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ESSENTIAL FOODS Reviews 1,039

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their pets enjoy the food and treats, often leading to improved health, shiny coats, and better digestion. Many appreciate the excellent service, highlighting the ease of ordering and the incredibly fast and efficient delivery, frequently receiving their orders within a day or two. The complimentary treats included with each order are also a much-loved bonus, and people often mention the helpfulness of the staff. However, some customers experienced issues with the delivery company, citing instances where heavy packages were left in inconvenient locations or not delivered to the property despite someone being home. A few reviewers also noted that the website and ordering process could be clunky, and some expressed a desire for more transparency regarding ingredient percentages. Additionally, a small number of pets did not take to the food, or experienced changes in stool consistency, and some customers found the packaging of certain products inconvenient.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and nutritional value... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as excellent, brilliant,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and straightforward, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality food that my dog enjoys. She has the most amazing coat - it is commented on all the time as it is so shiny - and it can only be a result of her food, as well as genetics! We buy all... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased I was recommended Essential, and moved away from supermarket dog food. I thought our dog had simply mellowed as she'd gotten older, but the difference after starting this food was almo... See more

Company replied

Rated 5 out of 5 stars

Quality dog food, made with quality ingredients and competitively priced which loved by our pet. We have been purchasing this product for a number of years and our dog has never been healthier ( acco... See more

Company replied

Rated 5 out of 5 stars

My contact with your company was professional, informative and personable. I’ve been impressed with your web site and range of foods. I’m currently trialing balance to see if it helps my dog's sensiti... See more

Company replied


Company details

  1. Animal Feed Store
  2. Feed Manufacturer
  3. Food Manufacturer
  4. Food Products Supplier

Written by the company

Why choose ESSENTIAL FOODS? There are many advantages to choosing ESSENTIAL FOODS. Our grain-free meal is crafted from high-quality ingredients – and guaranteed filler-free. In addition to our delectable line of tasty meals, you’ll find a large selection of irresistible treats prepared and packaged to the same high standard as the rest of the ESSENTIALS assortment. Our mission is to make a difference and help the dog get a healthier and better life through its eating habits. We simply feel committed to it. That's why we don't produce dog or cat food either; we produce meals. Meals packed with nutrition which keep a stable blood sugar level and which only contain ingredients that benefit and strengthen your best friend's health. Nutrition is essential for the dog's or cat's overall wellbeing. Explore our delicate meals, pâté, and treats at essentialfoods.com

Why choose ESSENTIAL FOODS?

Written by the company

With the first bag of ESSENTIALS, a new lifestyle awaits
ESSENTIAL FOODS grain-free meals are crafted from high-quality ingredients, with a high percentage of fresh meat and a variety of fruits, vegetables, and herbs. Some of the benefits include improved digestion, a glossier coat, more balanced behaviour, and a healthier body weight.
BOF-approved
All meals are prepared using the BOF principle (Behavioural Optimizing Foods), meaning a meal should mirror the dog's natural diet and eating habits while helping to stabilize blood sugar.
Grain-free meals, pâté and treats
A grain-free diet helps sensitive digestion Although most dogs can digest grains without any problems, there are still some that struggle and are prone to digestive problems such as constipation. All our products are of highest quality and specially formulated using the right balance of key nutrients – just without the grains.

90 days guarentee

Very simple - It's a total satisfaction guarantee

Very simple - It's a total satisfaction guarantee
Should there be anything that you're not happy with, simply get in touch and we'll arrange for a FULL refund. Our guarantee covers all meal products bought online with us, up to 3 months from date of purchases. Just our very own confident way of saying: Give ESSENTIALS a go, you won't regret it!

Contact info

Promotion box for ESSENTIAL FOODS

One mission

To improve and prolong the lives of dogs and cats

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic Dog Food …

Seamless ordering process and quick delivery. We have been using Essentials Dog Food for all of our Border Collie Rab’s life (7 years ) . He is healthy, happy, very active and always has a lovely shiny coat

June 19, 2026
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Reply from ESSENTIAL FOODS

Dear Alison,



Thank you so much for your wonderful review!



We’re delighted to hear that ordering has always been seamless and that your deliveries arrive quickly. Even more importantly, it’s fantastic to know that Rab has been enjoying products from ESSENTIAL FOODS throughout his entire seven years with you.
Hearing that he’s healthy, happy, full of energy, and has a beautiful shiny coat is exactly what we hope for. It’s an honour to have been part of his journey from the very beginning.



