Everything Breaks Reviews 

477
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently mention that the staff members are exceptionally helpful, polite, and take ample time to thoroughly explain policy coverage and answer all customer questions. Reviewers often point out that company representatives remain patient, professional, and attentive when assisting clients through the various scheduling processes. However, some customers also noted frustrating issues regarding unexpected credit card charges, billing errors, and recurring payment problems. A number of people additionally reported that getting warranty claims approved or receiving timely support for essential car repairs can be extremely difficult.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many reviewers praising certain representatives for being... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised helpful staff members who went... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some reviewers experienced... See more

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over unfulfilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I upgraded this from a two star to a four-star since the time I put this in myself and the Midas GM were pushing the claims department pretty hard to get it going. When I was told 24 to 48 hours that... See more

Company replied

Rated 1 out of 5 stars

I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... See more

Company replied

Rated 5 out of 5 stars

Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... See more

Company replied

Rated 5 out of 5 stars

I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.


Contact info

3.0

Average

TrustScore 3 out of 5

477 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(477)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

HVAC contractor

as a HVAC contractor - I do not work with home warranty companies, but EVERYTHING BREAKS is the exception - helped a customer with their home warranty and this HW company has it together, Rod H. was a pleasure to deal with.

November 10, 2026
Unprompted review
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Rated 1 out of 5 stars

I have purchases warranty last year I…

I have purchases warranty last year I went over it with the sales person to make sure that this coverage fits my needs for my vehicle and we agreed upon to the coverage I needed. when they came to take my car to the garage to get fixed they denied the claim. i called everything breaks. and they said why they denied my claim. they said that my coverage didn't fit the criteria for my car

October 21, 2026
Unprompted review
Rated 1 out of 5 stars

They lie about what they’re saying is covered. Don’t trust them

I’m paying 350 a month for warranty, and I took my car into the shop to get my AC fixed, and they said it wasn’t covered because it’s maintenance parts. When I spoke to them about what’s covered, they basically said everything was covered. Until it was time to get fixed, and then they said your everything is maintenance parts, so do not trust them. They lie. I spoke with a manager that set me up with the coverage. He is also a liar. His name is James porter. If you talk to him. He will lie to you. Don’t trust him.

October 28, 2026
Unprompted review
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Reply from Everything Breaks

We understand your frustration and appreciate the opportunity to clarify the situation. Although the A/C component was not covered under the terms of the Critical Care coverage, we offered to proceed with the claim as an accommodation. The customer declined this offer and requested cancellation of the policy.

The policy has since been cancelled, and a full refund of payments made to date has been initiated. The down payment and the $100 payment made on October 14 have been successfully refunded. A refund request for the September 3 payment of $56.26 has also been submitted to Line5 for processing.

We regret that the experience did not meet your expectations and appreciate the opportunity to resolve the matter.

-The Everything Breaks Team

Rated 1 out of 5 stars

⭐ 1 OUT OF 5 STARS

⭐ 1 OUT OF 5 STARS — VERY DISAPPOINTED WITH EVERYTHING BREAKS!

I purchased an extended warranty through Everything Breaks in June 2026 for my 2014 Chevrolet Impala, and this has been one of the most frustrating experiences I've had dealing with a warranty company.

My first claim was denied, and I ended up getting my engine repaired myself. I was then told that because my vehicle had a salvage title, I needed to pay an additional $20 per month, bringing my payment to approximately $120, to continue having coverage. I agreed.

Fast-forward to my next claim for my air conditioning. I discovered my monthly payments hadn't been coming out. A representative told me that if I paid the $437 balance, my claim could continue. I made the payment.

Everything Breaks then authorized $1,700 toward my A/C repair, and my mechanic received an actual authorization number. While I was on the phone with the repair shop, Everything Breaks called back and reduced the payment from $1,700 to ONLY $150!

Their explanation? My vehicle's value was too low.

My question is, why sell me coverage, charge an additional surcharge because of my salvage title, collect $437 from me, and issue a repair authorization just to turn around and reduce it by $1,550?

I understand that warranties have terms and limitations, but customers deserve clear information BEFORE making payments and receiving repair authorizations.

