F1 Authentics Reviews 

139
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the rare memorabilia, noting that items arrive securely packaged and match their expectations perfectly. Buyers also appreciate the fast shipping services, reliable tracking information, and the helpful support team assisting with special purchases. Some reviewers were not happy with order discrepancies, missing items, and unexpected additional fees encountered during international shipping. A few customers also experienced delivery delays and persistent difficulties when trying to resolve communication issues regarding their orders. Others expressed serious concerns about auction transparency and challenges obtaining proper verification documents for specific items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent craftsmanship,... See more

Order

Reviewers mention mixed experiences regarding their orders, as many customers are pleased with fast shipping,... See more

Customer service

Users describe positive interactions with customer service, praising responsive support agents who... See more

Quality

Consumers find quality to be positive, highlighting excellent craftsmanship, intricate details, and secure... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The pieces shown online always fill the area where the authentic piece of memorabilia is stored. I have ordered multiple times and none of them fill the area. In fact, there is always at least a third... See more

Company replied

Rated 5 out of 5 stars

I have used F1 Authentics a number of times, and the latest was for a personalised Chequered Flag square from the 2026 Dutch GP. I ordered it as a 21st birthday present for my youngest daughter and fr... See more

Company replied

Rated 5 out of 5 stars

We had ordered the British F1 GP flag trophy. Photos don’t do it any justice. This is of excellent quality and it arrived earlier than expected. Courier was DHL and the tracking was on point right to... See more

Company replied

Rated 5 out of 5 stars

Such great quality. I have purchased a number of collectables. Many upcycled items, such as a Mercedes Lewis Hamilton converted championship wheel, upcycled side table. I've loved every purchase. I al... See more

Company replied


Company details

  1. Sports Memorabilia Store

Written by the company

Browse F1® Authentics for exciting memorabilia straight from the racetrack, signed by your favourite drivers. Shop exclusive helmets, racesuits & more!.


Contact info

3.8

Great

TrustScore 4 out of 5

139 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.8

All reviews

(139)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Cool gift

Gift chosen from vast choice, although delivery took a little longer than expected.
Gift arrived well package and with certificate of authenticity. Receiptant was absolutely overjoyed with gift, snd was so special as it was from first Madrid GP.
Thank you so much for delivering such a quality item

September 13, 2026
Unprompted review
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Reply from F1 Authentics

Thank you for taking the time to leave a review, Chris!

We're delighted to hear that you found the perfect gift from our collection and that the recipient was pleased with it. We apologise that delivery took a little longer than expected, but we're pleased it arrived safely.

Thank you again. We really appreciate your support!

Many thanks,
Ellie, Customer Service at F1 Authentics

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Rated 5 out of 5 stars

Smooth purchase and great service from F1 Authentics

Just received my Kimi Antonelli 2026 Mercedes AMG Petronas Replica Race Suit from F1 Authentics and I gotta say I’m blown away by it. It looks great and true to the actual race suit with a lot of intricate details. Awesome piece of F1 memorabilia especially since Kimi is on the brink of the championship.

I was also mightily impressed with F1 Authentics. The race suit was nicely packed in a soft drawstring bag and placed in an F1 Authentics branded box along with the original OMP suit bag. Shipping was super fast, I got my race suit in just a few days via DHL, and F1 Authentics also sent me update emails all the way through to the point I received my item. And a shout out to Louise from Customer Services who was very friendly, responsive and helpful. All in all, a very positive experience purchasing from F1 Authentics. Thank you!

October 27, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for taking the time to leave a review, Nick!

We're very pleased to hear how happy you are with your Kimi Antonelli race suit and the quality, presentation and delivery all met your expectations.

It's also great to read you had such a positive experience with our team. Thank you for choosing F1 Authentics - enjoy!

Thank you again.

Ellie, Customer Service at F1 Authentics

Rated 5 out of 5 stars

2026 Dutch GP - Personalised Chequered Flag

I have used F1 Authentics a number of times, and the latest was for a personalised Chequered Flag square from the 2026 Dutch GP. I ordered it as a 21st birthday present for my youngest daughter and from a GP we were both lucky enough to go to, though I didn't tell her I had purchased it, so a nice surprise when it arrived last week. She is really delighted with it and it is now proudly on show with her F1 memorabilia.

