Faceregeneration Reviews 

7
•
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

7 reviews

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2.7

All reviews

(7)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

I would strongly encourage anyone…

I would strongly encourage anyone considering treatment here to do their research into this practitioner’s background, qualifications and previous history, and make sure they are comfortable before booking.

I booked a Sculptra appointment around 25 October for 15 December and paid a £100 deposit. During our text conversations, I was not asked any questions about my age, medical history, suitability for the treatment or whether Sculptra was actually right for me. I was simply booked in and asked to pay the deposit.

The following day, after researching the practitioner's background, I decided I was no longer comfortable proceeding. I texted to cancel and requested my deposit back. I was told that deposits were non-refundable. I then asked to see the cancellation policy and terms and conditions, as these had not been provided to me before payment, but I have received no response.

I gave almost seven weeks' notice of cancellation, yet my refund request has been refused. I am disappointed with the experience and would urge others to do their research and make sure they feel fully informed and confident before committing to treatment.

October 24, 2026
Unprompted review
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Rated 1 out of 5 stars

I just read a review below by Eve…

I just read a review below by Eve Williams being unsure about an experience with this company. If you are considering cosmetic or skincare treatments locally, please be aware of practitioner backgrounds. In February 2024, Laganside Magistrates Court found the owner of Face regeneration, Ruth Ellen Logan guilty of multiple charges under the Human Medicines Regulations 2012. This information is available on the court records. Ruth Ellen Logan was also the subject of a BBC programme in relation to her practice, prior to the court proceedings. Please, please, I emplore all to research practitioners thoroughly, ensuring they're properly registered. Put your own health and safety first before booking any treatments.

August 5, 2026
Unprompted review
Rated 2 out of 5 stars

Unsure about safety…

I agree with the reviewer who said she was unsure about this business. I was initially very excited by the treatments they were offering however a quick Google uncovered past regulatory and court enforcement actions regarding the practitioner's handling of prescription medication in a previous skin clinic. This impacted my confidence in their safety protocols so I decided not to go ahead with any treatments.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Safety notice for Friends and family

Just read a review reference being unsure about an experience with this company.
If you are considering cosmetic or skincare treatments locally, please be aware of practitioner backgrounds. A court ruling from February 2024 at Laganside Magistrates Court found Ruth Ellen Logan guilty of multiple charges under the Human Medicines Regulations 2012. This information is available on Court records. Ruth was the subject of a BBC programme in relation to her practice, prior to the court proceedings. Please research practitioners thoroughly, ensure they are properly registered and put your health and safety first, before booking any treatments.

August 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Very unsure about this business

Very unsure about this business. I have a number of very serious medical issues and when I contacted them via Facebook ad, a message stated they were 'medically' led, but failed to mention a medical specialism or to ask any questions regarding very serious health issues. I was told 'we are booking now. Can I have your phone number?'. I felt pressured, so I checked online reviews. Their response to one unhappy client left me in no doubt this is not a professional set up. If you need medically informed intervention, I wood be very, very careful.

June 24, 2026
Unprompted review

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