I purchased a 24 bottle 60th Anniversary Advent box of Whisky from Establishm. The package was delivered, I found it empty of the whisky bottles. Inside were the little tags off each bottle and... See more
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See what reviewers are saying
They were very prompt about letting me know my order was received, when it shipped, how it shipped, tracking number and when I should get it
Company refunded the overcharge, but still has not refunded the money for merchandise that never arrived. Filed a complaint against the company with the California Consumer Protection, Consumer Compl... See more
Company replied
The chart is exceptional. Unfortunately, between publisher and me it got bent during postage. This problem could be rectified with a firm folder to place the chart into.
Company details
Written by the company
We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!
Contact info
4288 Trymore Road, 94596, WALNUT CREEK, United States
- support@establishm.com
- www.establishm.com
3.2
Average
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 24 hours
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Was not quite what I expected
Was not quite what I expected. Still do love it.
November 6, 2026
Unprompted review
Reply from Establishm
Dear Lois Foote,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
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They were very prompt about letting me…
They were very prompt about letting me know my order was received, when it shipped, how it shipped, tracking number and when I should get it
November 2, 2026
Unprompted review
The figures were much smaller than i…
The figures were much smaller than i expected. Im sure they will be fine for my grandson.
November 1, 2026
Unprompted review
Reply from Establishm
Dear Cheryl,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Still no refund for merchandise that was never delivered
Company refunded the overcharge, but still has not refunded the money for merchandise that never arrived. Filed a complaint against the company with the California Consumer Protection, Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General. They provided another tracking number which confirmed delivery, since no mail was delivered on our street that day I took it to the post office. They checked and something had been delivered, but not to me and not to my address. Why are they sending me fraudulent tracking numbers? Dishonest business practices. Just refund my money, today.
October 29, 2026
Unprompted review
Reply from Establishm
Dear saundra,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The chart is exceptional
The chart is exceptional. Unfortunately, between publisher and me it got bent during postage. This problem could be rectified with a firm folder to place the chart into.
October 26, 2026
Unprompted review
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Poor Customer Service
I purchased a 24 bottle 60th Anniversary Advent box of Whisky from Establishm. The package was delivered, I found it empty of the whisky bottles. Inside were the little tags off each bottle and this was wrapped around the bottom section of the box, in cling wrap, to hide and secure the labels.
I contacted asking for a replacement. I was offered USD $3 as compensation for the loss.
I again contacted Establishm, to ask for a replacement product to be sent to me, or a full refund of the money I paid.
Their response was to offer a USD $6 as compensation.
Particularly bad service and little Cusromer Support.
I would recommend to anyone considering using this supplier, to carefully look at the Company's Reviews as they may influence you to shop elsewhere.
October 16, 2026
Unprompted review
Reply from Establishm
Dear Micheal Ryan,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Obviously not started using it yet
Obviously not started using the calendar as yet. It arrived at the time predicted, in excellent condition. the outward appearance of the advent calendar is terrific and a must for any Guinness devotees. If the miniatures as as good as the cover then I'm in for an enjoyable experience to look forward to.
October 16, 2026
Unprompted review
This is a total SCAM the advert clearly…
This is a total SCAM the advert clearly shows actual miniatures but what you received are flat plastic replicas of the bottles . Disgusting and obviously a blatant con. Please avoid
September 10, 2026
Unprompted review
Reply from Establishm
Dear Ray Garside,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
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Fantastic Cap
Fantastic cap at a great price will definitely order some more in the future.
October 12, 2026
Unprompted review
Delivered on time
Delivered on time. Packaged very well to protect it. I am more than happy with this purchase and I know my friend will love it in his garage. It certainly catches the eye. Thankyou guys!!!
October 7, 2026
Unprompted review
Took a month to deliver.
September 8, 2026
Unprompted review
Reply from Establishm
Dear John Cooper,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@establishm.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The bag is well made, just small
The bag is well made. I was disappointed in the size, width wise. I was hoping for a larger bag to carry more.
All the best, in your sales.
J. Gibson
July 25, 2026
Unprompted review
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This a scam service
This a scam service. Don't use their service under ANY circumstances!
July 6, 2026
Unprompted review
Disgusting scam outfit
Disgusting scam outfit. Sent a clearly fake jack daniels bottle not like the one advertised. Please avoid
June 19, 2026
Unprompted review
Good experience but took a while to get.
Took awhile to get after shipping but the tracking helped.
June 17, 2026
Unprompted review
Very Likely Unsafe!
Very Likely Unsafe!
establishm. com REDIRECTS TO establishm. com
I placed a order on May 23, 2026, after seeing their advertisement on Instagram.
The shipment process and the communication for the order fully stopped.
I contacted then many times, and they just say nothing but vague responses such as “please be patient, we will resolve it,” yet no actual action was ever taken.
Be aware!, they are pishing using their instagram account.
May 7, 2026
Unprompted review
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Unlike the advert.
Unlike the advert, what I received was a glass guitar shape with transfers, I was expecting something looking more like a Gibson Guitar, also, the advert led me to expect it to arrive with Jack Danials whiskey.
June 15, 2026
Unprompted review
The product came with no instructions…
The product came with no instructions so what do you do with the parts? It took almost 6 weeks to be delivered to my home. This company is very difficult to communicate with the customer service department.
June 10, 2026
Unprompted review
my purchase was as expected and good…
my purchase was as expected and good value for money
June 10, 2026
Unprompted review
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