August 23, 2026
Unprompted review
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Reply from F1 Authentics

Thank you very much for taking the time to share your review, Lindsay! We are happy to hear your daughter loved her Personalised Chequered Flag from the Dutch GP.

Many thanks,
Ellie, Customer Services at F1 Authentics

Rated 5 out of 5 stars

Received it good was well packaged

Received it good was well packaged

October 5, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for taking the time to share your feedback! We really appreciate it.

Many thanks,
Ellie, Customer Services at F1 Authentics

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic experience with F1 Authentics

Really happy with my experience ordering from F1 Authentics. I purchased a genuine McLaren F1 brake pad and the whole experience was brilliant from start to finish.

The item arrived well packaged, exactly as described and with its certificate of authenticity. You can really see the quality and care that goes into the memorabilia they offer, and having a genuine piece of an F1 car in my collection is pretty special! 🤩🏎️

I also really appreciated the communication and customer service following my order. Everything felt professional and trustworthy throughout.

I’ll definitely be keeping an eye on F1 Authentics for future additions to my collection — although my bank account might not thank me! 😂

Highly recommended for any F1 fan or memorabilia collector. 🏁

September 18, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for taking the time to share your feedback! We are very happy to hear of the experience you had with us, and look forward to serving you again in the future.

Many thanks,
Ellie, Customer Service at F1 Authentics

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Rated 5 out of 5 stars

Excellent rare products

Excellent rare products. Exactly as description. Safe and efficient posting.

September 16, 2026
Unprompted review
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Reply from F1 Authentics

Really appreciate you sharing your feedback on recent purchases Paul, great to hear you are pleased with the experience from ordering to delivery of your new F1 memorabilia!

Many thanks for your review.

Louise, Customer Services at F1 Authentics

Rated 5 out of 5 stars

Positive F1 Authentics experience.

My experience with F1 Authentics has been very positive. I have 2 of their Checkered flag products, a framed version and their acrylic version. Their customer service has been very responsive at all phases of the process. They let me know in detail when the merchandise would be dispatched after the race and DHL provided highly detailed tracking info. When questioned, the always responded within 24 hours. Having a double-sided flag can cause seen or unseen photography issues, but the finished product is displayed with excellent craftsmanship and is a treasure to proudly display! They have an incredible amount of race used and team items. I look forward to adding more of their authentic inventory to my personal collection!

August 26, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for your review! We’re so happy to hear you’re so pleased with both of your Checkered Flag products and that our customer service and communication made the experience a positive one. We hope you enjoy adding more pieces to your collection!

Many thanks,
Ellie, Customer Services at F1 Authentics

Rated 5 out of 5 stars

Well worth the money!

Well worth the money!
Fast shipping after the event. (bought parts of checkered flag)

July 26, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for your review. We're very happy you love your own the chequered flag product and that it arrived in good time.

Many thanks,
Ellie, Customer Service at F1 Authentics

Rated 1 out of 5 stars

Avoid this fraudulent company at all…

Avoid this fraudulent company at all costs.

Having bid on multiple items on a recent auction, the auction ended before it was due to, supposedly due to a technical issue. After a couple of days, I was called by an employee from F1 Authentics/Memento and offered certain items from the auction at drastically inflated prices.

It was agreed that I could purchase some of the items at the highest bid at the time the auction ended however 2 of the items never arrived and after contacting F1 authentics, I was told that there was a mix up and these items had now been sold to someone else. One of the items arrived and was nothing like the item that I paid for.

All in all, they have been an absolute pain to deal with and in my opinion, are committing fraudulent auction practices.

How an earth they have gained a licence with F1 is absolutely beyond me.

August 22, 2026
Unprompted review
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Reply from F1 Authentics

Hi Joshua,

We are so sorry you have been disappointed with your recent experience and as discussed directly with you, we are working to resolve the outstanding issues.

We appreciate how frustrating this situation has been. We want to re-assure you that we are a well-established business and take great pride in the authenticity of our products and the service we provide.

