esin Akan bag from TK Maxx. It looks beautiful and wasn't cheap. They have the best designer handbags i've seen in UK."
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