Facesbyakj Reviews 

225
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff, noting that practitioners take their time to explain procedures clearly and ensure everyone feels completely at ease during visits. Consumers highlight the exceptional level of care and personalized attention, with many expressing strong loyalty and excitement to return for future aesthetic treatments. Some reviewers were not happy with the results, mentioning issues with the outcome of their treatments and the need for corrective procedures elsewhere. A few other people also felt that communication was lacking when problems arose, describing frustrating experiences where personal concerns were completely dismissed.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing deep appreciation and satisfaction with the... See more

User experience

Clients share positive opinions on user experience, noting that reviewers are made to feel incredibly... See more

Product

Consumers experience mixed feelings regarding the product, with many expressing immense satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had the rehab lip package at Faces MK and I honestly couldn’t be happier. Georgie is incredible — so knowledgeable, gentle, and genuinely cares about getting the best result for you,... See more

Rated 5 out of 5 stars

I’ve been coming to Faces MK for years and have always had a great experience. The team is consistently professional and genuinely cares about your treatment and results. I’ve had treatments with both... See more

Rated 5 out of 5 stars

I had a great experience at FacesMK today. As always, Georgie provided excellent service, extremely professional, friendly, and really puts you at ease. It was my first time getting Botox, but I felt... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely brilliant experience at Faces MK! From the moment I walked in, I felt welcomed and completely at ease. The team are professional, friendly, and clearly know their stuff. The resu... See more


4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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4.6

All reviews

(225)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a man

As a man, I was initially quite nervous about having work done to my face and worried about how masculine the results would look. However, having Botox and filler has honestly been one of the best decisions I’ve ever made!

Simon and Marie were absolutely fantastic from start to finish. They made me feel incredibly welcome, explained everything perfectly, and put my mind at ease throughout the whole process. At no point did I feel pressured into having anything done that I wasn’t comfortable with, which made the whole experience even better.

I honestly cannot recommend the team at MK Faces highly enough. I’m so, so happy I chose them, and the results have been fantastic! I couldn’t be happier with my experience.

Thank you, Simon and Marie! ⭐⭐⭐⭐⭐

October 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Left me botched and wasted around £350…

Left me botched and wasted around £350 in two sessions of filler to rebuild my previously dissolved lips. I had severe lumps and terrible symmetry. Georgina knew she has messed me up and just avoided saying anything.. Offered me dissolving when I complained rather than my money back, I don’t think these women are extensively qualified or experienced and it’s disgusting they are still using the prestigious AKJ title for bookings when it’s not the same company. Terrible customer service when tried to express my concerns and seem to just be money grabbers. Disgusting, I had been going to faces for years before they changed location and management, avoid at all costs they don’t know what they’re doing and fail to care about the health of clients. They also tactically don’t have anywhere obvious to give reviews. Have since had to go elsewhere to be fixed

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

GEORGIE IS QUITE LITERALLY TEAA🙂‍↔️

What can I say honestly Georgie is AMAZINGGG, when I first met her with all honesty as soon as I saw her face I knew I could trust her with mines😭she is honestly the best and knows exactly what I need. She makes me look so natural making the biggest changes that you won’t even notice which I love. I’ve recommended Georgie to so many people because she quite literally is TEAA🙂‍↔️we have the best conversations whilst ensuring I get the services also. Honestly one of the best nurses and I’d recommend her and promote it more but I don’t want my slots to be booked Everytime I need my top ups!🤭
Anikha x

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

The best experience ever

The best experience ever, I’ve been coming to Faces for over 4 years and wouldn’t go anywhere else. Georgie is amazing, I wouldn’t trust anyone else with my face! Simon is lovely and always welcoming as usual. Highly recommend

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Milton Keynes Faces by AKJ are the most…

Milton Keynes Faces by AKJ are the most professional aesthetic providers around. They genuine provide an excellent service and care about your wellbeing. If you are looking for a natural yet bracing look I would highly recommend them, Georgia and Maria are being so approachable and make you feel at ease. Thank you very much.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely welcoming place to go

Such a lovely welcoming place to go! First time there and now a customer for life!
Georgie was so lovely and put me at ease, explaining everything to me and offering the best advice!
So happy with the results! You won’t regret it!

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Georgina at all costs!

The worst so-called “professional” I’ve ever come across. Georgina Sexton is careless, heavy-handed, and clearly unqualified to do fillers. My face was left bruised, uneven, and lumpy, a complete disaster. When confronted, she was arrogant, dismissive, and took zero responsibility, I felt like she's been avoiding me and the fact that she completely disgraced my face. This woman is dangerous, she think what she's doing is ok, for her it's fun. Do not trust her with your face under any circumstances.
It cost me fortune to dissolve what she over exaggerated and in general, fix my face back to normal look. Your response is both misleading and disappointing.
The reason you have "no record" of me attending your clinic is because the majority of my treatments were carried out at my home, not at your clinic. Payments were made either in cash or by bank transfer, and I am able to provide evidence of those transactions, same as conversations between myself and Georgina arranging visits at my home.
The only occasions I attended your Bedford clinic were arranged directly through messages and not through your booking system, see video attached where she performed threads on me. Therefore, the absence of records within your booking platform does not mean that I was not your client.
Rather than addressing the concerns raised in my review, you have chosen to suggest that I am a jealous ex-colleague and have implied dishonesty without providing any evidence. This is unprofessional and does nothing to address the issues I experienced.
My review reflects my genuine experience as a paying client. Disagreeing with feedback does not automatically make it defamatory. Threatening legal action and references to IP addresses do not change the facts of my experience.
If your records genuinely do not reflect treatments performed privately, payments received outside your booking system, or appointments arranged directly via messages, that raises questions about your own record-keeping rather than the validity of my review.
I stand by the comments I have made and am happy to provide supporting evidence of our transactions and communications, please provide me email where this can be shared!!!

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer at Faces for a long long time

I have been a customer at Faces for many years, initially when Aimee was based in Hyde. I now visit the clinic in Milton Keynes. I simply cannot rate FacesbyAKJ high enough, the whole team are super friendly and welcoming, extremely knowledgeable and are the top of their game. Georgie in Milton Keynes makes you feel like a best friend, always remembers you and your treatments despite the amount of people she may see and time between appointments. She gives valuable and truthful advice and the results of her work are amazing. I simply would not go anythere else. The clinic is so clean and comfortable with a calming, warm atmosphere. You are missing out if you are not using faces for all your aesthetic needs.

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing experience with Nurse Georgie

Amazing experience with Faces Mk as always! I always go to Nurse Georgie, I wouldn’t trust anybody else. She is so thorough and makes you feel so comfortable and at ease every single time, she’s just amazing at what she does!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Results

This is the second time I have choose Milton Keynes for face for treatments. My practitioner was Marie and she was so friendly and welcoming aswell as extremely professional and knowledgeable. She talked me through all of my treatments and gave reassurance. I am very happy with results of my treatments and will definitely be returning and recommending ☺️

March 13, 2026
Unprompted review

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