EspoCRM Reviews 

its a great product, they have a policy to only take feedback they like, and it's got terrible documentation

and the lead developer is more likely to arguy with you on the fourm about your english then talk about your issue

we have been using this crm for last 3 months. mostly good expirience, if you have service business this is your solid 4 choice. great option on its money

We've been using EspoCRM for several months to manage contacts, sales activities, and internal processes. It is easy to customize and doesn't require a lot of technical expertise. We were able to adapt fields, layouts, and create workflows to automate routine client replies and lead nurturing. The interface is easy to navigate, that's why most team members became comfortable using it fairly quickly. The email integration also works well, so once you've set it up, all your communication with clients is in one place.

The best and most flexible CRM i have encountered that didn't need custom code for most setups.

We’ve been using EspoCRM for a while now and overall it’s been a very positive experience. It’s a good choice for teams that want control and customization in their CRM setup. You can adapt the CRM to completely meet your processes with custom fields, workflows, roles, and integrations.
The interface is clean and easy to understand, which makes onboarding new team members fairly painless. Documentation is clear enough to get things done, especially if you’re comfortable with basic technical concepts.

Great application. We are a small web design agency and use it to manage several of our projects and organize lead data. Our sales team managed to automate lead capture from our webiste with its help. Project Management tools are also helpful. Tasks are always organized and all team members can track their part of the work and be notified about the deadlines.

I was very pleased with the EspoCRM service, which is an excellent web-based customer relationship management (CRM) application. It is based on open source, which makes it easy to customize and adapt it to specific business needs.

One of the key features of EspoCRM is that it is aimed at developing and maintaining long-term relationships with clients. This is achieved through task planning and company performance analysis functions, which allow you to effectively manage sales processes and marketing campaigns.

In addition, EspoCRM records all interactions with clients, including calls, letters and meetings, which allows you to get a complete picture of the relationship with them and improve the quality of service. Overall, EspoCRM is a powerful and flexible customer relationship management solution that I recommend to any companies interested in their development and growth.

The software is customizable, easy to implement and budget-friendly. It offers a wide variety of tools to manage contact data and keep track of all related activities such as calls, emails, tasks, etc. Besides that, it has a range of marketing tools that allow for sending mass emails and creating personalized templates and target lists for campaigns. It's one of the best CRM for email campaigns! Plus it's free!

Simplistic and intuitive interface is combined with great tools for sales, marketing and customer data management. The only solution that was really easy to adjust to the needs of our business.

Espo isnt for everyone. But if you are willing to spend the time learning it, you will have a custom solution like no other. The community is amazing, and the developers are very responsive.

It's a very good product, I tested a lot of CMS before finding it, I've been using it for years now, I highly recommend it! Best quality/price ratio.

EspoCRM is one of those great (and few) open source platforms that is easy to setup, maintain and configure.

It has the potential to become a powerful and customizable platform to suite many needs, not just as a CRM.

If you are a small or even a mid sized business, look into EspoCRM, you won't be disappointed.

I like EspoCRM for its rich functions and adaptability. The setup is a bit complicated at first but if done the CRM works like a charm.

A better support (e.g. easier documentation with images) or a more active community would be a plus to this great product.

This CRM is simple to navigate but powerful enough to work for all three of our businesses.

Great CRM. Customization opportunities galore. Development team consists mostly of one man who does a great job communicating the changes and helping with customers on the espo crm forum. There are some disadvantages to using the crm over some more mainstream ones. The main disadvantage is the integration features from other clients but the API system is getting improved daily. This crm is my go to choice for any crm requirement.

Fast, rock-solid, easily customisable (custom entities/fields/layouts). Straight-forward API for integration. Have used for several years with no problems. A hidden gem in the CRM world.

I have been actively using Espocrm for about a year
Great product keep it up!

This is the best and most flexible solution with nothing extra. I recommend. The disadvantage is the high cost of additional packages.

EspoCRM is a great self-hosted CRM that can be as simple as needed and scalable to serve large corporations of any size. Highly recommended and very cost-effective alternative to so many over-priced CRM solutions like Salesforce.

Great App Builder (not only CRM), well thought and always finding surprising gems. Busy Community always with a helping hand.
That makes EspoCRM best choice even for non IT specialists.