I work hard for my money, and I expect a company to stand behind what it tells its customers.

I would NOT recommend Everything Breaks based on my experience. Before purchasing a policy, make sure you understand exactly what they will pay, how they value your vehicle, and whether they can reverse an authorization after issuing an approval number.

I am requesting that Everything Breaks review my claim, explain the reduction in writing, and honor the original authorization if the terms of my contract support it.

October 15, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

We understand your frustration and appreciate the opportunity to clarify the circumstances surrounding your claims. Our records indicate that the vehicle's salvage title had not been disclosed at the time of enrollment, which affected the policy eligibility and applicable surcharge requirements. The earlier claims were not eligible for coverage because the required waiting period had not been satisfied.

Regarding the air conditioning claim, although the claim was initially considered for authorization, a review of the vehicle's applicable J.D. Power trade-in value resulted in a revised payment limit under the contract. We also offered an alternative coverage option that could provide additional assistance within its applicable terms. We understand your concerns regarding the change in the authorized amount and regret the frustration this caused.

Our claims decisions are based on the terms, conditions, and limitations of the applicable contract. We welcome the opportunity to review your concerns further and provide clarification regarding the claim determination. Please contact our Customer Service team with your policy number so we can review the account and discuss any remaining questions.

-The Everything Breaks Team

Rated 1 out of 5 stars

I am very disappointed with this…

I am very disappointed with this warranty company. Although they consistently collect monthly payments, my vehicle claim was denied when I needed assistance. This experience made me feel that the coverage was not available when it mattered most. Based on my experience, I would not recommend this company and encourage prospective customers to carefully review the terms before purchasing a warranty.

October 12, 2026
Unprompted review
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Reply from Everything Breaks

We’re sorry to hear about your disappointment and understand how frustrating a denied claim can be. We would appreciate the opportunity to review your concerns and look into the circumstances surrounding your claim. Please provide your policy number so our team can review your account and provide further clarification. Thank you for bringing this to our attention.

-The Everything Breaks Team

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Rated 1 out of 5 stars

Don't waste your money and time they…

Don't waste your money and time they will till you everything for you to join but when it comes to paying they leave you hanging with a big ass bill 2k i had to pay out my pocket they said everything is covered but lie just to take ur money every pay meant they calld me to join made me think i was in safe hands but no they just want it money but not help with anything not 1 but 2 times they lied to me and not help with the bill at the end i pay and my car is still not running right don't lose your money like i did smh

October 7, 2026
Unprompted review
Rated 1 out of 5 stars

these people are scamers they never…

these people are scamers they never want to pay for warranty and give you a lot of trouble to cancel, please stay away from this company

October 5, 2026
Unprompted review
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Reply from Everything Breaks

We’re sorry to hear that you’re unhappy with your experience. We take concerns regarding claims and cancellations seriously and would appreciate the opportunity to review what happened. Please contact our Member Services team at 888-994-0914 with your policy information so we can look into your concerns and assist you.