Thank you for your continued trust and support - we wish you and Rab many more happy, active adventures together.



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Seamless shopping and delivery experience

I love the speedy delivery and simplicity in the e-commerce process. My dog is loving the products.

June 19, 2026
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Reply from ESSENTIAL FOODS

Dear Goeril,



Thank you so much for your lovely review!



We’re delighted to hear that you’ve enjoyed both the speedy delivery and the simple ordering process. We always aim to make shopping with us as easy and convenient as possible.
Best of all, it’s wonderful to know that your dog is loving our products! That’s the greatest compliment we could receive.



Thank you for your support and for taking the time to share your experience.



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

My dog’s favourite food!

Best food that my dog got to enjoy at a reasonably competitive price. Unfortunately our dog is now on a pet diet plan and can’t have any more Essentials.
Customer service is just great, the delivery is always super fast and the free gifts are a lovely touch that my Dog couldn’t want to rip oven the parcel to get to.

June 6, 2026
Unprompted review
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Reply from ESSENTIAL FOODS

Dear Stefan,



Thank you so much for your wonderful review and for your kind words about ESSENTIAL FOODS.



We’re delighted to hear that your dog enjoyed our meals and that you were happy with both the quality and value of our products. It also means a lot to know that our customer service, fast deliveries, and the little gifts made such a positive impression - especially if your dog couldn't wait to open the parcel. That level of excitement brings joy to our hearts! 



While we’re sorry to hear that your dog now needs to follow a special veterinary diet, we completely understand that their health always comes first. We truly appreciate that you chose ESSENTIAL FOODS for as long as you did, and we’re grateful to have been part of your dog’s journey.



We wish you and your four-legged friend all the very best for the future, and thank you again for your support.



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

People Can’t Believe Our Dog’s Age

I’ve been feeding my dog Essential Foods for around eight years after spending a lot of time researching the best nutrition available. She’s now 13½ years old, and people are always amazed by how well she looks and how youthful she is. I’m sure her diet has played a huge part in that.

We’ve compared Essential Foods with many other brands over the years, and despite people often assuming kibble is inferior, it consistently comes out on top for nutritional value.

The service is excellent too. Orders always arrive quickly and accurately, and the treats are a firm favourite with our dog.

I wouldn’t hesitate to recommend Essential Foods to anyone looking for a high-quality dog food

June 19, 2026
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Reply from ESSENTIAL FOODS

Hi Hannah,

Thank you so much for your incredible review and, above all, for trusting ESSENTIAL FOODS for the past eight years.

Reading that your beautiful 13½-year-old dog still surprises people with her youthful appearance truly made us smile. While every dog is unique, there is nothing more rewarding than hearing that years of carefully chosen nutrition have played such an important role in supporting a long, happy, and active life.

We are especially grateful that you took the time to research your options so thoroughly before choosing ESSENTIALS. We have always believed that exceptional nutrition starts with exceptional ingredients and uncompromising recipes, so it means a great deal to hear that our meals have continued to stand out for their nutritional quality over the years.

It is also wonderful to know that our speedy deliveries and the little treats in the box continue to bring a smile to both you and your dog.

Thank you for your recommendation, your loyalty, and for allowing us to be part of your dog's journey for so many years. We truly couldn't ask for a greater compliment.

Warm wishes from Sofie and the rest of the team at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My dog love it 😊

Excellent ingredients. Good value, fast delivery and amazing gift for my dog 🐕 delivery free

June 17, 2026
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Reply from ESSENTIAL FOODS

Dear Klaudia,



Thank you so much for your review!



We’re delighted to hear that you’re happy with the quality of our ingredients, the value we provide, and our fast delivery service. It’s especially lovely to know that your dog enjoyed the gift included with the order!



We believe that great nutrition, excellent service, and a few pleasant surprises along the way make all the difference, so your kind words mean a lot to us.



Thank you for your support and for taking the time to share your experience, but also for the trust you put in us as a supplier of your dog's meals!



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Excellent product

Excellent product, and really well presented,
looking forward to trying out more

Bonus.... pup loves it too.

Love the detail to ingredient's.

June 15, 2026
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Reply from ESSENTIAL FOODS

Dear Julie,



Thank you so much for your lovely review!



