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Explorandes Reviews 

57
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the exceptional guides and local support staff for their extensive cultural knowledge, remarkable kindness, and consistent professionalism throughout the entire journey. Customers strongly highlight the completely seamless organization, delicious meals, and carefully planned itineraries that consistently ensure exceptionally safe and comfortable outdoor adventures. Though some customers experienced difficult weather conditions during their treks, they noted that the dedicated team provided extraordinary support and ensured a successful journey. People also enthusiastically emphasize that the highly personalized attention and meticulous daily planning made these excursions truly unforgettable and definitely worth recommending to others.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently highlighting that guides, porters, and cooks are... See more

Service

Users describe positive interactions with service, highlighting the exceptional care provided by guides,... See more

Location

Customers had positive experiences with location, expressing deep appreciation for the breathtaking... See more

User experience

Consumers find user experience to be positive, highlighting fantastic service, knowledgeable guides, and... See more

Holidays

Reviewers highlight positive aspects of holidays, noting that their entire trip was absolutely perfect and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for arranging our wonderful trip to Peru. Every part of the journey was exceptionally well organised, and we felt so well looked after from the start to the end. Our trip to Mac... See more

Rated 5 out of 5 stars

We had a wonderful experience during our visit to Machu Picchu. We hired Explorandes, and they provided excellent service from start to finish. German accompanied us throughout our itinerary, and he m... See more

Rated 5 out of 5 stars

We found ourselves with two days to fill in Lima and decided to book some local tours. We were referred to Explorandes and worked with Maria to book a day of local wildlife touring and a day touri... See more

Rated 5 out of 5 stars

ExplorAndes is the "OG" of Inca Trail hike outfitters, and our experience with them was wonderful. We did the 5-day program; this itinerary avoids all the other hikers on the Trail. We felt like we... See more


Company details

  1. Travel Agency

Written by the company

Explorandes is the pioneer adventure travel company in Peru, offering immersive experiences since 1975. Our local expertise, tailor-made itineraries, commitment to sustainability, and exceptional service make us the perfect partner for outbound tour operators.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

12 days Huayhuash circuit

We did the Huayhuash circuit, 12 days.
We dont have words enough to say how amazing it was.
We knew it would be an amazing experience, but it was way more incredible that we expected.
The guide, Edwin and the cooker Merlin were amazing.
I felt safe with Edwin, for all the knowledge he has. He taught us so many interesting things, he had so much patience with us and no hurry at all. I couldnt thank him enough for everything.
Merlin was amazing!! He surprised us every day with his ART of cooking. His smile and kindness was incredible.
The donkey driver’s were also a great part of the team. Jaime and Rosalino were always smiling and helpful all the time.

Congratulations for the initiative with the enviroment. The team were always separating the trash.

Well, we couldnt have a better team.
Thank you all for everything. It was a lifetime experience. We’ll remember for ever.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

2 weeks traveling in Peru

We started our 2 week Explorandes tour in Arequipa then to Cuzco (Machu Pichu) and ended in LIma. All of our accomodations and tours were great and we had no issues with any of the hotels. Our guides Sarita in Cuzco and Leo in Arequipa were exceptional. We had breakfast and lunches in several of the days and the food was fantastic.
Based on how organized and punctual everyone was we highly recommend using Explorandes. Maria Paula Castro designed our tour and added some custom side trips we required. She was great to work withj.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Our guide Miguel was superb ran a great…

Our guide Miguel was superb ran a great trip despite the weather. Attentive to group and the pace he set. Despite terrible weather and a bad cough he got me through

Weather turned perfect for last 2 days

Thanks Miguel and porters ( head Americano and Estaban chef plus team) and explorandes !

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Our entire trip was absolutely perfect. The travel guides and drivers took great care of us. Sarita was outstanding in Cuzco, sacred valley and Machu Picchu. Made the trip very memorable.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

5 day classic Inca trail

We did the 5 day classic Inca trail. The whole experience was fantastic. The weather and terrain were challenging at times but we always felt we were in good hands. The scenery was amazing of course. The unique Exploreandes route meant most of the trip we were not in contact with other groups. The food exceeded all our expectations especially given the time available and mobile facilities. However it was the staff who really made it. The porters were so hard working and friendly and we couldn’t have asked from a better guide than Miguel who was knowledgeable, informative, encouraging at the right times and fun to be with. 5 star

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Our guide -Neptali -was fantastic and…

Our guide -Neptali -was fantastic and made the trip exceptional. Experiencing the Andes mountains with the people who live and work there -the muleteers, was an unexpected treasure. The service and pampering was beyond expectations. I would highly recommend using Explorandes to anyone traveling to Peru!

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing trip and phenomenal service!