On this occasion, we have experienced some issues with stock availability and fulfilment, which we recognise has fallen short of the experience we aim to provide. We are working hard to resolve the remaining matters with you and have also identified improvements we need to make to our processes going forward.

Thank you for your feedback and we hope we can bring the outstanding issues to a positive conclusion.

Many thanks,
Louise, F1 Authentics Customer Service

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Rated 1 out of 5 stars

Own a piece of the the Checkered Flag - disappointing experience

I think the overall concept is brilliant and I really liked the idea behind the experience, but unfortunately I have been left really disappointed with both the final product and the customer service.

One of the main reasons for purchasing this was the opportunity to see the flag being used at the Grand Prix and then receive the section containing our personalised square. However, the final photograph provided does not actually show the side of the flag where our square is located. I have since been told that there is no guarantee that the supplied photography will show your individual section of the flag.

For the amount F1 Authentics charges for this experience, I really do not think that is good enough. I imagine most customers purchasing something like this would want to see photographic evidence of their square actually being on the flag, particularly when this is such a significant part of what makes the item special and authentic.

I have spent a lot of time trying to find footage and photographs myself because I genuinely wanted to be proven wrong and be able to clearly see that our square was there. Unfortunately, I still have not been able to find a clear image of the relevant side of the flag.

I have also tried repeatedly to get further clarification from the customer service team, but I do not feel I am getting anywhere. Considering the cost of the experience and the reputation associated with Formula 1, I expected a much higher standard of quality, transparency and customer service.

At this point, I genuinely do not feel confident that what I ordered was definitely on the flag used at the Grand Prix. I was hoping F1 Authentics would be able to provide the evidence to reassure me, but so far they have been unable to do so.

It is such a shame because the idea itself is fantastic, but for an experience at this price point, customers should not be left questioning whether their personalised section was actually there.

August 17, 2026
Unprompted review
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Reply from F1 Authentics

We are so sorry that you have been left feeling disappointed with your experience Chloe and we really appreciate you taking the time to share your feedback.

We completely understand your frustration. We appreciate that having your personalised square included on the flag used at the race is what makes this purchase so special, and that you would therefore want to see your individual square in the photograph.

We would like to reassure you that your personalised square was included on the flag produced for the race. However, as explained on the product page at the time of purchase, we cannot guarantee that every square will be visible in the final photograph. As the flag is double-sided and is being waved, some sections may not be visible from the angles captured.

We are so sorry that the final product and our customer service have not provided the reassurance you were hoping for. Your feedback is important to us and we will take your comments on board on this.

Many thanks,
Louise, F1 Authentics Customer Service

Rated 5 out of 5 stars

Incredible customer support

Louise in customer support was incredibly helpful in getting an order placed for a very meaningful gift. I was extremely pleased with her positive attitude, kindness, and genuine willingness to help. The level of care and support she showed was greatly appreciated

Thanks Louise!

August 14, 2026
Unprompted review
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Reply from F1 Authentics

Thank you very much for your positive feedback, Edgar! We are pleased to hear you had a really positive experience with our customer service team.

Many thanks,
Ellie, Customer Service at F1 Authentics

Rated 5 out of 5 stars

Perfect for those hard to shop for

Having a father impossible to shop for like many others, I find this to be the perfect website with the niche products he loves. In addition to their A+ support team ordering internationally Elle answered any and all questions I had to make his birthday another special one!

August 12, 2026
Unprompted review
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Reply from F1 Authentics

Thank you very much for taking the time to leave us a review. We are very happy to hear you were able to find all you wanted and that you received an excellent service.

Many thanks,
Louise, Customer Service at F1 Authentics

Rated 5 out of 5 stars

Great service

Great service. I have ordered several times from here for items for my sons which have always been beautifully packaged.
A framed photo arrived with a small chip out of the frame and the service was second to none, returned and repaired at no cost to myself with excellent communication along the way.
Really excellent company with fabulously unusual gifts for the F1 fan.