-The Everything Breaks Team

Rated 1 out of 5 stars

I HAD SIGNED UP WITH EVERYTHING BRAKES…

I HAD SIGNED UP WITH EVERYTHING BRAKES SO CALLED WARRANTY SERVICESI HAD IT AND PAID FOR ALMOST A YEAR WHEN I HAD AN ISSUE WITH MY VEHICLE I CALLED COMPANY AND WAS TOLD TO TAKEIT TO A REGISTERED SHOP I TOOK IT TO CHRSYLER AND THEY CHECKED IT OUT AND THEY CALLED EVERYTHING BRAKES WARRANTY AND EXPLAINED TO THEM WHAT VEHICLE NEEDED AND THAT WAS THAT THEY CALLED SEVERAL DURING THE MONTH UNTIL THEY SPOKE WITH A SO CALLED SUPERVISOR INCLUDING MYSELF MAKING SEVERAL CALLS TO THESE DEAD.BEATS.WHEN THEY FIBIALLY SPOKE WITH A SO CALLED AND SPOKE WITH A SUPERVISOR AFTER A MONTH OF LEAVING MESSAGES THEY FINIALLY AGREED TO SEND AN INSPECTOR OUT WHICH THEY DID 2X WEEKS LATET AND LOOKED AT VEHICLE THEN TOOK THEM ANOTHER 2X WEEKS TO GIVE APPROVAL ON SOME OF THE CONCERNS AND GAVE APPROVAL TO REPAIR US STATED THEY DON'T PAY FULL PRICE ON LABIR AND STATED THEY PAY ONLY $65. AN HOUR LABOR AND CHRSYLER LABOR IS $×00 PLUS AN HOUR THEN THEY STATED THEY DON'T PAY ANY DIAGNOSTIC CHARGES OR OIL AS THEY had to put an oil pan gasket which was leaking for which was stated i had to pay along with diagnostics fees and differance IN LABOR CHARGES THEN WAS ADVISED VEHICLE WAS READY THEY CALLED SEVERAL TIMES AND THEY WERE TOLD THAT PAYMENT COULD NOT BE MADE ON REPAIRS THEY AUTHORIZED WHICH CAME TO APPROXIMATELY $8,900.BUCKS AND MY PART WAS $6,500. FOR WHICH I HAD NO CHOICE TO PAY PLUS I HAD TO PAY FOR PARKING WHILE VEHICE SAT FOR OVER 30 DAYS PLUS I HAD TO PAY FOR A RENTAL VEHICLE FOR OVER 30 DAYS WHICH THEY DIDN'T COVER ALONG WITH PARKING AT $35.00 PER DAY FOR A TOTAL OF 45 DAYS TO GET AROUND WHILE MY VEHICLE WAS LAID UP THEN WAS TOLD PICKED UP MY VEHICLE WHICH COST ME CLISE TO $ 8K ON MY CARD I HAD TO PAYTHEY SEVERAL WEEKS LATER RECEIVED CALL FROM DEALERSHIP STATING EVERYTHING BRAKES WARRANTY COMPANY REFUSES TO PAY STATING THAT REOAIRS WEREDONE ARE NOT COVERED BY THEM I CALLED THEM AND SPOKE TO THOSE IDIOTS AND WAS TOLD SAME THING FOR WHICH THEN I HAD TO PAY CHRSYLER CLOSE TO $5 K OUT OF MY POCKET AND THEN IN PROCESS I TRIED TO CANCLE CONTRACT FOR WHICH I WAS TOLD I WOULD BE RESPONSIBLE FOR REMAINDER OF MONTHLY PAYMENTS FINANCED THISTHE WORST COMPANY I HAVE EVER HAD THE MISFORTUNE OF DEALING WITH THERE A BUNCH OF SCAM ARTISTS AND THEIVES I WOULDN'T PAY THEM TO FIX AND COVER MY BICYCLE TIRE THE PEOPLE WHO RUN THIS COMPANY ARE A BUNCH OF CROOKS !!!!

October 4, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

We’re sorry to hear about your experience and understand your frustration. We would be glad to review the details of your concerns, including the claim and cancellation, but we’re unable to locate the account from the information provided in this review. Please provide your policy number or the name on the account so we can research the matter and better assist you.

-The Everything Breaks Team

Rated 1 out of 5 stars

They call my number several times a week.

They call my number several times a week. I never answer, just decline and report spam. I assume they have hundreds of not thousands of spoof phone numbers they use...
Starting an FTC complaint against them.
J

October 2, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

We’re sorry for the frustration caused by the calls. We would be happy to add your information to our Do Not Call list, but we’re unable to identify your account from the information provided in this review. Please contact us with the phone number receiving the calls or your name so we can locate the account and assist you.

-The Everything Breaks Team

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Rated 1 out of 5 stars

They keep calling using different…

They keep calling using different Numbers. I asked to put me on do not call list Andrews they hang up.

October 1, 2026
Unprompted review
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Reply from Everything Breaks

We’re sorry for the frustration this has caused. We have added your information to our Do Not Call list and apologize for any inconvenience you experienced. We appreciate you bringing this to our attention.