We’re delighted to hear that you’re enjoying the product and appreciate the care we put into both the presentation and the ingredient details. Transparency and quality are incredibly important to us, so it’s wonderful to know that this stands out to you.



And of course, the best part is hearing that your pup loves the products too! 



We’re excited for you to explore more of the range and hope your future favourites are just around the corner.



Thank you again for your kind words and support.



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

My experience of Essential Foods

My experience of Essential Foods is exemplary. I think the company really does go that extra mile for their customers. Firstly, the food is excellent (not that I've tried it myself) my dog's opinion is all that matters to me and she loves it and the empty food bowls are a dead giveaway. The price is excellent representing good value for money and there is a whole range of products to cater for all tastes. Free, almost next day delivery on orders over a very low threshhold is another great bonus as is the very generous free gift. I've also received vouchers with my orders that entitles a friend to receive £15 off their first order and £15 for me. I've had the need to contact their live chat help service a few times and it truly reflects the excellent manner in which they seem to conduct the rest of their business. I had questions regarding my dog's diet that my veterinary practice completely messed up but thanks to Sofie's patience on Essential's live chat I was able to successfuly resolve. There's absolutely nothing about this company that I find not to like so I'm happy to recommend it to family and friends and anyone else reading this review and I hope that your experience will be equally as good as mine and can forsee no reason why it should't be.

June 17, 2026
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Reply from ESSENTIAL FOODS

Dear Noris,



Thank you so much for taking the time to write such a thoughtful and detailed review.



We are absolutely delighted to hear that both you and your dog have had such positive experiences with ESSENTIAL FOODS. Knowing that your dog's bowl is consistently left empty is one of the best compliments we could receive!
It’s wonderful to hear that you appreciate not only the quality of our meals and range of products, but also the value, fast delivery, and the little extras we include along the way. We believe that great nutrition should be supported by great service, so your kind words truly mean a lot to us.



We are especially pleased to hear about your experience with Sofie. Providing knowledgeable and caring support is incredibly important to us, and we will make sure your lovely feedback is shared with her. We know how frustrating it can be when dietary questions become complicated, and we're so glad she was able to help you find the answers you needed.



Your recommendation to family, friends, and other dog owners is something we deeply appreciate as well. Thank you for your trust, your loyalty, and for being part of the ESSENTIAL family.



We wish you and your four-legged companion many more happy and healthy years together.



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Excellent quality food that my dog…

Excellent quality food that my dog enjoys. She has the most amazing coat - it is commented on all the time as it is so shiny - and it can only be a result of her food, as well as genetics! We buy all her food and snacks (other than fresh snacks we cook up like liver) from Essential. Incredibly fast delivery and always an edible gift for her. Cannot fault.

June 16, 2026
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Reply from ESSENTIAL FOODS

Hi Emma,

Thank you so much for your wonderful review.

We absolutely loved reading this. There is something especially rewarding about hearing that your dog's coat attracts compliments wherever she goes. While genetics certainly deserve some credit, we are delighted that her meals are playing their part too.

It is fantastic to know that ESSENTIALS has become your trusted choice for both meals and snacks, and that your dog continues to enjoy everything from her daily meals to the little edible surprise that arrives with each delivery.

We put enormous care into the quality of our ingredients and recipes, so hearing that you have such confidence in what we create means a great deal to us. And of course, we are equally pleased that our speedy delivery keeps everything arriving just when it is needed.

Thank you for your trust, your loyalty, and for sharing such a lovely glimpse into life with your shiny-coated girl.

Warm wishes from all of us at
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Quality dog food

Quality dog food, made with quality ingredients and competitively priced which loved by our pet.
We have been purchasing this product for a number of years and our dog has never been healthier ( according to our vet) we have began using their treats and our dog woofs them.

June 16, 2026
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Reply from ESSENTIAL FOODS

Hi Philip,

Thank you so much for your wonderful review and for being with us for so many years.

It is fantastic to hear that your dog continues to thrive on ESSENTIALS and that even your vet has noticed the difference. Feedback like that means a great deal to us, as our ambition has always been to create meals made with exceptional ingredients and uncompromising quality that support dogs throughout their lives.

We are also delighted to hear that the treats have been such a success. There is nothing quite like an enthusiastic approval from dog, and it sounds like they have certainly enjoyed the treats!

