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Fantastic Services Reviews 51,582

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,263 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, efficiency, and positive attitude. Customers consistently highlight the high quality of service and work provided, noting that tasks are completed to a high standard and with great attention to detail. The booking process is often described as easy and smooth, contributing to a positive overall experience for many users. However, some people mentioned issues with customer service, citing experiences where they felt pressured, received rude responses, or faced a lack of accountability and updates regarding bookings. There were also instances where customers reported dissatisfaction with the quality of work, such as unfinished jobs or inadequate cleaning, and felt their specific requests were ignored.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their helpfulness, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, efficiency,... See more

Quality

People report positive experiences with quality, with many customers describing the work as excellent and of... See more

Booking process

Users describe ambiguous interactions with the booking process; many found it easy, smooth, and clear, with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right, Dinko et al were excellent..came in, agreed the approach, bagged the 8 jumbo bags and worked efficiently and finished inside two hours, even blowing the front gardens leaves though the job was... See more

Company replied

Rated 5 out of 5 stars

Gardeners arrived promptly, did a fantastic job pruning and weeding. Left a very overgrown front garden looking amazing. Would defineyely reccommend! Only "moan" I have(nothing to do with the quality... See more

Company replied

Rated 5 out of 5 stars

The guys from SE Gardening arrived promptly, discussed what I needed doing, did the job to a high standard and finished before the time frame so told me I’d receive a refund (which I have) Great s... See more

Company replied

Rated 5 out of 5 stars

The 4 movers we had Angel, Nikolay, Radoslav & Vladimir were all extremely helpful. We were informed an hour before our slot about a fault with a van and that they would have to push back the time a c... See more

Company replied


Company details

  1. Cleaning Service
  2. Gardener
  3. Handyman
  4. Moving Company
  5. Pest Control Service
  6. Plumber

About Fantastic Services

Written by the company

About the company: Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.


Contact info

One Membership. All the benefits.

Enjoy priority booking, £300 in credits & MORE!

4.6

Excellent

TrustScore 4.5 out of 5

52K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mihai was excellent

Mihai was excellent. We had carpets cleaned for three bedrooms, landing, stairs and through lounge. Mihai was very efficient. Thank you Mihai and thank you fantastic services. This is the second service I have taken through fantastic services. So far I have not been disappointed. I have another service already booked.

June 6, 2026
Rated 5 out of 5 stars

The two cleaners

The two cleaners, Rach and Mamoo, done a great clean on my lounge, moved furniture to get behind etc, wiped the dusty wiring too, and put items back as was. Done a great clean on inside windows, better than I would've. I do recommend Fantastic !!!

June 5, 2026
Rated 5 out of 5 stars

Highly recommended

Both of them were extremely professional and efficient. They did a fantastic job and left my garden looking clean, tidy, and beautiful. Highly recommended!

June 5, 2026
Rated 1 out of 5 stars

Truly wretched

Truly wretched, disorganised scammers. Avoid.

June 5, 2026
Unprompted review
Fantastic Services logo

Reply from Fantastic Services

Hi,

We are sorry to read about your experience and disappointed to learn that this is the impression we have left.

We take feedback such as yours very seriously and would welcome the opportunity to review the circumstances surrounding your booking. To help us investigate your concerns thoroughly, please contact us directly at customercare.social@fantasticservices.com and include your booking reference number.

We appreciate you bringing this matter to our attention and hope to have the opportunity to address your concerns.

Kind regards,
Fantastic Services

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