My questions were quickly answered and I got all the information I needed
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I was only able to access the platform after a day, because of a bug in the login email, however, the support was exceptionally quick in communication and forwarded the issue to the according teams. T... See more
Company replied
Advice was ok, however questionnaire is available only in German and it would be beneficial to have it also in English to accurately rate service.
Company replied
Very reactive, clear, fast and clear instructions! Thank you very much Eda!
Company replied
Company details
- Business to Business Service
- also in
- Cell Phone Accessory Store
- Cell Phone Store
- Telecommunications Equipment Supplier
- Telecommunications Service Provider
About Everphone
Written by the company
Everphone bietet Device-as-a-Service (DaaS) für Smartphones, Tablets, Laptops, PCs und andere Workplace-Geräte. Nach dem Grundsatz „Nutzen statt kaufen“ können Unternehmen einsatzbereite Devices von Everphone mieten, statt sie zu erwerben oder zu leasen. DaaS beinhaltet Bereitstellung, Konfiguration, Inventarisierung, Verwaltung, Sicherheit der Geräte, zudem First-Level-Support sowie den kostenlosen Gerätetausch bei Defekten.
Der deutsche DaaS-Pionier verwaltet rund 450.000 Geräte für mehr als 1.000 Unternehmen – darunter internationale Beratungen, Konzerne und DAX-Unternehmen. Das 2016 von Jan Dzulko gegründete Unternehmen beschäftigt rund 180 Mitarbeiter*innen an den Standorten Berlin, München und Miami.
Geräteflotten können per „Buy-and-rent-back“-Mietrückkauf innerhalb eines Tages in die DaaS-Miete überführt werden. „Choose-your-own-Device“ erlaubt es Mitarbeiter*innen, Premium-Modelle zu wählen, wenn sie sich an den Kosten beteiligen – dies erhöht Mitarbeiterzufriedenheit und Effizienz im mobilen Arbeitsalltag.
Managed Services für Mobile-Device-Management (MDM), Mobile-Threat-Defense und Mobilfunktarif-Management runden das Angebot ab. Sie lassen sich ergänzend oder unabhängig von DaaS buchen.
DaaS reduziert Ausfallzeiten und entlastet spürbar IT- und Procurement-Teams. Gleichzeitig sorgt das Konzept der Kreislaufwirtschaft mit DaaS auch für einen nachhaltigeren Umgang mit Firmengeräten. Everphone wurde dafür 2026 mit dem Deutschen Nachhaltigkeitspreis und seit 2023 durchgehend mit der Ecovadis-Silbermedaille ausgezeichnet.
Der deutsche DaaS-Pionier verwaltet rund 450.000 Geräte für mehr als 1.000 Unternehmen – darunter internationale Beratungen, Konzerne und DAX-Unternehmen. Das 2016 von Jan Dzulko gegründete Unternehmen beschäftigt rund 180 Mitarbeiter*innen an den Standorten Berlin, München und Miami.
Geräteflotten können per „Buy-and-rent-back“-Mietrückkauf innerhalb eines Tages in die DaaS-Miete überführt werden. „Choose-your-own-Device“ erlaubt es Mitarbeiter*innen, Premium-Modelle zu wählen, wenn sie sich an den Kosten beteiligen – dies erhöht Mitarbeiterzufriedenheit und Effizienz im mobilen Arbeitsalltag.
Managed Services für Mobile-Device-Management (MDM), Mobile-Threat-Defense und Mobilfunktarif-Management runden das Angebot ab. Sie lassen sich ergänzend oder unabhängig von DaaS buchen.
DaaS reduziert Ausfallzeiten und entlastet spürbar IT- und Procurement-Teams. Gleichzeitig sorgt das Konzept der Kreislaufwirtschaft mit DaaS auch für einen nachhaltigeren Umgang mit Firmengeräten. Everphone wurde dafür 2026 mit dem Deutschen Nachhaltigkeitspreis und seit 2023 durchgehend mit der Ecovadis-Silbermedaille ausgezeichnet.
Contact info
Germany
- everphone.com
4.7
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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My questions were quickly answered and…
My questions were quickly answered and I got all the information I needed
November 10, 2026
Reply from Everphone
Hi Paula,
Great to know you found the answers you were looking for! We appreciate you taking the time to leave us a review. 💫🚀
Please let us know if anything comes up.
Best regards
Your Everphone-Team
Reply from Everphone
Hi Marc,
Happy customers, happy us! 🌟 Great to hear our team was able to help quickly and make things right. Thanks for the kind words!
Please let us know if anything comes up. We are always happy to assist.
Kind regards
Your Everphone team
Reply from Everphone
Hello Arthur,
Thanks for the great feedback! 🙌 Happy to hear you received the support you needed quickly and efficiently. We really appreciate your 5-star rating! ✨
Please let us know if there is anything we can help you with.
Best regards
Your Everphone team
Very reactive
Very reactive, clear, fast and clear instructions! Thank you very much Eda!
