Eversfield Organic Reviews 

5,138
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers had a great experience with this company. Consumers consistently emphasize the outstanding quality of the meat, explaining that the products are fresh, flavorful, and carefully prepared for easy storage in the freezer. People also appreciate the well-designed website, which makes exploring various items online and scheduling convenient, prompt deliveries completely seamless and straightforward. Some reviewers were not happy with occasional delivery delays, noting that parcels were sometimes left unattended or handled poorly by couriers. Many buyers additionally mentioned facing frustrating experiences when attempting to contact customer support regarding missing packages, as responses were frequently unhelpful or missing entirely.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the fantastic quality, tenderness, and... See more

Quality

Users describe positive interactions with quality, frequently praising the fantastic taste, tenderness, and... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers frequently praise timely... See more

Order

Consumers find order experiences to be sharply divided, with many reviewers praising the easy website,... See more

Customer service

Reviewers express mixed feelings regarding customer service, with many praising the team for being warm,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first order from this company. I ordered minced beef and diced beef. I have no complaints about the meat, all seems fine, and bulk-buy discounts make the price less painful. I will be happy to o... See more

Rated 4 out of 5 stars

Delivered on time, the products were good. Was a little concerned that the scallops had defrosted and had to be used within 3 days. They were meant to make a nice Christmas day starter, but fell 2... See more

Rated 5 out of 5 stars

This is an amazing company - I am so glad I found them - they are totally trustworthy and everything is beyond perfect and delicious ! Their products are as they define - aged beef, poultry fish - all... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quality of the meat orders I have received to date. Cuts individually well packed for easy storage, straight into freezer. And the overall packing is great, even in this heatwav... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. Butcher Shop
  3. Organic Farm
  4. Organic Shop

Written by the company

Eversfield Organic offers organic produce including meat, dairy, wild fish & game for delivery across the UK. Our story began in a small corner of Devon with a dream of producing the finest quality food, with animal welfare and care for the environment at its heart. Our commitment to organic farming lives on today through the network of exceptional producers who share our vision for a better way to farm. We're firm believers that every home should enjoy the quality and flavour of organic produce. That's why we bring fresh, Soil Association-certified organic meats, dairy, wild fish, and game from Devon's lush pastures and beyond, right to your doorstep. Choose from a carefully selected, ready made box or build your own box for a one-off or regular delivery. Think of us as your local organic butchery, just a click away. Meat and Fish Broths & Bones Wild Fish & Game Dairy

Why Eversfield Organic?

Written by the company

We are committed to the organic way of life!
We believe proper food should not require the destruction of natural order, the persistent use of antibiotics or the spreading of chemicals over our land. Our naturally diverse environment needs a little nurturing to help it thrive and provide us with naturally nutritious soils to sustain both crop and livestock. Organic offers a better deal for all; including our customers. Absent of a wealth of harmful chemicals and packed with higher levels of important nutrients, we think enjoying organic food is a no brainer.

Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 44% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(5,138)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service my ordered was dumped 75…

Great service my ordered was dumped 75 yards from my property and not discovered for 4 days. I told Everesfield and without question replaced my order. Can only thank Alyssa for her help in this matter. GREAT SERVICE

September 16, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your lovely review. We’re very sorry to hear that your order was left some distance from your property and wasn’t discovered for several days, but we’re really pleased that Alyssa was able to help resolve this for you quickly.

We’ll be sure to pass your kind words on to Alyssa. Thank you for your understanding and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Just ordered my 3rd order from…

Just ordered my 3rd order from Eversfield, the meat and fish are fantastic. Every meal we have cooked with their produce has been exceptional. So tender and tasty. We had an issue with our first order but this was the delivery company with a crash on the motorway, but Eversfield's customer service were excellent. The non halal point was important to me, so highly recommend.

September 7, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for taking the time to leave such a lovely review and for choosing Eversfield Organic for your third order!

It’s wonderful to hear how much you’re enjoying the meat and fish, and that every meal has been so tender and full of flavour. We’re also really pleased that our Customer Care team were able to help when your first delivery was unfortunately affected by the motorway accident.

