Excel Mortgages UK Limited Reviews 

20
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A fantastic and invaluable asset. Thay have helped with every remortgage we uave done for years. Professional friendly and all round a credit to their industry!

Rated 5 out of 5 stars

Lawrence & Hayley helped myself and my wife buy our first home last year. We're both autistic and very anxious about buying our first home. The help and guidance the Excel Mortgages provided made our... See more

Company replied

Rated 5 out of 5 stars

As first-time buyers, we knew very little about the house-buying process, which made it feel a little daunting. However, we had an absolutely amazing experience with Laurence and Hayley at Exce... See more

Company replied

Rated 5 out of 5 stars

We have been using Laurence and Excel Mortgages for many years. Laurence always has our best interest at heart and strives to deliver, which he has everytime. I would not hesitate in recommending and... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Excel Mortgages is different from most mortgage brokers. Our aim is to run a company where every client is given the best level of service possible. We believe that trust and integrity are key to building relationships with our clients and feel the same way about our staff. We understand how busy modern life is and will tailor our service to your requirements. We will be with you at every step of the journey to assist. Whether it is your first time buying a property, moving home, re-mortgaging or investing in a buy to let, we are here to guide you through the whole process. We adapt our level of service to suit your experience and knowledge so that the service you receive is exactly what you require. It gives us great satisfaction to help people move ahead with their lives and minimise their financial stress. Let us help you achieve your goals. We don’t just offer assistance with mortgages, we provide the whole package to ensure you get the best possible advice but most importantly of all, we genuinely care. As Laurence’s nan used to say… “Nobody cares how much you know, until they know how much you care.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.6

All reviews

(20)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

They make you feel welcome wanted to…

They make you feel welcome wanted to help with everything.
Understood our worries and help us feel at ease with everything. Nothing to big or small.

October 30, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Sam,
Thank you for taking the time to leave us a review. We really appreciate it. Catch up soon.

Rated 5 out of 5 stars

Good service from Excel.

Good service from Excel.
Lawrence contacted me in good time to discuss my upcoming mortgage renewal.
Great job Lawrence.

May 21, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi David,
Thanks very much for leaving such a great review. We are delighted to be able to help you.

Rated 5 out of 5 stars

Excellence in mortgage advice

We have been using Laurence and Excel Mortgages for many years. Laurence always has our best interest at heart and strives to deliver, which he has everytime. I would not hesitate in recommending and have recommended many times.

September 21, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Good morning Gareth,
Thank you very much for your kind words. It's my pleasure to help you. Thank you very much for your continued business and support. Looking forward to the next time.

Rated 5 out of 5 stars

Me and my wife always use Laurence and…

Me and my wife always use Laurence and his team. Laurence is always very professional and one quality he does have is integrity which is very valued and rare nowadays. I would recommend himself and his team to anybody in a heartbeat. Thank you guys keep up the outstanding work.

September 21, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Good morning Marcus,
Thanks very much for going to the effort of leaving a review for us. We are really grateful and appreciate your continued support. Looking forward to seeing you next time you need my help... or sooner!!!

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Rated 5 out of 5 stars

We can’t praise Excel enough!

As first-time buyers, we knew very little about the house-buying process, which made it feel a little daunting.

However, we had an absolutely amazing experience with Laurence and Hayley at Excel. From preparing our finances before the application right through to completion, they guided us through every step of the process.

Our lack of knowledge was never treated as a negative, and they were always on hand to answer any questions. They kept us updated throughout the whole process and made sure it was never a headache.

We really can’t praise or thank them enough for making what could have been a stressful experience so straightforward.

September 11, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Jamie,
Thank you very much for leaving such a wonderful review. It was our pleasure to help you buy your first home. We wish you years of amazing, happy memories. Looking forward to helping you again when you need us.

Rated 5 out of 5 stars

Mortgage renewal…

We needed a new buy to let mortgage and Laurence couldn’t have been more helpful. He sent a list of the documents required and kept us updated every step of the way and secured us a mortgage at a very competitive rate.
We will certainly use his service again in the future

June 10, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Tracy
Thank you for taking the time to leave us a review. We really appreciate your continued loyalty and support. It was a pleasure working with you, and we look forward to helping you again when you need us.

Rated 5 out of 5 stars

Reliable, proactive mortgage advice over several years

I’ve used Laurence at Excel Mortgages several times now, from buying my home in 2019 through to subsequent mortgage product transfers. He has always been friendly, patient, clear and easy to deal with.

What I appreciate most is that he doesn’t just arrange a deal and disappear. He keeps track of renewal dates, follows things through and has proactively picked up rate reductions after my applications were submitted, then amended everything so I received the better available deal. He has also been quick to answer questions, clearly explained what I needed to do and why, and even helped follow up on an issue with my solicitor during the original purchase.

My latest NatWest product transfer completed smoothly, with Laurence keeping me updated throughout. He is a genuinely helpful and reliable mortgage adviser who I’d happily recommend.

June 1, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Ryan,
Thanks for taking the time to leave such a great review. Its a pleasure helping you and I look forward to working with you again when you need me.

Rated 5 out of 5 stars

Outstanding service for first-time buyers!

My partner and I recently used Excel Mortgages to secure our first home, and we couldn't be happier with the service. As first-time buyers, the whole process felt incredibly daunting, and we had a lot of questions.
​A special thanks to Laurence, who was absolutely fantastic! He was incredibly patient, knowledgeable, and always took the time to explain everything clearly, no matter how many questions we threw at him. He really took the stress out of the entire experience.

June 5, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Abbie,
Thank you very much for taking the time to leave such a wonderful review. It was a pleasure helping you and I look forward to catching up with you soon.