November 6, 2026
Reply from Everphone
Hello Anne Catherine,
Thank you so much for your lovely feedback! 🌟 We’re delighted to hear that everything went smoothly. We’ll be sure to pass on your kind words to her! 🙌
Please let us know if there is anything we can help you with.
Best regards
Your Everphone team
Good
Advice was ok, however questionnaire is available only in German and it would be beneficial to have it also in English to accurately rate service.
November 4, 2026
Reply from Everphone
Hello Monika,
Thank you for your feedback! We're glad you had a positive experience with our support. 🌟
We also appreciate your suggestion regarding the questionnaire and will gladly pass it on to the relevant team. Making it accessible in English would certainly help improve the experience.😊
Please let us know if there is anything we can help you with,
Kind regards
Your Everphone team
Quick n Prompt response
October 24, 2026
Reply from Everphone
Hello Hiteshkumar,
Thank you a lot for your great review! We’re happy to hear you had a positive experience with our service. 😊
Please let us know if there is anything we can help you with. ☀️
Kind regards
Your Everphone team
Prompt & quick solution
October 23, 2026
Reply from Everphone
Dear Kaushik,
Thank you very much for your kind feedback! We’re happy to hear that you had a positive experience with our team. 🌟
Please alway let us know if there is anything we can assist you with. 💛
Best regards,
Your Everphone Team
Reply from Everphone
Dear Christian,
Thank you so much for your positive feedback! We’re happy to hear that you had a great experience with us. Providing a smooth and reliable service is important to us, and we truly appreciate you taking the time to share your experience. 🌟
Please let us know if you have any questions.
Best regards,
Your Everphone Team
Reply from Everphone
Hello Charlotte,
Thank you so much for your 5-star review! ⭐ We're happy to hear that you're satisfied with with our service 💛
If you have any questions, we're always happy to help.
Best regards,
Your Everphone Team
Uncomplicated.
October 17, 2026
Reply from Everphone
Hello Seng,
thank you so much for your great rating and the 5 stars 🤩 We are very happy to hear that everything went smooth.
Please let us know if you have any questions 💫
Best regards
Your Everphone team
Reply from Everphone
Good morning,
Thank you so much for your 5-star review! ⭐ We're happy to hear that you're satisfied with Everphone. Your feedback means a lot to us and we'll forward your kind words to Eda ☀️
If you have any questions, we're always happy to help.
Best regards,
Your Everphone Team
Reply from Everphone
Dear Annemarie,
Unfortunately, it is not yet possible to send the survey in English. However, we are working on making this option available as soon as possible 🙏
Thank you very much for your honest feedback and valuable input, as well as for your wonderful 4-star rating 💛
If you have any questions, please don't hesitate to reach out. We are always happy to help.
Your Everphone team
speed und honesty
very quick and clear feedback, no promising, still answerring the question.
October 12, 2026
Reply from Everphone
Hi Jan,
Thank you for your great feedback! We’re glad you appreciated our quick and clear communication. 🌟
Please let us know if you have any questions.
Kind regards
Your Everphone team
So helpful and very fast.
October 12, 2026
Reply from Everphone
Hello Elsayed,
Thank you for your lovely feedback! We’re glad you had a positive experience with our team. 😊
Please let us know if there is anything we can help you with.
Best regards
Your Everphone team
issue was sorted quickly
October 5, 2026
Reply from Everphone
Hello Jyothi,
Thank you for your positive feedback! We’re glad we could resolve the matter quickly 🤩
Please let us know if there is anything we can help you with.
Kind regards
Your Everphone team
Reply from Everphone
Dear AU,
Thank you so much for your kind feedback! 😊 We’re delighted to hear that you felt well taken care of. ⭐
Please let us know if you have any questions.
Kind regards
Your Everphone team
Emily's customer service
I had a delivery query which Emily answered on the on-line chat in about 10 seconds!
September 25, 2026
Reply from Everphone
Hi Stuart,
We’re delighted to hear how happy you were with Emily’s support. We’ll be sure to pass your kind words on to her.🚀
Thank you so much for your great review!✨
If you have any questions, please don’t hesitate to reach out to us anytime.
Best regards,
Everphone Team
Customer service
September 24, 2026
Reply from Everphone
Hello MS,
Thank you very much for your 5-star review!✨
We’re always happy to help if you have any questions. 😊
Kind regards
Your Everphone team
Straight forward despite initial login issues
I was only able to access the platform after a day, because of a bug in the login email, however, the support was exceptionally quick in communication and forwarded the issue to the according teams. The selection and order process was very straight forward and worked without issue. Despite my login issues, it was nice to not have to create an account and have it preconfigured over the employer instead.
September 23, 2026
Reply from Everphone
Hi Linus,
Thank you for the detailed review and your kind words 🌟
We are sorry for the bumpy start with the login email, but we're thrilled that our support team could resolve it quickly for you. It's great to hear that the rest of the setup and ordering process was smooth sailing.
😊
Should you have any further questions, please do not hesitate to contact us.
Kind regards
Your Everphone team
Quick and easy order process
Quick, easy order process, super-sweet and well packaged parcel and great customer service: I love device as a service!
July 17, 2025
Unprompted review
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