Thank you for your continued trust in ESSENTIAL FOODS. We are proud to be part of your dog's journey and look forward to many more years together.

Warm wishes from Sofie and the rest of the team at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My Newfoundland (10 years old) is doing…

My Newfoundland (10 years old) is doing so well on this food “Older” and I am so happy to purchase this excellent food in Portugal.

June 15, 2026
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Reply from ESSENTIAL FOODS

Dear Jutta,



Thank you so much for your wonderful review!



We’re delighted to hear that your Newfoundland is doing so well on Older. Supporting our senior dogs with carefully crafted nutrition is something we care deeply about, so it means a lot to hear that the food is helping your beloved companion thrive.



It’s also fantastic to know that you can enjoy ESSENTIAL FOODS all the way in Portugal. We’re honoured to be part of your Newfoundland’s daily routine and grateful for the trust you place in us.



Thank you again for your kind words and support 



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Top quality product for Koda our 3 year old springador wouldn't change to anything else.

June 15, 2026
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Reply from ESSENTIAL FOODS

Hi
Thank you for your wonderful review. We're delighted to hear that Koda is thriving on ESSENTIAL FOODS and that both the quality of the meals and the delivery service continue to meet your expectations.
With warm regards
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Great products and service

Great products and service! The delivery is always quick and the discount when buying 2 big bags of food is really helpful. Love it when we get a free bag of treats too. Highly recommended!

June 15, 2026
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Reply from ESSENTIAL FOODS

Dear Tamsin,



Thank you so much for your wonderful review!



We’re delighted to hear that you’re enjoying both our products and our service. It’s great to know that the quick deliveries and the savings on our multi-bag offers are making a difference for you.
And of course, we’re especially pleased that the complimentary treats are always a welcome surprise! We love adding those little extras whenever we can.



Thank you for your recommendation and for taking the time to share your experience. Your support means a great deal to us!



Best regards,
Team ESSENTIAL FOODS

Rated 5 out of 5 stars

High quality product

High quality product, super quick delivery. Our dog loves it. Always used Essentials and always will.

June 15, 2026
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Reply from ESSENTIAL FOODS

Hi Laura,

Thank you so much for your lovely review.

It means a great deal to hear that you have always chosen ESSENTIAL FOODS and that your dog continues to love the meals. Loyalty like yours is something we never take for granted, and we are incredibly grateful to be part of your dog's life.

We are also delighted to hear that the quality of the meals and the quick delivery continue to meet your expectations. That is exactly the experience we strive to provide every time.

Thank you for your trust and support over the years.

Warm wishes from all of us at
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Great quality food

Great quality food, our 3 dogs love it and delivery is super swift !

June 15, 2026
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Reply from ESSENTIAL FOODS

Hi Mary,

Thank you so much for your lovely review.

We are delighted to hear that all three of your dogs love their ESSENTIALS meals. Knowing that mealtimes are enjoyed by every member of the pack is always wonderful to hear.

It also means a lot that you highlight the quality of our meals and the speedy delivery. We work hard to ensure that exceptional ingredients and reliable service go hand in hand, so it is fantastic to know that this shines through. 

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Our cats and dog love the food

Our cats and dog love the food, the cats have stopped being sick since coming off previous food and our dog has lost weight, looks so much trimmer. Quick, fast delivery & great customer service!

June 15, 2026
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Reply from ESSENTIAL FOODS

Hi Sue,

Thank you so much for your wonderful review.

We are delighted to hear that both your cats and your dog are enjoying their ESSENTIALS meals. It is especially rewarding to know that you have noticed such positive changes since making the switch. Hearing that your cats are doing better and that your dog is looking fitter and trimmer is exactly the kind of feedback that inspires us every day.

At ESSENTIAL FOODS, we are passionate about creating meals with exceptional ingredients and uncompromising quality, designed to support wellbeing while still being something pets genuinely love to eat.

We are also pleased to hear that our delivery and customer service have lived up to expectations. Thank you for your trust and for taking the time to share your experience with us.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Amazing Quality!

Our dogs are enjoying the superior living food so much! The ingredients you use are exceptional and so affordable for the quality. I have now referred my mum and her dogs love the food too! Thank you so much

June 8, 2026
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Reply from ESSENTIAL FOODS

Hi Gemma,

Thank you so much for your fantastic review.