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Rated 5 out of 5 stars

Excellent service

The standard of service and personal care that Excel Mortgages provide is next level. Laurence took the time to explain everything in great detail and was patient and supportive throughout. The advice he provided was excellent and I felt heard and understood. I would highly recommend this company and have no doubt Laurence and his team will continue to help many clients navigate financial and sometimes difficult journeys with ease, patience and understanding. Thank you Excel for all your help and a truly gold star service.

June 12, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Mary,
Thanks very much for leaving us such a lovely review. It's very much appreciated. We look forward to helping you next time you need our services.

Rated 5 out of 5 stars

Our First Home

Lawrence & Hayley helped myself and my wife buy our first home last year. We're both autistic and very anxious about buying our first home. The help and guidance the Excel Mortgages provided made our experience as pleasant as possible with making such a momentus decision. We wouldn't have our lovely home if it wasn't for them.

June 24, 2025
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Jack,
Thanks for leaving such a lovely review for us. It was our pleasure to help you get your first home. I am really looking forward to catching up with you when its time to review your mortgage options.

Rated 5 out of 5 stars

Five stars does not feel enough!

Five stars does not feel as though it is enough of a high rating, given how excellent the service from Laurence and the Excel team is. Myself and my husband used this company last year to begin the search for our first home and as vulnerable people, we were terrified about the process. The excel team looked after us flawlessly and we always felt part of their little family when we attended a meeting, answered an email, or had general communication. They are wonderful people and strive to provide a high class service for their clientele. Laurence has now become a firm friend having helped us so effortlessly and we recommend his wonderful company to all and sundry.

June 24, 2025
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Hollie,
What a lovely review! Thank you so much for taking the time and effort to leave such kind words. I'm really grateful. I am really looking forward to catching up in the future and seeing how life is treating you. Many thanks again.

Rated 5 out of 5 stars

Excellent service

Have been using Laurence and the team for years and they consistently find the best deal for my needs. They are friendly, highly knowledgeable and always put your interests at heart. I would highly recommend to anyone.

January 15, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Chris, thank you very much for taking the time to leave us a review. It is very much appreciated as is your continued business. We look forward to helping you again when you need us.

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Rated 5 out of 5 stars

Excellent company to work with.

I have used Excel Mortgages services for over a decade and I cannot fault them. They are a highly professional service, friendly and knowledgeable. I have recommended them to friends and family alike who have also received the same excellent service. I cannot recommend them highly enough.

April 30, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Thank you for your continued support and taking the time to leave us a review. Its really appreciated. We love working with you and look forward to the next time.

Rated 5 out of 5 stars

Excellent service with no stress

I’ve used Excel Mortgages twice now, always an easy process, no fuss. Very knowledgable and informative. Highly recommended.

March 1, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Thank you Fay, for your continued support and taking the time to leave us a review. Its really appreciated. We aim to please! Looking forward to the next time.

Rated 5 out of 5 stars

Over a decade of excellent services

I’ve used Laurence and Excel for over a decade now, the latest mortgage arrangement just a month a go. He’s arranged a good few mortgages for me over the years and he’s always provided excellent advice and arranged best of market rates and taking the hassle out of getting a mortgage.
I’ve recommended Laurence and his team to multiple friends who he’s gone on to give impartial advice too and arranged their mortgages.
There’s not many companies I would actively recommend but Excel is definitely one of them.

May 8, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Jonathan, Thank you very much for taking the time to write such a great review. We really appreciate it. As always, it's great to be able to help you with your mortgage needs.

Rated 5 out of 5 stars

Honest Advice

Laurence always gives honest advice and we have used Excel mortgages for the last 8 years for new mortgages and remortgages. Communication and updates from Excell have been very helpful and made the whole process really simple and stress free.

April 20, 2026
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Sarah,
Many thanks for taking the time to leave a review for us. It really is appreciated. Its my pleasure helping you with your mortgage. Thank you for your continued loyalty.

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Rated 5 out of 5 stars

Highly recommend

Laurence looked after us from start to finish and went above and beyond! Couldn’t have asked for a better experience as a first time buyer. Laurence took the time to make sure we understood the whole process so we could make informed decisions throughout, by the end of the process we actually understood how a mortgage works! So I would highly recommend Excel Mortgages!

May 21, 2025
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Emily,
Thank you for taking the time to leave such a wonderful review. It was an absolute pleasure to help you both. Looking forward to helping you again when you need us.

Rated 5 out of 5 stars

Highly Recommend

I cannot recommend Excel Mortgages enough! Laurence and his team provide top notch service. They guided us through every step of our application and went above and beyond to ensure we understood what we were being provided. As a first time buyer this was exactly what I needed and cannot be more grateful! Thank you excel mortgages

December 1, 2025
Unprompted review
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Reply from Excel Mortgages UK Limited

Hi Nic,
Thank you very much for taking the time to leave us such a great review. We really appreciate it. Looking forward to helping you next time you need us.

Rated 1 out of 5 stars

Third class service

Third class service. Complete waste of money.
I have taken their suggestion and now i have lost my money. Total BS

May 3, 2024
Unprompted review
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Reply from Excel Mortgages UK Limited

We do not believe this review relates to our business.

At the time this review was posted, this Trustpilot profile contained incorrect information that did not represent our company. We are a UK-based business and do not provide services outside the United Kingdom.

We have no record of any interaction with this reviewer, and the comments do not correspond to any services we provide.

We have raised this with Trustpilot and requested verification, but no evidence has been provided linking this review to our business.

If the reviewer believes this relates to us, we would welcome them to contact us directly so we can investigate.

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