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Eventbrite Reviews 

12,005
•
TrustScore 4.5 out of 5

4.4

Event Management Company
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Review summary

Created with AI, based on recent reviews

Looking at 9,281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being quick, straightforward, and exceptionally easy to navigate when purchasing tickets. Consumers also appreciate the timely and very helpful support provided by the team, as well as the clear information available for local events. However, some people mentioned issues with entering specific dates or formatting them correctly within the system. A few other people also felt that locating specific events on the platform could occasionally prove to be somewhat difficult. Reviewers additionally noted occasional technical frustrations related to slow loading speeds or unexpected login restrictions.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that purchasing tickets and... See more

Website

Clients share ambiguous opinions on website performance, as while many reviewers praised the fast, simple,... See more

Service

Consumers find service to be exceptionally positive, praising timely reminders, helpful support, and quick... See more

Booking process

Reviewers express general satisfaction with the booking process, often praising how quick and easy it is to... See more

Product

Users describe ambiguous interactions with product, noting easy booking experiences and the best music... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy registration but it took a few searches to come up with the event I was looking for. I couldn't seem to be able to enter a specific date.

Rated 4 out of 5 stars

I signed up for an event. Received email confirmation, but the system indicated that I did not have access to the event.

Rated 4 out of 5 stars

slow loading page had to scroll to see full options range made 2 bookings because of unclear slow loading

Rated 4 out of 5 stars

When a question is asked, N/A or "fill in the blank" is not provided. It should be, because often the other options are not wanted.

Company details

  1. #7 of 7 best companies in Event Management Company
  2. #177 of 260 best companies in Business to Business Service

Information provided by various external sources

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(12,005)

9,780 reviews in the last 12 months

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Rated 5 out of 5 stars

Eventbrite helps me stay informed of…

Eventbrite helps me stay informed of events and activities across all my varied interests, whether virtual or in-person.

I am an Eventbrite consumer. Their platform and online technology is great. A broad swath of non-profits, theater, the arts, pub crawls, holiday and seasonal celebrations, workshops, educational opportunities, and charities use them, so I'll assume their services for those things must be competitively priced.

September 23, 2026

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