We completely understand that knowing how our animals are reared and cared for is important when choosing where to buy your meat, so we’re pleased that this is something that matters to you.

Thank you again for your recommendation and for your continued support. We hope you enjoy many more delicious meals from Eversfield!

Rated 1 out of 5 stars

Very poor customer service.

Very poor customer service.
re. Order of haddock

I have been very disappointed by the experience with my last order and will not be using Eversfield again I would not expect a company such as Eversfield Organic to think it is acceptable to supply fish in 2026 that has been frozen since 2024. Regardless of whether you consider it safe to eat, I have serious concerns about the quality of fish that has been frozen for such a long period.

Offering me a discount on a future order does not address the fact that I have received a product that I am not comfortable eating. In fact, I find the response particularly disappointing because it suggests that Eversfield considers this level of stock rotation acceptable.
I will therefore not be ordering from Eversfield again if this is the standard of product that I can expect to receive

September 1, 2026
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

I’m very sorry that we have fallen short of your expectations on this occasion. We would really appreciate the opportunity to look into this further and see how we can assist.

Please could you email us directly at info@eversfieldorganic.co.uk, marked for the attention of Fran, and I will be more than happy to assist you personally.

Thank you for taking the time to share your feedback, and please accept our sincere apologies for your experience.

Rated 5 out of 5 stars

I live on an island and it takes longer…

I live on an island and it takes longer to deliver from South Devon to my place. Regardless of the distance, I never experienced any problems with the quality of packaging and meat inside. Insulation was perfectly adequate and meat was very fresh, even the frozen delivery, meat was still frozen apart from at the very edges but went into freezer straight. Never had any problems with DPD so far.

July 29, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your wonderful review! We’re delighted to hear that your orders have consistently arrived in excellent condition, even with the additional delivery time involved in reaching you.

It’s fantastic to know the insulation has kept your meat fresh and that even your frozen items have arrived in great condition. We’re also pleased to hear you’ve had such a positive experience with DPD.

Thank you for your continued support and for taking the time to share such detailed feedback. We really appreciate it!

Rated 5 out of 5 stars

Very happy with the quality of all the meat orders I have received to date.

Very happy with the quality of the meat orders I have received to date.
Cuts individually well packed for easy storage, straight into freezer.
And the overall packing is great, even in this heatwave the ice packs were solid. And the insulating wool packs, I keep to put round my plants in the winter as frost protection.
I appreciate some would say, go to a local butcher, but I don’t have one close enough to get British organic, and I want to support British farmers.

August 5, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your wonderful 5-star review.

We're delighted to hear that you've been so happy with the quality of your orders and that our packaging has kept everything well chilled, even during the recent heatwave. It's also fantastic to know that you're able to reuse the insulating wool packs to help protect your plants over the winter – we love hearing how customers give our packaging a second life.

We're especially grateful for your support of British organic farming. Providing high-quality, organically reared British meat while supporting our farmers is at the heart of everything we do, so your kind words mean a great deal to the whole team.

Thank you once again for your continued support.

Rated 3 out of 5 stars

Meat arrived covered in blood unfit for consumption

The delivery arrived damaged with stinking slimy blood all over the box and packaging and contents. Some items were minus labels and I washed off the blood which was bad foul smelling. The customer care telephone line is not professional as never replied to my concerns. I had to email several times before a reply and this has been an ongoing problem. I have sent images. Requested collection and a new box to return these cross contaminated pouches. Health and safety warned me that I must not consume the produce. Our bank has taken up a case as the business is a school and intended for a celebratory outdoor summer get together after exams. Thankfully found other suppliers who are horrified at the lack of care from Eversfield. Finally, Trading Standards are to be informed. Be extremely careful these people do not care about health and safety. 16/07/2026 To amend this I have received a full refund today. A sincere apology which acknowledged the severity of what has happened after sending photographs of a bloody box. Thank you, Eversfield.

July 10, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you for taking the time to update your review.

We are very sorry again for the condition in which your delivery arrived and fully appreciate how concerning this must have been, particularly as the order was for an important school celebration.

