Europcar Greece - Piraeus Port Reviews 7

TrustScore 4 out of 5

4.2

Akti Miaouli & Markou Botsari 1, 185 38 Piraeus, Attiki, GR


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Rated 2 out of 5 stars

well I did not receive the expected car. I got the car according to the requirement, but this is not the car I expected and promised to my family. Finaly I do not understand why dropping the car... See more

Company replied

Rated 5 out of 5 stars

They give great service .Technical save and well maintained cars . They will always try to do something more even if you have a special request .And last but not least value for money . Best regards... See more

Company replied

Rated 5 out of 5 stars

Branch was opened out-of-hours in good time as requested and forms filled, payment and keys handed over in good time to make our Ferry from Pireaus to Serifos.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

Europcar set a new course in Greece as of October 2021, when it started to be managed by Kinsen Hellas. The regeneration of Europcar was completed with stations’ total renovation, the total fleet’s completion of new, eco-friendly and state-of-the art cars, high quality and consistent customer service in order to perfect your accommodation in Greece. *Book online, direct and easily from Europcar’s official website and explore all the extra services. For picking up you have only to hold your identity or passport, your valid driving license for a minimum of 12 months and a valid credit card under your name. 📌 Find us: City Office on Akti Miaouli & Markou Botsari 1 🆘 📱Emergency Phone Number: +30 210-4184448 / +30 6942012805


Contact info

  • Akti Miaouli & Markou Botsari 1, 185 38, Piraeus, Attiki, Greece

  • 210 4184448

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best service and almost new cars

They give great service .Technical save and well maintained cars . They will always try to do something more even if you have a special request .And last but not least value for money . Best regards Olga Borrie ( Holland )

August 23, 2022
Unprompted review
Europcar Greece - Piraeus Port logo

Reply from Europcar Greece - Piraeus Port

We greatly appreciate your feedback at Europcar Greece. We are delighted to hear you enjoyed your experience with us.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Rated 2 out of 5 stars

well I did not receive the expected…

well I did not receive the expected car.
I got the car according to the requirement, but this is not the car I expected and promised to my family.
Finaly I do not understand why dropping the car in Pireus is any difference then dropping the car in Athens? First there will be a surcharge (which I understand somehow) second we were to announce it at least 3 day prior. So we decided not to use this service.
thanks for listening

Cheers David

July 12, 2022
Unprompted review
Europcar Greece - Piraeus Port logo

Reply from Europcar Greece - Piraeus Port

Dear David

Thank you for your feedback. We have investigated your case to ensure that all procedures were followed with consistency and responsibility towards you. Your reservation was a category of CGAR and you had pick up Opel Crossland Auto from the category. As it concern the drop of in a different location than the pick up 'One way fee" it has a charge based of terms & conditions we are following of Europcar International.

Remain at your disposal.

The Customer Support Team

Rated 5 out of 5 stars

On Time, Swift Handover

Branch was opened out-of-hours in good time as requested and forms filled, payment and keys handed over in good time to make our Ferry from Pireaus to Serifos.

June 13, 2022
Unprompted review
Europcar Greece - Piraeus Port logo

Reply from Europcar Greece - Piraeus Port

Dear Kieran O'Sullivan
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,

Team Customer Service

Rated 5 out of 5 stars

Very good agency

Very good agency with helpful and efficient staff

April 29, 2022
Unprompted review
Europcar Greece - Piraeus Port logo

Reply from Europcar Greece - Piraeus Port

Dear Louis,

Thanks so much for the excellent feedback. Happy to hear you had a good experience with us. You are right, our staff in Piraeus Port goes above and beyond to ensure our customers receive the best possible service. Your compliments will be shared with them.

We hope to serve you again soon!
Customer Service Team

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