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Family Remote Reviews 

2
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TrustScore 3 out of 5

3.1

Electronics Store
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Company details

  1. Electronics Store

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3.1

Average

TrustScore 3 out of 5

2 reviews

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1-star

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3.1

All reviews

(2)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Le sens de la relation client, ça existe ???

À éviter. J'ai acheté une télécommande affichée comme compatible avec mon décodeur TNT SAT, mais inutilisable en l'état ... car ce n'étaitt pas celle que j'avais commandée. Le service client fait le mort depuis 7 semaines et ignore mes 3 e-mails de relance
Cela étant (et très mystérieusement) cette télécommande a commencé à fonctionner, ce matin ... à la vingtième tentative (en suivant, bien sûr, exactement la même procédure).

July 20, 2026
Unprompted review
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Rated 1 out of 5 stars

a fuir

site de vente de télécommandes de remplacement. 1/ la photo de la télécommande que j'ai commandée ne correspond pas à celle que j'ai reçue. 2/ elle est quasiment inutilisable sur mon décodeur CGV.3/mes demandes de retour sont restées sans réponse, alors que les conditions générales de vente précisent bien les modalités.

March 20, 2026
Unprompted review

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