Having reviewed your account, I can see that you have placed a number of orders with us previously and that this was the first issue reported. We are sorry that on this occasion the delivery did not arrive in the condition we would expect.

We appreciate you providing photographs of the parcel, which allowed us to investigate the matter further. Following our review, a full refund was issued, and we are pleased that we were able to resolve this for you.

We take product quality, food safety, and customer concerns extremely seriously. We have also shared your feedback with the relevant teams so that we can continue to review and improve our processes.

Thank you again for bringing this matter to our attention, and we apologise for the disappointment and inconvenience caused.

Rated 1 out of 5 stars

The meat arrived after 48 hours with…

The meat arrived after 48 hours with the package already open, the ice packs completely melted, and an internal temperature of 21°C. I was then sent a replacement order with the promise that it would be delivered within 24 hours, but once again it failed to arrive on time.

It is absurd that, in 2026, a company is still relying on insulated packaging with ice packs instead of using refrigerated transport for fresh meat. Even more absurd is the amount of waste this creates: perfectly good meat ends up being thrown away, and animals are sacrificed for nothing because of such inefficient logistics.

July 4, 2026
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you for taking the time to share your feedback.

We are very sorry that your delivery experience did not meet the high standards we aim to provide. We completely understand your frustration when receiving a fresh meat delivery, and we apologise for the inconvenience caused by the delays with our courier partner.

We have looked into your order and we do apologise about the delay that you have encountered. It is upsetting when our courier partners do not provide the level of service we expect, especially after we have carefully prepared and packed your order. We have been in communication with them regarding your delivery to understand what happened and to help prevent similar issues occurring in the future.

We do believe your concern has now been resolved, and we are sorry again for the frustration this situation caused. We appreciate your feedback regarding the delivery process and will continue to review ways we can improve the experience for our customers.

Rated 5 out of 5 stars

The best of the best I love Eversfield…

The best of the best I love Eversfield I love their lamb their meat boxes and lots of other goodies from farm to fork you can’t beat them for quality I highly recommend them to anyone looking for good honest meat and groceries all organic their service is second to none thank you to the eversfield team for the best service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

June 20, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your wonderful review and kind words.

We are absolutely delighted to hear how much you enjoy our lamb and meat boxes. Knowing that you value the quality of our organic produce and our customer service means a lot to us.

Thank you for your continued support and for recommending us to others. Reviews like yours make all the hard work worthwhile.

From all of us at Eversfield Organic, thank you for being such a valued customer.

Rated 1 out of 5 stars

Don't bother

The fillet steak was great but I am afraid that is where it ends the sirloin steak and Lamb shoulder chops were mediocre to say the least and certainly not worth the premium price paid.Don't bother

June 2, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you for your feedback.

I am sorry to hear that the sirloin and lamb shoulder chops did not meet your expectations. This is certainly not the experience we want our customers to have.

Please feel free to email our Customer Care team at info@eversfieldorganic.co.uk, and we would be more than happy to assist you further and look into this for you.

Rated 5 out of 5 stars

Great meat…

The meat arrived on time and was still nicely frozen.

All the meat has been lovely particularly the venison steaks.

Will order again

May 1, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your lovely review.

We are glad to hear that your order arrived on time and that the meat was still nicely frozen on arrival.

It's wonderful to know that you've been enjoying the produce, especially the venison steaks – they're a real favourite with many of our customers!

Thank you again for your support, and we look forward to welcoming you back for another order soon.

Rated 1 out of 5 stars

Do not sign up for their mailing list - it's impossible to get off it.

I was once a customer and had a good experience with Eversfield when I purchased their meat several years ago.

However, they have been harassing me by email since I left the UK and moved overseas.

I unsubscribed from their list in 2020 using the link in the newsletter, and it didn't work. I continued to get emails from them.

I contacted them twice to ask to be removed manually and they apologised and said I was now removed both times. I still got emails from them.

I decided all I can do is send the emails to spam.

Now, 6 years later despite having an email filter in place, I am once again getting their emails directly into my inbox. Essentially, there is no way to stop receiving contact from them.

