Factorial Reviews 

We use Factorial across our group to manage HR for several companies and a wide range of locations. Its biggest strength for us is having everything in one place. Employee records, time tracking, absences, documents and processes all sit on a single platform. This has made our work simpler, given us better visibility and cut down a lot of manual back-and-forth between teams.

ONE stands out in particular. What it can do today is impressive. It lets us find information, automate tasks and get answers much faster, and it has become a real productivity tool for our HR team rather than just another feature.

I'd also like to highlight our Key Account Manager, Albert Sales. He is professional, responsive and fully committed to our needs. He understands our business, anticipates what we'll need and always looks for the best solution. Having someone like him on the other side makes a real difference.

I'd recommend Factorial to any company looking for a modern, centralized HR platform with a team that truly supports its customers.

Since we started using Factorial’s ATS, our recruitment process has become much more organized and efficient. We can manage candidates, track their progress through each stage of the selection process, and keep all relevant information in one place. It’s much easier to collaborate with hiring managers, compare profiles, and make informed decisions without having to rely on spreadsheets or endless email threads. Overall, it has helped us save time and create a smoother experience for both our HR team and candidates.

Great experience and service. Alberto has been professional and helped us with different questions and situations.

We’re really happy with Factorial! It’s a very complete and user-friendly employee portal, with quick and efficient support whenever needed. Our account manager is also fantastic: always attentive, helpful and responsive. Highly recommended!

2. Headcount Planning

Factorial has made heacount planning much easier for us with its new module. We now have a clearer overview of our current team structure, planned hires, and future staffing needs, which helps us anticipate changes instead of reacting to them at the last minute. Being able to align headcount with our business goals makes conversations with department managers much more productive. It’s also useful to have the information centralized, as we can review our team needs and make decisions based on a more accurate picture of the company.

3. Expenses

Managing employee expenses used to involve a lot of back-and-forth, collecting receipts, and checking information manually. With Factorial, the process is much more straightforward. Employees can submit their expenses directly, attach receipts, and keep everything organized in one place. For our finance team, this means less time chasing missing documents and reviewing individual requests. The approval process is also much clearer, making it easier to keep track of spending and ensure that everything is properly documented.

Very practical, intuitive and easy to use app for your day to day. Everything is organized and includes many features all in one place. A very good experience

One of the things I value most about Factorial is the ability to run employee surveys and gather feedback in a simple way. The Engagement module allows us to understand how people feel about their work environment, identify areas that need improvement, and get a better sense of team morale. Instead of relying only on informal conversations, we can collect feedback in a more structured way and look for patterns across the organization. It also gives employees a way to share their opinions and feel heard. This has helped us make more informed decisions about employee experience and internal initiatives.

The compensation module has made my day-to-day work with our external accounting firm much easier. Having salary information and compensation details organized in Factorial means I can access the data I need without searching through different files or asking several people for updates. When it’s time to coordinate payroll-related information with our accounting firm, everything is much easier to review and share. It has reduced unnecessary administrative work and helped us avoid confusion when dealing with salary changes or employee information. It’s a practical tool that makes an otherwise time-consuming process much simpler.

As a growing consultancy we were looking for ways to enhance our HR processes and came across Factorial. Using Factorial meant we could automate some areas of our onboarding, sync on recruitment easily and give those within the company a better experience.

Our account manager, Ally, was great really knowledgeable and supportive through onboarding, set up and beyond.

All staff were super polite, helpful and friendly and I couldn't recommend them more.

Factorial is the best 😊😊😊

They are very unprofessional and I know they post fake job postings to attract Linkedin followers, which is unethical.

Factorial has helped us a lot managing our 30-people Host team, located in 15 diferent locations. It is ease to use and you can taylor it to your own needs. We will Explore future functionalities within the app.

Since we started using Factorial, onboarding new team members across our stores has become much more organised. The Trainings module lets us set up one course for each role, with our procedures, food safety rules and a knowledge test. The onboarding workflows automatically send tasks to each store manager when someone joins. Every store now trains the same way, and HR saves a lot of time.

I’ve been using Factorial for several years now with different clients, and it’s been a game-changer for streamlining our HR operations. It makes day-to-day tasks like time tracking and leave management so much easier. The recruitment workflow is super intuitive, and having performance reviews and employee surveys completely digitized in one place saves us a lot of time.
I also want to mention our Account Manager, Victor M., who is always quick to respond and offers goodt advice whenever we need it. Very happy with both the platform and the support!

Since we’re not stuck in an office all day, tracking hours used to be a real pain.
Factorial has been a game changer for us: being able to clock in directly from the mobile app wherever you are makes things so much easier.
If your team works remotely or moves around a lot, it’s a must-have. Does exactly what we needed.

Since using Factorial the flow our our work improved a lot. The recruitment module is very intuitive which makes our day a lot easier regarding selecting CV's and managing the processes.

Bonjour,,

Impossible de vous contacter sans passer par l'admin ce n'est pas normal.

Alors j'expose mon message ici :

Je tente de connecter le serveur MCP officiel Factorial :

https ://mcp.factorialhr.com

avec plusieurs clients MCP standards.

Le problème est reproductible avec :
- OpenAI Codex
- mcp-remote
- MCP Inspector officiel (@modelcontextprotocol/inspector v2.5.0)

La découverte RFC 9728 retourne :

Protected Resource:
https ://mcp.factorialhr. com/

authorization_servers:
https ://mcp.factorialhr .com/

Mais le document RFC 8414 :

https ://mcp.factorialhr .com/.well-known/oauth-authorization-server

retourne :

issuer:
https: //api.factorialhr. com/

Le MCP Inspector refuse donc la connexion avec :

Issuer mismatch in authorization server metadata (RFC 8414 §3.3):
expected "https: //mcp.factorialhr. com/",
received "https: //api.factorialhr. com/"

La Dynamic Client Registration échoue également sur :
https: //mcp.factorialhr. com/oauth/register

Codex retourne :
HTTP 403
invalid_client_metadata
Registration was rejected

Le serveur publie pourtant bien les scopes :
employees
company_locations
shift_management
time_off
time_tracking
etc.

Pouvez-vous vérifier la cohérence entre :
- authorization_servers dans Protected Resource Metadata
- issuer dans Authorization Server Metadata

Il semble que authorization_servers devrait probablement pointer vers
https :// api.factorialhr. com/
si celui-ci est réellement l’issuer OAuth.

Merci.

I really like Factorial’s Expenses module. It’s intuitive, easy to use, and makes expense management much more efficient.

Factorial is a very comprehensive and user-friendly solution for managing people and teams. It brings together many key HR processes in one place, from employee records and performance evaluations to team management, calendars and planning.

We particularly value the visibility and control it provides over payroll, costs and financial management, as well as the ability to centralize employee information and streamline administrative processes. The platform is intuitive, easy to use and helps us save time while keeping all our employee-related information organized and accessible.

Overall, Factorial has become a valuable tool for improving the day-to-day management of our teams and making HR processes more efficient.

Regular and proactive meetings with our account manager; lots of helpful features; the AI tool One has been very useful for pulling employee data and making the most of the platform.