-The Everything Breaks Team

Rated 1 out of 5 stars

Everything brakes

Everything brakes, are a bunch of crooks..
They stole my money, and never gave me my money back..

Never trust them!!!!!!

October 1, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

We’re sorry to hear that you feel this way and understand your frustration. We take concerns about payments and refunds seriously and would appreciate the opportunity to review what happened. Please contact our Member Services team at 888-994-0914 with your policy information so we can look into your account and work to address your concerns.

-The Everything Breaks Team

Rated 1 out of 5 stars

I called today after dealing with…

I called today after dealing with multiple mechanics looking at my vehicle having different contradicting statements and remarks on what they think is wrong with my vehicle. As someone who's entire family is made up of mechanics I figured I would check my coverage before taking it to a shop to get fully diagnosed on another mechanics statement outside of my dealers shop which is Toyota as some of these shops refuse to work with extended car warranty companies and will tell you just about anything to get you to leave. Some will even charge you extra just to deal with them. I never understood why up until today. I thought to myself I think I'll call and see what all my coverage includes. Mind you I currently have a TBI causing Cognitive Delay so reading wouldn't be beneficial either way. The associate answered I asked him one question before the conversation began to get heated. Is An AC compressor covered with the Warranty? I swear the way this associate acted you would have thought I had asked him for a Kidney Transplant. His first response threw me. Oh, I see, well did you receive the book explaining the coverage? My response yes, I reviewed it and it's too much to review therefore I am calling to ask you. Mind you I'm a female and I am well aware that women often get taken advantage of. He takes a deep breath and says, well I guess I'll send you another copy via email although I see here we have already sent it to you previously before. My response, sir, I am driving I cannot take my eyes off of the road in order to review a book which is why I am calling and asking you. He hesitates while continuously talking over me. He finally responds saying, well as you already know (assumption) there are different levels of coverage and this one doesn't cover the compressor. By this time I am so annoyed with this mans lack of professionalism. I stated so you're assuming I knew that there were different levels of coverage? No one ever informed me of this when I signed up, I was told this coverage selected was the best warranty coverage for me and that it was the closest one to buying your car from the dealership. I was trying to upgrade my cars coverage and he stated I couldn't upgrade my policy due to it being a current condition. No one diagnosed this as a current condition. Current diagnostic results are Transmission I have evidence of this. One person mentioned possible AC to get out of having to deal with these extended car warranty people and I can now see why. This is down right absolutely ridiculous service. Oliver brothers didn't even do a diagnostic test; yet, this associate hates his job so much he would rather chase off customers rather than building connections. I did state this sounded like a Scam based off of the associates lack of knowledge and professionalism. When I asked for another associate he stated there was no one else there. Therefore, if he's alone then he thinks that excuses his poor business ethics and practices as well as his lack of professionalism with it comes to addressing customers questions and concerns. He ended the call right after I asked him for his name so that I could report him.

September 21, 2026
Unprompted review
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Reply from Everything Breaks

We sincerely apologize for the experience you had during your call and for any frustration caused. We take concerns regarding our customer service and the handling of coverage questions seriously. We would appreciate the opportunity to review your account and the details of your conversation so we can better understand what occurred. If you wouldn’t mind sharing your policy number or the name listed on the policy, we would be happy to research this further and assist you.

-The Everything Breaks Team

Rated 5 out of 5 stars

Steven was a great help explaining…

Steven was a great help explaining warranty

September 11, 2026
Unprompted review
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Reply from Everything Breaks

Thank you so much for the 5-star review! We’re happy to hear that our representative was able to explain your warranty clearly and provide helpful assistance. We truly appreciate your kind words and your trust in Everything Breaks!

-The Everything Breaks Team

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Rated 1 out of 5 stars

dishonest and false.

I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered to sell you a policy, but as soon as you have a problem, they back out, saying, "No, it's not covered." "Sorry, you were misinformed. Something went wrong here, but ultimately, we won't cover that part of the car even is indispensable for keep you on the road.

September 14, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

We’re sorry to hear about your experience and understand how frustrating it can be when a repair you need is not eligible for coverage. After reviewing the claim, the rack and pinion was determined to be a component that is not listed for coverage under the terms of your contract. While we understand your disappointment, we are required to administer claims according to the coverage outlined in the contract. Unfortunately, we are unable to approve this particular repair.