If I don't stop getting emails from them within 7 days I will be reporting them to their hosting company using Spamcop.

June 2, 2026
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you for your feedback, and I am very sorry for the frustration this has caused.

I believe we have now resolved the issue and removed your email address from our mailing list. I sincerely apologise that it has taken so long to put this right, as this is certainly not the experience we want anyone to have.

We appreciate you bringing this to our attention and thank you for your patience while we investigated the matter.

Hopefully, you enjoyed our products during your time in the UK, and we are sorry that your experience with our marketing emails has left you feeling disappointed.

Rated 1 out of 5 stars

Not fit for the dog

Do not use this supplier. After having happily used other organic suppliers with consistently good produce and service, I decided to give Eversfield a try. They sent me the worst quality steaks imaginable - riddled with gristle which they tried to argue was ‘marbling’. The tiny steaks were trimmed to exactly the stated size, which must have taken real skill as so much good meat must have been trimmed to leave so much fat - one steak was 30% gristly fat.
If these steaks had been in the reduced section of a discount supermarket I still wouldn’t have bought them, and nor would anyone else. I wouldn’t give them to the dog.
They have told me they want me to be 100% happy but are offering me a 25% refund, which is not acceptable for inedible steaks. I am 100% unhappy and would recommend everyone to steer clear and use a reputable supplier instead.

May 22, 2026
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with your order.

As discussed in our email correspondence, the photographs provided appeared to be within the expected specification for rump steak, which naturally contains marbling and fat due to the location of the cut. We do appreciate that preferences can vary from customer to customer.

We also understand from your email that the steaks were not cooked or tasted before being disposed of. For this reason, we were unable to fully assess whether there was an issue with the quality of the product itself. However, as a gesture of goodwill and outside of our usual policy, we did offer a partial refund in an effort to reach a fair resolution.

Customer satisfaction is very important to us, and had the steaks been tried and found to be unusually tough or gristly, we would absolutely have been happy to investigate this further with you.

We are sorry that on this occasion we were unable to meet your expectations and we do appreciate your feedback.

Rated 3 out of 5 stars

Organic Beef mince (pasture fed) ordered - 400g x16

Having been used to Gazegill organic beef mince I thought I would try Eversfield as they were cheaper with an introductory offer.

The Eversfield Organic Beef mince is not bad in terms of flavour however it is not as flavourful as the Gazegills Beef Mince. The Gazegills has much more depth and beefy richness to it. They must be using a better breed of cattle and/or age the meat in a different way.

I'll be returning back to Gazegills - it's worth paying a little extra for superior flavour

March 30, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you for taking the time to share your feedback with us. We truly value all customer comments and take them very seriously, so I am sorry to hear that we have fallen short of your expectations on this occasion.

All of our beef is certified organic by the Soil Association, 100% grass fed, and produced to very high animal welfare standards. We are incredibly passionate about the quality of our products, however we completely appreciate that taste and preference can vary from person to person.

We do genuinely value your feedback regarding the flavour profile of the mince, and if you would be willing to email our Customer Care team directly, we would be more than happy to investigate this matter further with our butchery team.

Thank you again for giving us a try and for taking the time to provide your honest feedback.

Rated 5 out of 5 stars

Fabulous meet and bones.

The lamb, beef, beef stock bones and marrow bones are first rate. The quality of this produce is wonderful and I intend to be a regular customer. Many thanks to farmers etc.

April 30, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you for such a lovely review.

We’re absolutely delighted to hear how pleased you are with your order. It’s fantastic to know the quality of the produce has stood out to you.

Your kind comments about our farmers mean a great deal, and we will be sure to pass your thanks on to the wider team and farms involved.

We truly appreciate your support and are delighted to hear you intend to become a regular customer.

Rated 5 out of 5 stars

Excellent product

Excellent product , the best chicken breast in a long time. The chicken taste completely different than what you find in supermarket.I had ordered chicken wings chicken breast, beef bones to make broth. Everything was well packaged arrived on time. Organic and free range really does make a difference. I just thought it is at times a bit on the expensive side , but quality wise nothing to say.Perfect

March 4, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for taking the time to leave such a lovely review.

