Europcar Greece - Kefalonia Airport Reviews 18

The car was in great working condition and came at an good price. When we returned the vehicle, we had a quick question about the contract, as there was a photo showing a pre-existing damage. Aimilia, who assisted us, was incredibly helpful and clarified everything for us right away. She was extremely kind and professional. Highly recommended

Booked online 2 months in advance. Arrived at the airport around 8pm - the office was a stones throw from the airport.

Had a Skoda Fabia in great condition, clean, spacious and perfect for the island.

Great service when both picking the car up, and dropping it off. There’s free WiFi in the office and a WhatsApp number linked straight to the manager if you ever have any issues once you’re on the island. Would 100% recommend, great value for money!

Picked up car right near airport late afternoon . Had a problem the following morning , Dimitris dealt with it very professionally and sorted all for us . We have hired for 3 weeks and collection was hassle free .
My husband also left his Ray Ban prescription glasses in car by mistake thank you again to Dimitris for locating them and contacting us to return them .

Having pre booked and paid for our Hire Car before our departure from the uk. I assumed that all was done and dusted, we arrived in Kefalonia Airport at approximately
10.30 pm. When we went to pick up our Rental Car we were told that because this was out of hours we would incur an additional 60 euro charge. Bearing in mind that
having been to Kefalonia on many occasions , we have never had to pay any extra charges on a Hire Car.
Europcar were aware weeks before of our arrival times and flight numbers, I feel that this was unjustified, and a total rip-off .
I will never use EUROPCAR again. BEWARE.

Hi

Just wanted to big thanks to the airport both on pick up and drop off !

Sergio the manager an absolute super star - having left a small item in the car he sorted and dropped me straight back to departure- great service in this day age

Sergio thanks again absolute star and your colleague in the office for his quick reaction and for cooling me down with bottle of chilled water

Great service from the team

See you in May

Best Steve

Everything was easily to predetermine in price etc. on the website, on collection the staff were friendly and courteous. Picking up the car took literally 10 minutes, quick and effortless.
I would recommend the service.

Friendly and very helpful. Willing to go above and beyond.

Very efficient service. Very helpful when we collected the car which was ready and waiting for us. The vehicle was quite new and in very good condition - the interior was exceptionally clean - unlike the vehicles we have previously hired from larger companies! Handing the car back was very quick and simple and again their staff organising the drop off were very cheerful and efficient.

Quick, professional and efficient.

Simple pick up, quick and easy. Just wish the agent we booked through made it explicitly clear that this collection was from the Europcar office at Kefalonia airport since the address provided was in Svoronata, a village a way from the airport.

Excellent reception and service.

Very quick and easy to collect the car. The person that Dealt was really helpful and very friendly excellent service

Perfect as usual, with Europcar I never had issues and this was not an exceptions.

Car new and clean, receptionists professionals and gentle.

Great service, very helpful staff.