The site works well but could be improved. Finding the "register" link was on the opposite side of the screen from most of the information, so I almost didn't see it.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient & straightforward. I am NOT happy that Eventbrite used my work email for sending the confirmation. How do I fix this?
Took me awhile to get in to the site, it kept saying that "unusual activity was detected" and to try again later
It wasn’t easy to see all the information. The “reserve a seat” button was in red and I spent time looking for it :)
Company details
Information provided by various external sources
Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.
Contact info
155 5th St., 94103, San Francisco, United States
- 1-888-201-2414
- eventbrite.com
4.3
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is easy and has all the required…
It is easy and has all the required information and easy to connect with Google account.
November 5, 2026
Easy to register and all training I…
Easy to register and all training I have attended has been current and relevant.
November 5, 2026
Iclaimed my ticket on November 2 at…
Iclaimed my ticket on November 2 at which time I alson made a small donation. My friend was notified that I had not claimed my ticket. I checked and yes, I had a receipt for a claimed ticket. Now I receive a notice that I have not claimed my ticket. I hope that my donation will arrive at the appropriate place and that when I come to the performance, I will indeed, have a ticket.
November 4, 2026
easy to use the sight straight forward…
easy to use the sight straight forward booking system.
November 5, 2026
It was easy to navigate the site and…
It was easy to navigate the site and purchase tickets.
November 5, 2026
Easy to book tickets and some amazing…
Easy to book to kets and some amazing free events listed on the app and website.
November 5, 2026
All great except for the free offers…
All great except for the free offers after purchase.
April 11, 2026
They advertised tickets for half price…
They advertised tickets for half price and still charged me full price.
November 4, 2026
Tickets were the wrong price
Tickets were the wrong price. I paid nearly double what was lsted.
November 4, 2026
Very easy and straightforward.
November 4, 2026
Easy to use!
November 4, 2026
Trusted and easy to use
November 5, 2026
Don't like the advertising unrelated to the event
Don't like the advertising unrelated to the event that comes after completing registration. Annoying.
November 4, 2026
Each Purchase Smooth and Secure
Each and every time Ive bought Tickets off Eventbrite they have proven to be very trusting in both fulfilling the order as well as ensuring a secure smooth transaction through and through
November 4, 2026
It was so easy to purchase a ticket for…
It was so easy to purchase a ticket for the Westside Youth Orchestra Fall Concert
November 4, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.