We’re absolutely delighted to hear how much you enjoyed your order, and that you noticed the difference in taste and quality compared to supermarket produce. That feedback really means a lot to us and to our farmers.

It’s also wonderful to hear that your order arrived well packaged and on time.

We completely appreciate your comments regarding pricing. As a small business supporting organic British farming, we always aim to provide the highest quality produce while remaining as fair and competitive as possible. We truly appreciate your understanding and support.

Thank you again for your kind words; we’re so pleased you enjoyed everything.

Rated 1 out of 5 stars

Terrible experience don’t waist your time

Terrible experience I order a few kg of mince meet I set a delivery date for a week in advance , the parcle gets delivered to the wrong address bc they put the wrong label onto it then bc it’s been over 3 days now the meat isn’t good they offer me a measly £20 back from the £57 order absolutely disgraceful

April 17, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you for your feedback.

As discussed in our previous communication, the delivery address provided at checkout was incorrect and we were not made aware of this before the order was with our delivery partner.

Once you contacted us, we immediately contacted our delivery partner in an attempt to amend the delivery details; however, unfortunately this was not possible at that stage.

The refund offered was provided outside of our standard terms and conditions as a gesture of goodwill. We also offered alternative resolutions at the time, which were declined.

I am sorry that you feel disappointed with the outcome, however please be assured we did everything we reasonably could to try to resolve the situation.

Rated 5 out of 5 stars

I have been using Eversfield Organic…

I have been using Eversfield Organic for a few months now. I tried a few others before. Eversfield has the best quality and service.

Highly recommended.

March 20, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your kind words, review and for choosing us over the past few months.

We’re absolutely delighted to hear that you’ve found our quality and service to be the best; that really means a lot to the whole team. It’s especially rewarding to know you’ve tried others and continue to choose us.

We truly appreciate your ongoing support and look forward to looking after your future orders.

Rated 5 out of 5 stars

Cannot rate service and quality and…

Cannot rate service and quality and helpfulness enough.

Day before Christmas eve and I get the horrendous email to say DPD have damaged my package and I will NOT be getting my meat for christmas. Obviously distraught I called Eversfield and they sent me the exact products immediately and I still managed to recieve them christmas eve. Honestly an amazing achievement and the meat was delicious. Couldn't have wished for better service ( except from DPD ofcourse)

December 24, 2025
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you so much for taking the time to share your experience and leaving us a review. I’m really sorry to hear about the issues with DPD, but I’m delighted that we were able to get your order replaced in time for Christmas Eve.

It’s wonderful to hear that the meat was enjoyed and that you were happy with the service; your kind words mean a great deal to our team!

We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Amazing meat!

Amazing meat! I received my first box this week and I won't be buying anythibg else now. Delivered as scheduled, without issue. I am also able to freeze some of the meat which is really helpful!

March 14, 2026
Unprompted review
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Reply from Eversfield Organic

Thank you so much for your fantastic review!

We’re glad to hear that your first box arrived as scheduled and that you enjoyed the meat. It’s great to know you found the option to freeze some of it helpful. We really appreciate your support.

Rated 1 out of 5 stars

Their customer service is very poor

I have had numerous dreadful experiences with their customer service in the past, and today was no different. They are extremely rude and abrupt. When you first phone them, there is a message on their answering machine stating that one of their friendly customer service representatives will be attending to you shortly. This is definitely not true; if they feel you're questioning something they dislike, they hang up on you and give no chance to ask another question. Furthermore, they deliberately do not answer the phone if they see your number ringing again. There is no one to complain to, as they handle complaints themselves. It's really a shame because I was a loyal customer for many years, but their customer service is a major let-down. It seems they don't care if they lose customers. It makes me wonder if the company is aware of their behaviour.

March 12, 2026
Unprompted review
Eversfield Organic logo

Reply from Eversfield Organic

Thank you for your feedback. We’re very sorry to hear that you feel we fell short with our customer service. We do recall the calls you made and would like to reassure you that everything was resolved when a call back was arranged. We genuinely value all feedback and will continue to work on ensuring a positive experience for every customer.

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