WARNING DO NOT USE THIS COMPANY
WARNING! DO NOT USE THIS MOVING COMPANY!
THE WORST MOVING COMPANY I HAVE EVER EXPERIENCED IN 30 YEARS! PLEASE READ BEFORE HIRING THEM!
The female receptionist is the worst both times she lied to me completely when I called them during the move to tell them there was problems they refuse to pick up the phone. I have to call from different numbers and she is horrible every time you call do not trust her. Get everything by email before they arrive, they use different moving companies so it’s always different people showing up on different companies not the ones that they say they are do not use them
I have been using professional moving companies for over 30 years, moving two or three times a year, and I have NEVER experienced such appalling, rude, dishonest, and unprofessional service.
I MADE THE MISTAKE OF GIVING THIS COMPANY A SECOND CHANCE. THEY WERE EVEN WORSE THE SECOND TIME!
The first experience was terrible, but I genuinely believed they would learn from their mistakes. I could not have been more wrong.
One of their movers, named Izrael, I also was very upset. They went into the other workers bags and started drinking their drinks without permission. So awful. I witnessed him spitting inside my storage unit, and unless someone was constantly supervising him, he barely worked.
THEY DROPPED MY $25,000 WOLF REFRIGERATOR! They also mishandled other expensive furniture and belongings.
Even more disturbing, I felt threatened and intimidated when they allegedly refused to leave my home unless I removed my negative reviews. I was also offered money to take down my review. I REFUSED. My purpose in writing this is to warn others, not to receive money.
PLEASE PROTECT YOURSELF IF YOU ARE CONSIDERING THIS COMPANY:
• GET EVERYTHING IN WRITING BEFORE PAYING ANYTHING. Make sure every promise is included in your contract.
• WATCH OUT FOR HIDDEN CHARGES! Ask for a complete breakdown of every possible additional fee, including transportation charges.
• CONFIRM THE EXACT SIZE OF THE TRUCK. Despite what you request, they may arrive with a truck that is far too small.
• CONFIRM THE NUMBER OF MOVERS and exactly what services are included.
• DO NOT PAY A 20% TIP IN ADVANCE. Wait until the job is completed satisfactorily.
• CHECK THEIR INSURANCE AND CONTRACT CAREFULLY. Make sure the company’s advertised name matches the legal name on the contract.
• GET A FINAL WRITTEN PRICE. In my experience, the final cost was approximately THREE TIMES what I was originally told.
I have VIDEOS OF THE MOVE, THE DAMAGE, AND RECORDINGS OF CONVERSATIONS to support my account of what happened.
I am not writing this to be cruel or vindictive. I am writing because I would NEVER want another person, especially an elderly person or someone moving alone, to experience what I went through.
After 30 years of moving, I have never felt so badly treated by a moving company.
PLEASE READ THE OTHER NEGATIVE REVIEWS BEFORE TRUSTING THIS COMPANY WITH YOUR HOME AND VALUABLE BELONGINGS.
DO NOT MAKE THE SAME MISTAKE I MADE. I GAVE THEM TWO CHANCES, AND I REGRET BOTH.
I stand by my account of my experience, and I sincerely hope this warning saves someone else from the stress, expense, and distress I have experienced.