Came recommended by a family friend and with good reason. Very impressive all round. Great assessment of our needs and options (retrofitting brick/ concrete 80s house with AC with ducted upstairs a... See more
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Review summary
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it started with the quote which was speedy, by a person and included a government rebate. after acceptance all was done being get product, install, take old one. since then our job was to use it wh... See more
Company replied
F & R were very professional from start to finish of our A/C unit. The office ladles were friendly and polite. The installation crew were equally fantastic. I am very pleased that I chose Fairc... See more
All the staff were polite, organised and a whole team of people came and installed the air con in a day which was great. We didn’t have to wait long to get a quote and then install was organised as... See more
Company details
- Air Conditioning Contractor
- Commercial Refrigeration
- Commercial Refrigerator Supplier
- Cooling Plant
- HVAC Contractor
- Metal Fabricator
Written by the company
If you are searching for the refrigeration, air conditioning and catering equipment specialists in North East NSW or Brisbane, look no further. Here at Faircloth & Reynolds, we have grown to be one of the largest refrigeration, air conditioning and catering equipment companies on the east coast of Australia. Established in 1984 and currently employing about 200 skilled staff, including 50 apprentices, our diverse abilities include the installation and service of air-conditioning equipment ranging from domestic systems to multi-million dollar mechanical contracts in supermarkets, universities, clubs, and public buildings.
Contact info
12 Hurley Drive, 2450, Coffs Harbour, Australia
- 1300 136 306
- info@fairclothreynolds.com.au
- fairclothreynolds.com.au
4.9
Excellent
384 reviews
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Great service
All the staff were polite, organised and a whole team of people came and installed the air con in a day which was great.
We didn’t have to wait long to get a quote and then install was organised as soon as the parts arrived so everything happened quickly and ran smoothly.
thanks to all the team
August 27, 2026
The whole process was great
The whole process was great, from the quote to the installation.
August 24, 2026
The system looks great and the service…
The system looks great and the service was excellent.
The three men that came to the house to do the installation were polite and friendly.
Thank you
August 19, 2026
Reply from Faircloth & Reynolds
Thank you very much for your positive feedback! I will pass it onto the team :)
The staff were very helpful and the…
The staff were very helpful and the service was excellent. I’m very happy with the price. Overall, a very satisfying and positive experience.
August 18, 2026
Reply from Faircloth & Reynolds
Thank you for your great feedback! We're thrilled you are satisfied with our services. :)
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Completely Satisfied.
All your staff were easy to deal with from quote to acceptance to installation and after (thanks for the help getting the app working).
The a/c unit is meeting all expectations.
Would happily recommend F&C.
August 18, 2026
Reply from Faircloth & Reynolds
Thank you for your feedback! Happy to hear the system is working well as well. :)
The whole process from original quote…
The whole process from original quote to completion of the job was seamless. Office staff ensured we knew the schedule and all workmen arrived on time and finished the job in a professional manner.
August 11, 2026
Reply from Faircloth & Reynolds
Thank you very much for your positive review! I've passed your feedback onto the team. :)
it started with the quote which was…
it started with the quote which was speedy, by a person and included a government rebate.
after acceptance all was done being get product, install, take old one.
since then our job was to use it which we have to our satisfaction.
thanks to all involved.
August 4, 2026
Reply from Faircloth & Reynolds
Thank you so much for your wonderful feedback, Wayne!
We really appreciate you taking the time to share your experience and will be sure to pass your kind words on to everyone involved.
Thank you again for choosing us! 😊
Great workmanship
Found the gentleman who installed my system were very easy to talk with and were very considerated with the way they carried out their work to a high quality of workmanship...very happy
July 28, 2026
Reply from Faircloth & Reynolds
Thank you so much for your wonderful feedback Kym!
We're thrilled to hear that you were happy with the quality of the installation and that our team was friendly, approachable, and considerate throughout the process. We take great pride in delivering high-quality workmanship while ensuring our customers have a positive experience from start to finish.
Thank you again for choosing us, and we hope you enjoy your new system for many years to come!
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Professional quoting and installation.
Morgan did a great job doing the quote very quickly and letting us know what the company would provide with any installation. Energy saver scheme rebate was arranged and the installation was done very professionally.
July 28, 2026
Reply from Faircloth & Reynolds
Thank you so much for taking the time to leave such wonderful feedback.
We're delighted to hear that you had a positive experience with both the quoting and installation process. I'll be sure to pass your kind words on to Morgan and the installation team—they'll really appreciate your recognition of their hard work.
Thank you again for choosing us. We hope you enjoy your new system for many years to come!
Services was great from start to…
Service was great from start to finish. Really happy with the job that the installers did and they were very professional. Thank you!
July 20, 2026
Reply from Faircloth & Reynolds
Thank you so much for your wonderful feedback! We're delighted to hear you had a great experience from start to finish. I'll be sure to pass your kind words on to our installation team—they'll really appreciate it. Thank you for choosing us, and we hope to assist you again in the future!
Wonderful service
Wonderful service. Very professional courteous and polite installers. Careful, punctual and extremely helpful. Second tine I have used this great company. Highly recommend.
July 5, 2026
Reply from Faircloth & Reynolds
Thank you so much for your wonderful feedback, Edwina! We're so pleased to hear you had a great experience with us. We hope your new air conditioner is keeping you and your family warm and comfortable this winter. We truly appreciate you choosing our services again and look forward to helping you in the future!
Professional, friendly and considerate team
The whole team were so friendly, considerate and professional.
July 5, 2026
Reply from Faircloth & Reynolds
Thank you, Mary, for the great feedback!
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Air conditioner replacement
This was a pleasant experience,the staff were friendly and professional.They turned up on time and did a great job replacing our old air conditioner.Could not be happier.
July 1, 2026
Reply from Faircloth & Reynolds
Thank you for the wonderful feedback, Grant! Hope your unit is working a treat.
Reply from Faircloth & Reynolds
Thank you very much for your positive review!
Good Pricing, excellent install team.
Oki so as one of the larger companies I was initially hesitant to contact F&R. However not doing so would have been a mistake on my part. The quote was very well priced, they took no short cuts and the installation team were excellent. When the tradespeople arrive and take a few extra mins to work out the best install for your situation, they explain it to you and adjust to fit your location then you have confidence they doing a terrific job. I was very impressed with every part of this install. I would recommend them no hesitation and they would be first point of contact for future work.
June 18, 2026
Reply from Faircloth & Reynolds
Wow, thank you very much for your incredible review! As a large company which started here in sunny Coffs Harbour over 40yrs ago, we are thrilled that you took a chance on us and used our services. We are proud to support our local community and really appreciate your custom.
Reply from Faircloth & Reynolds
Thank Gloria! Enjoy your system!
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Fast efficient and friendly service…
Fast efficient and friendly service from quote to install
June 9, 2026
Reply from Faircloth & Reynolds
Thank you, David! Hope your parents are enjoying their system!
They responded promptly with my quote &…
They responded promptly with my quote & installation of my new air conditioner. All the staff I spoke with & the workmen were all courteous & professional.
Thank you.
May 4, 2026
Reply from Faircloth & Reynolds
Thank you, Helen, for the wonderful feedback! 😊
We hope you’re enjoying your new A/C unit.
Professional and friendly service every…
Professional and friendly service every time. Thank you so much! We love our new air conditioning unit.
March 18, 2026
Reply from Faircloth & Reynolds
Thank you, Teresa, for the great feedback! 😊
We hope you’re enjoying your new A/C unit and staying nice and comfortable. ❄️
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