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Preiswerte Toner und Patronen für Drucker aller großen Markenhersteller wie von Brother, Canon, HP, Samsung und viele mehr in unserem Online-Shop
1.4
85 reviews
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Absolutely worst customer service ever. Did pay the toners on September, still haven`*t received them. No-one answers thr phone and emails sonetimes, never receiveng answer what have asked. DO NOT ORDER, this must be a scam !
I received a defect toner cartridge 20/3 2026, and contacted Eutotone Customer Service.
Eurotone responded that I would get a replacement cartridge.
As I didn’t receive any replacement cartridge, I requested a status, and was now asked to send test pages from the defect toner. Test pages was sent 27/3 2026. Eurotone replied they would check the test pages and inform me.
I have several times by e-mail requested a status and information to return the defect toner cartridge, but no response at all.
I also tried several times without luck to contact customer service by phone.
On 31 October 2023 I placed an order for 4 Toner cartridges for Xerox WorkCentre 3025 from Eurotone in Berlin. They arrived six weeks late and they were also not compatible with the printer although they say so on the box. I have emailed and emailed Eurotone and they reply by saying they are looking into it. They promised to send me chips that would make the toner cartridges work with the printer but these have not arrived. I have advised them that to return the cartridges from Cyprus to Germany would cost more that the actual cost of the cartridges and again no response. This has been a very bad experience and i would not recommend this supplier at all. My rating of them is ZERO and Amazon should stop dealing with them.
Avoid Eurotone. Despite sending several emails for about a month about a defect toner I have received no refund or no new toner.
Never again. They are liars, scam company. They did not deliver the goods and only made excuses.
I bought 4 printer cartridges for my Ts5500. They print perfectly, delivery from Germany arrived quickly. Friendly service and good quality. Perfect
Europcart / Eurotone.de on Ebay or Amazon = Terrible company
Terrible company, they tonners dont work, they spill all over the inside of the printer, had to throw them away, over €400 paid for 10 tonners that were useless. Do yourself a favour and do not buy from this company on Ebay or Amazon
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