Very helpful and straight forward
Company replied
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Review summary
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Easy to apply
Company replied
Great service so far
Company replied
Great interactions from start to finish. Jason the mortgage advisor went through everything thoroughly and stayed in contact regularly throughout my application ensuring everything was explained to me... See more
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Company details
- Mortgage Lender
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Finance Broker
- Loan Agency
- Non-Bank Financial Service
Written by the company
We are Evolution Money, and we do things differently. We help UK homeowners take control of their finances with loans that are tailored, transparent and responsible. Every loan we provide has a purpose. For some, it is about consolidating debts into one manageable repayment. For others, it is about making overdue home improvements or handling life’s unexpected challenges. No matter the reason, we focus on finding the right fit for each customer. But we are more than a loan provider. As a B Corp-certified company, we are committed to making a wider impact. Through community initiatives and responsible lending, we aim to benefit not just the people we serve but the communities and environment around them.
Contact info
9 Portland Street, M1 3BE, Manchester, United Kingdom
- 0161 814 9158
- info@evolutionmoney.co.uk
- www.evolutionmoney.co.uk
4.1
Great
698 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Evolution Money
Thank you for your kind words! We’re glad to hear you had a great experience.
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Reply from Evolution Money
We appreciate your positive feedback. Thanks for choosing Evolution Money!
Great service from evolution money
Great service from evolution money, easy and fast process.
Application process is straight forward and simple.
Evolution money are extremely helpful.
September 22, 2026
Unprompted review
Reply from Evolution Money
Delighted to hear you’re satisfied with our service. Thank you!
Shocking company lie to you and never…
Shocking company lie to you and never call you back. Miss advice provided on several occasions, never reply to the online message/portal facility and make you feel like nothing. Avoid this company. When you ask to make a complaint they hang up on you.
September 9, 2026
Unprompted review
Reply from Evolution Money
Thank you for taking the time to share your feedback.
The experience you've described doesn't reflect the standards of service we expect from our team. We aim to provide clear, accurate information and keep customers updated throughout their application.
We also take complaints seriously and have procedures in place to ensure concerns are handled fairly and appropriately.
If you'd like us to investigate your concerns further, please contact our complaints team at complaints@evolutionmoney.co.uk.
Reply from Evolution Money
Thanks for your review! We’re happy you had a good experience.
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Evolution did not keep there promise of…
Evolution did not keep there promise of helping people with bad credit even on a secured loan basis , also not very compassionate about people with hidden disability would not recommend to try this company out
August 24, 2026
Unprompted review
Reply from Evolution Money
At Evolution Money, we consider applications from customers with a range of credit histories, including those with less than perfect credit. However, all applications are subject to our lending criteria and affordability assessments, and unfortunately, we're unable to offer a loan to everyone who enquires.
We also recognise that every customer's circumstances are different and aim to treat everyone with care, understanding and respect. The experience you've described doesn't reflect the standards of service we expect from our team.
If you'd like to discuss your concerns further, please reach out to us. You'll find our latest contact details here: https://www.evolutionmoney.co.uk/contact-us.
This was a hassle free and…
This was a hassle free and straightforward application with simple to follow instructions.
August 24, 2026
Unprompted review
Reply from Evolution Money
Your positive feedback means a lot to us. Thank you!
Very professional and empathetic…
Very professional and empathetic staff.
Would recommend.
August 21, 2026
Unprompted review
Reply from Evolution Money
We’re thrilled you’re pleased with our service. Thanks for sharing!
Amazing communication
Amazing communication. shohaib was very calm supportive throughout the process he gave amazing advices on money management.
August 17, 2026
Unprompted review
Reply from Evolution Money
Thank you for your kind review. We appreciate your support!
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Reply from Evolution Money
Great to hear you had a positive experience. Thank you!
Best and easy to operate system based…
Best and easy to operate system based service. Quick decision thanks a ton
July 14, 2026
Unprompted review
Reply from Evolution Money
We’re happy to hear you’re satisfied. Thanks for your review!
Very rude advisor on the phone
Very rude advisor on the phone. Basically laughed at my partner throughout the call and made him feel stupid. Stay away from this company.
July 10, 2026
Unprompted review
Reply from Evolution Money
Thank you for taking the time to share your feedback.
The experience you've described doesn't reflect the standards of service we expect from our team. We aim to treat every customer with respect and understanding, and ensure they feel comfortable and supported throughout their journey with us.
We take concerns about customer service seriously and would welcome the opportunity to look into this further.
If you'd like to discuss your concerns, you'll find our latest contact details here: https://www.evolutionmoney.co.uk/contact-us.
From start to finish
From start to finish, Hermann went above and beyond to explain everything clearly and thoroughly. He was professional, patient, and incredibly knowledgeable, taking the time to answer all of my questions without even making me feel rushed. His expertise gave me complete confidence and reassurance throughout the process of arranging my loan.
The company offers competitive products and has been a great option for those with shared ownership looking for a loan with a longer repayment term.
I highly recommend Hermann and the team for their exceptional customer service and professionalism.
July 6, 2026
Unprompted review
Reply from Evolution Money
Thank you for your feedback. We’re glad to have been of service.
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Reply from Evolution Money
We appreciate your positive feedback. Thanks for choosing Evolution Money!
Finding the process good so far
Finding the process good so far, not received funds yet. Dan has been helpful.
July 2, 2026
Unprompted review
Reply from Evolution Money
Thank you for your kind words! We’re glad to hear you had a great experience so far!
Poor service still waiting for a phone…
Poor service still waiting for a phone call from molly, tried numerous times and kept getting told we will phone you back and they never do, poor service
June 1, 2026
Unprompted review
Reply from Evolution Money
Thank you for your feedback.
We are sorry to hear that you have been disappointed with the communication you have received.
Our team aims to respond to customers as promptly as possible and provide updates throughout the application process. We appreciate that waiting for a call back can be frustrating.
If you are still waiting to hear from us, please contact the team directly so we can assist further. You can find our latest contact details here: https://www.evolutionmoney.co.uk/contact-us.
Asked for my number to be removed from…
Asked for my number to be removed from there file and they agreed. Just called and straight away was greeted with is the thomas. So after 2 years the number still has not been removed.
June 1, 2026
Unprompted review
Reply from Evolution Money
Thank you for your feedback Thomas.
There may be circumstances where a business needs to contact an existing customer to fulfil its ongoing service obligations. However, we take customer communication preferences seriously and have processes in place to manage these appropriately.
If you believe your contact preferences have not been handled correctly, please contact our Complaints Team at complaints@evolutionmoney.co.uk so the matter can be investigated further.
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World apart
Great service and they made me feel very relaxed cause I get very anxious so I would recommend evolution money to anyone 100%
May 19, 2026
Unprompted review
Reply from Evolution Money
Thank you for your kind words and support. We’re delighted you’re happy!
I am in process of obtaining a loan
I am in process of obtaining a loan. So far, all was smooth. I applied on Sunday and today after 9am a lovely girl called Molly called me and explained the procedure. She asked some questions about me and then send me an overview of the loan terms after the conversation. She was friendly and kind. I recommend Ocean finance.
May 18, 2026
Unprompted review
Reply from Evolution Money
We’re pleased you had a good experience with Evolution Money via Ocean Finance. Thank you for your feedback!
Great service so far
May 13, 2026
Unprompted review
Reply from Evolution Money
We appreciate your positive feedback. Thanks for choosing Evolution Money!
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