Great trip! Exceeded all expectations! Food was excellent, muleteers were amazing, guide was excellent! We had some tough weather both rain and snow and they treated us like royalty. I would highly recommend them!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

The 5 day Salkantay/Hidden Valley trek

We did the 5 day Salkantay/Hidden Valley trek ending with our 4th night in Aguascalientes (Macchu Picchu village) and touring Macchu Picchu on the final day. The trek was amazing-
2 high mountain passes over 15,000 feet with over 10 miles of hiking each day. The muleteers and camping support was amazing. We had the best food and service throughout the entire trip. It was truly the most amazing Andean trekking experience we could have imagined. Our guide, Nep, was so knowledgeable and competent. We recommend the trip to anyone in good physical hiking shape who is looking to take the less beaten path to Macchu Picchu. Gracia Nep y gracias Explorandes!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Our Inca Trail trek with Explorandes…

Our Inca Trail trek with Explorandes was an amazing experience, in every respect. We can’t thank them enough - and would hugely recommend to anyone wanting to get the most of the once in a lifetime opportunity. Maria Paula was always so quick and comprehensive in responding to any of our queries in advance of travelling, and the trek itself was expertly led by our wonderful guide, Nep. He made our small group feel like a close family, with his warmth and great sense of humour, and his enthusiasm and extensive knowledge shone throughout - providing us with so much insight and interesting facts all the way along the trail, and at Machu Picchu itself - as well as expertly leading the whole team of chefs and porters. The food was outstanding - including fresh baked bread at 4,000m! - and the choice of campsites / timing meant we had the trail pretty much to ourselves all the way to the Sungate. Outstanding!!! Neil and Amanda (July’26)

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience

We went on the 4-night Inca Trail tour with Explorandes and cannot say enough good things about our experience. Our tour guide, Harry, was fantastic - a wealth of knowledge, safety-conscious, plus fun to be around! In addition, the itinerary from Explorandes was perfect. Most other tours do 3 nights, but the 4 night tour (which includes one night in Aguas Calientes) allows for much more manageable pacing. It also gave us time to rest in a hotel before our next day’s tour of Machu Picchu and train ride back, allowing us to really enjoy the experience. It also balanced out the more difficult days compared to what we saw of other tours. I could not recommend Explorandes enough. They are exceptional.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for Peru and Inca Trail

We were absolutely delighted with the help we got from Maria Paula Castro and Explorandes for our trip to Peru to hike the Inca Trail and visit Colca Canyon. The arrangements for the Inca Trail (a private guided trip for five days for seven of us) were perfect. Our questions were answered completely and Maria was flexible and accommodating. We were then able to arrange trips from Cusco and around Arequipa and the Colca Canyon.

The Inca trail guide Wilfredo was highly capable and knowledgable. The porters and chefs were excellent. The food and facilities were amazing. A hugely enjoyable experience.

We were recommended great hotels and activities for different locations before and after the trail. The Casitas hotel in the Colca Canyon was perfect. The guide in that part of the trip was knowledgeable although less compelling and seemed to want to talk nonstop, but that wasn’t a real concern.

Hotel and airport transfers were reliable.

Overall, we would highly recommend Explorandes.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing
The inca trail hike was more than I imagined
Neptali and the porters and cooks made our journey better than I could of dreamed
The food was 5 stars out of 5
The porters made the journey possible
Neptali guided and explained the entire journey

Highly recommend

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Neptune and his team was so amazing

Neptune and his team was so amazing. We couldn’t do the Inca trail without the porters or himself. His knowledge on Inca civilisation was also another bonus as we encountered archaeological ruins the whole trip and he clearly explained what those ruins were used for and the history of Inca religions and beliefs. Thank you and see you next time. Jack

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

High level service and outstanding experience!

I had the great privilege to book the 12 days trek Explorandes offers in the Huayhuash Cordillera and let me tell you, it was an OUTSTANDING experience!!
Everything, from the transportation, the staff, the guide, the food, the safety, the equipments, everything was just on point.
I really appreciated how kind, professional and knowledgeable Edwin, our guide was. I feel like we managed to enjoy the trek in a very different way than other tours by not having to rush between camp in order to get there for lunch. The fact that we had our cook Merlin with us allowed us to really take our time to enjoy the scenery and to still get to camp on site to rest before dinner.
Talking about the food, I really have to stay that it was just INCREDIBLE!!! Not only Merlin was such a nice and kind person, but he prepared us plates of food that were just unreal considering the little kitchen tent we were travelling with. The quality was superior and the quantities very generous. Hands down to him but also to Jaime and Rosalino, our donkey drivers who worked so hard to set up and pack the camp everyday with always such good energy and enthusiasm.
Everything was so well thought of, where the camp would be set up, the timings of everything, the respect of dealing with the trash, the little details and attentions…
Explorandes offers a high level service and you get what you paid for. Your experience will be unique and it'll allow you to experience the beauty of this place feeling safe and well taken care of.
I can only recommend Explorandes and I know I'll book with them again in the future.
Go ahead, you won't be disappointed !!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't be better

The whole organisation, the transportation, chosen hotels, food was exzellent! Every single person, no matter if guide, office, porters, donkey drivers, cooks,.... was friendly, helpful and informed and professional

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

The outstanding "OG" of Inca Trail outfitters!

ExplorAndes is the "OG" of Inca Trail hike outfitters, and our experience with them was wonderful. We did the 5-day program; this itinerary avoids all the other hikers on the Trail. We felt like we had the Andes Mountains to ourselves! Our guide German knew every rock, story, and secret on the Trail-- so much fun. The food was excellent, every transfer was smooth, and the overall experience was superb. Yes, I believe we paid more vs. other outfitters, but it was WAY worth it.

June 10, 2026
Unprompted review

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