We are thrilled to hear that your dogs are enjoying their SUPERIOR LIVING meals so much. We put a great deal of care into selecting exceptional ingredients and creating meals of the highest quality, so it is especially rewarding to hear that this is something you have noticed and appreciated.

It is also wonderful to hear that you have introduced your mum and her dogs to ESSENTIAL FOODS, and that they are enjoying the meals too. There is no greater compliment than a recommendation to family and friends, and we truly appreciate the trust you have placed in us.

Thank you for your kind words and for being part of the ESSENTIAL FOODS family.

Warm wishes from all of us at
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Loved by our surprisingly fussy…

Loved by our surprisingly fussy Labrador! Having tired of other brands after a couple of months, she has continued to devour the Essential meals with gusto for 4 years. Her coat is glossy and she has energy galore!

June 12, 2026
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Reply from ESSENTIAL FOODS

Hi Sophie,

Thank you so much for your wonderful review.

We absolutely love hearing stories like this. There is something especially rewarding about winning over a fussy Labrador, and the fact that she has been enjoying her ESSENTIALS meals with the same enthusiasm for four years is fantastic to hear.

It is also wonderful that you are seeing the benefits reflected in her glossy coat, energy levels, and overall wellbeing. Those are exactly the kinds of results we hope our meals can help support throughout a dog's life.

Thank you for your trust over the years and for taking the time to share your experience with us. It truly means a lot.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

Efficient all round prompt delivery…

Efficient all round prompt delivery once ordered. A guide line to delivery time and always on time.

June 12, 2026
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Reply from ESSENTIAL FOODS

Hi Eileen,

Thank you so much for your review.

We are delighted to hear that you have found the whole experience efficient from start to finish. Providing clear delivery expectations and ensuring orders arrive when promised is something we take great pride in, so it is wonderful to know that this has been your experience.

Thank you for choosing ESSENTIAL FOODS and for taking the time to share your feedback with us.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

Rated 4 out of 5 stars

Easy ordering and…

Easy ordering and communication.Reasonable delivery. However, I buy into having my order delivered to my front door as I am unable to carry a 10kg sack. Bring repeatedly leave it by the postbox on the road which makes it difficult for me.

June 10, 2026
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Reply from ESSENTIAL FOODS

Hi, 
Thank you for your review and for sharing your experience with us. We’re pleased to hear that ordering and communication have been smooth, but we’re sorry that the delivery service has not always met your expectations.
As mentioned in my email following your review, we have contacted our delivery provider to ensure that your future deliveries are made directly to your door. We understand how important doorstep delivery is, especially when ordering larger bags, and we truly appreciate you bringing this matter to our attention.
With warm regards,
ESSENTIAL FOODS 🐾

Rated 5 out of 5 stars

My dogs love their deliveries

I have been feeding my dogs Essential Foods dry dog meal for 3 years. Before this, I fed a raw diet. I am very impressed with the quality of products and also the service. If you have a question, you can call the expert team who are knowledgeable and very helpful. Delivery is straight to your door, usually the day after order, depending on the time you order. The extra touch of treats is very nice. I have recommended this feed to a number of friends who also feed the dry dog meal. My eldest dog is a fussy eater and would often miss a couple of meals a week until I fed her this. A firm favourite is the nautical. They also love the treats, again my eldest likes the sea crackers. My dogs appear healthy and this has been commented by the vet at their yearly health check. I can highly recommend this food.

June 11, 2026
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Reply from ESSENTIAL FOODS

Hi Clare,

Thank you so much for your wonderful review and for being part of the ESSENTIAL FOODS family for the past three years.

It is incredibly rewarding to hear how well your dogs have done on our meals and that the quality, service, and support from our team have made such a positive impression. We are especially pleased to hear about your eldest dog. When a previously fussy eater starts looking forward to mealtimes and enjoys eating consistently, it is always fantastic news.

We are delighted that NAUTICAL LIVING has become such a favourite and that the treats are also a hit. Hearing that your dogs are thriving and that their health and condition have been positively noted during their annual veterinary check-ups is exactly the kind of feedback that inspires us every day.

Thank you as well for recommending ESSENTIAL FOODS to your friends. There is no greater compliment than customers who share their positive experiences with others, and we truly appreciate your trust and support over the years.

Warm wishes from all of us at ESSENTIAL FOODS 🐾

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