-The Everything Breaks Team

Rated 1 out of 5 stars

Everything is a Scam

Well I do my own oii change, I never kept a log. When my car notify me every 6000 miles to change the oil I change it. I had to put my car in the shop to get a diagnostic Everything Breaks wanted the service log, I had to come up with the numbers which I was off on some so the denied my claim. I been paying them every month for close to 3 years and they won't pay the diagnostic bill. They tried to find anything to get out of the claim but they been taking my money every month and if I'm a few days late they will call, text, and email me daily to get that payment. I am completely done with this scam insurance🖕

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Edward was amazing went through…

Edward was amazing went through everything was very diligent. I really appreciated that. And not making me feel like I was bothering him. Extension #6236

August 31, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our representative took the time to thoroughly explain everything and made sure all your questions were addressed. We truly appreciate your kind words about his patience, diligence, and commitment to making you feel valued and heard. We’ll be sure to share your recognition with him—he’ll be delighted to know his efforts made such a positive impression! Thank you for choosing Everything Breaks!

-The Everything Breaks Team

Rated 2 out of 5 stars

Poor Customer Service

I just came off two years of paying Everything Breaks. In July I finally had an issue -- requiring some work on the suspension. It took the Everything Breaks appraiser 3 business days to agree that it was covered. Since I had to have my auto back, I paid the bill and submitted it to Everything Breaks. A week later they finally told me that they sent the check in the mail. Only I found out three + weeks later, that they did not put the check in the mail; they sat on it for three weeks. Later, the letter's postmark proved the lie. Later, when I tried to cancel the contact (both via email and phone call) it took multiple phone calls and emails, and literally hours on telephone hold before they would agree to cancel. Then they charged my $75 for cancelling after two years. There actions do not match their commercials.

August 21, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

Thank you for sharing your feedback. We’re sorry to hear about the delays and frustration you experienced during your claim and cancellation process.

We reviewed the details of your claim (35585), which involved $1,144.77 in suspension repairs. The payment was requested for you on July 29, 2026, and it appears there was an unexpected delay in the processing and mailing of the check. We sincerely apologize for the inconvenience and for the frustration this caused.

Regarding the cancellation, our $75 cancellation fee applies to contracts cancelled after the first 30 days, as outlined in the terms and conditions. We understand, however, that the process should have been easier and more responsive, and we regret that your experience did not meet your expectations.

We appreciate your two years with Everything Breaks and are sorry we did not deliver the level of service you expected when you ultimately needed to use your coverage.

-The Everything Breaks Team

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Rated 5 out of 5 stars

I was ready to cancel my policy but I…

I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind.
Eduardo Martinez Perez had great costomer service talk with patients and understanding.
Thank you

August 25, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

Thank you so much for your wonderful 5-star review! We’re thrilled that our representative was able to take the time to listen, understand your situation, and provide helpful guidance that made a difference. We truly appreciate your kind words about his patience and customer service. We’re grateful you chose to stay with Everything Breaks, and we’re always here to help!

-The Everything Breaks Team

Rated 5 out of 5 stars

Eduardo ext 6196

Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood ( English is my second language).
Very professional.

August 19, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our representative took the time to answer all your questions and explain your coverage clearly. We especially appreciate you recognizing his patience and professionalism in helping you with the technical details. We’re proud to have him on our team and will be sure to share your kind words with him. Thank you for choosing Everything Breaks!

-The Everything Breaks Team

Rated 5 out of 5 stars

Eddie L #6196 help me with car help me…

Eddie L #6196 help me with car help me with car to get better service when I go to Louisiana

August 12, 2026
Unprompted review
Everything Breaks logo

Reply from Everything Breaks

Thank you for the 5-star review! We're thrilled to hear that our representative was able to help with your car and provide service that gave you confidence for your trip to Louisiana. We truly appreciate your kind words and look forward to assisting you again whenever you need us. Safe travels, and thank you for choosing us!

-The Everything Breaks Team

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