August 11, 2026
Unprompted review
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Reply from F1 Authentics

Thank you very much for taking the time to leave us a review! We are so happy to hear you love the unique memorabilia we offer and that you received excellent service.

Many thanks,
Ellie, Customer Service at F1 Authentics

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Rated 5 out of 5 stars

Amazing service and quality

We had ordered the British F1 GP flag trophy. Photos don’t do it any justice. This is of excellent quality and it arrived earlier than expected. Courier was DHL and the tracking was on point right to our door.
We did have an issue, but the customer services dealt with this really quickly and efficiently.

July 3, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for your feedback. We are very happy to hear you are pleased with your product, the delivery service and customer experience.

Many thanks,
Ellie, Customer Services at F1 Authentics

Rated 5 out of 5 stars

First dealings with F1 authentics

This is my first dealings with F1 authentics and I am very pleased with my purchases (Break disc lamp & Sprint Flag). Both arrived in good time and the pieces are fantastic. Better than I could have imagined, really. The customer service was great too, I asked for some information regarding the Sprint flag and they managed to source some photos which added to the history of the item.

August 4, 2026
Unprompted review
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Reply from F1 Authentics

Thank you so much for taking the time to share your positive feedback. We are very happy to hear you are pleased with your purchases, and that you have had a positive experience with our customer service team.

Many thanks, Louise at F1 Authentics

Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS. Some of the online reviews make interesting reading and I've also been on the receiving end of it. I won an item in their auction for quite a bit lower than usual items on their website. I then get an email to say the reserve wasn't met even though it specifically said reserve met. I sent them a screenshot to show I have won the item but they then came back to say they have now sold the item on their shop. Absolut con-artists. Their comment is laughable saying they are trying to find a resolution. Their resolution is to offer me a different item which is not what I was bidding on. Again avoid these con-artists.

July 31, 2026
Unprompted review
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Reply from F1 Authentics

Thanks for sharing your feedback Mr Keating. We're very sorry to hear about your recent experience. As we are already in contact with you directly, we remain committed to working through this with you and finding a resolution.

Many thanks,
Louise at F1 Authentics

Rated 5 out of 5 stars

Ordered a helmet box for a full sized…

Ordered a helmet box for a full sized F1 helmet, and I am happy thank you. Very speedy delivery, arrived next day!

June 17, 2026
Unprompted review
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Reply from F1 Authentics

Thank you very much for taking the time to share your feedback. We are delighted that you are happy with your order!

Thank you.
Ellie - Senior Customer Service Executive at F1 Authentics

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Rated 5 out of 5 stars

Such great quality

Such great quality. I have purchased a number of collectables. Many upcycled items, such as a Mercedes Lewis Hamilton converted championship wheel, upcycled side table. I've loved every purchase. I also they are very good investments

March 6, 2026
Unprompted review
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Reply from F1 Authentics

Thanks so much for taking the time to leave feedback on your recent purchase Julian - so great to hear you are pleased with your latest Lewis Hamilton piece!

Many thanks, Louise at F1 Authentics

Rated 5 out of 5 stars

F1 Authentics, Great customer service.

I’ve purchased several items from F1 Authentics over the past 12 months and every item has been unique and a real talking point when people see them.
My latest purchase was a McLaren race-used wheel nut in a display case. Unfortunately the case was damaged during transit, but after contacting them and sending a few photos, their team responded immediately and arranged a courier to collect it.
They remounted the wheel nut in a brand new display case and sent it back to me at no extra cost. No hassle, no arguments, just quick and efficient customer service.
A great company to deal with and I would definitely recommend them.

March 9, 2026
Unprompted review
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Reply from F1 Authentics

Hi James,

Thank you so much for your review. We really appreciate your feedback and are delighted to hear you have been happy with our service, despite experiencing an issue.

Best wishes, Ellie at F1 Authentics

Rated 5 out of 5 stars

F1 Authentics never disappoints

F1 Authentics never disappoints. Awesome merchandise with prompt shipping.

February 21, 2026
Unprompted review
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Reply from F1 Authentics

Great to hear how you find purchasing with us Maurice, thanks for sharing your feedback.

Many thanks, Louise at F1 Authentics

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