Very disappointing experience!
Very disappointing experience!
Very disappointing experience! I purchased Microsoft Office Mac 2024 based on an online ad mentioning a return policy. However, after downloading the software, I found it was incompatible with my iMac. When I contacted customer service regarding a return within the 30-day window, I was informed after a long delay that downloaded digital products cannot be returned. They offered technical support and requested a screenshot of the issue, which I provided along with proof that the product was never activated, but I received no effective resolution—only automated requests to review their service. Buyers should be aware before purchasing: the standard return policy does NOT apply to all products once downloaded, even if the software cannot be installed or activated.








