I would strongly encourage anyone…
I would strongly encourage anyone considering treatment here to do their research into this practitioner’s background, qualifications and previous history, and make sure they are comfortable before booking.
I booked a Sculptra appointment around 25 October for 15 December and paid a £100 deposit. During our text conversations, I was not asked any questions about my age, medical history, suitability for the treatment or whether Sculptra was actually right for me. I was simply booked in and asked to pay the deposit.
The following day, after researching the practitioner's background, I decided I was no longer comfortable proceeding. I texted to cancel and requested my deposit back. I was told that deposits were non-refundable. I then asked to see the cancellation policy and terms and conditions, as these had not been provided to me before payment, but I have received no response.
I gave almost seven weeks' notice of cancellation, yet my refund request has been refused. I am disappointed with the experience and would urge others to do their research and make sure they feel fully informed and confident before committing to treatment.







