Farleydwek Reviews 

I am extremely grateful to Farley Dwek for their part in obtaining CHC funding for my husband. Andrew Farley was very helpful in clearly explaining the options at the outset. Carla Hall, our Nurse Advocate, was fantastic at every stage. She examined the reasons why we might have failed on our first attempt to obtain funding without their assistance. She set out a clear action plan to improve our evidence to ensure that my husband’s needs were properly represented in the materials submitted. At the MDT assessment itself, she intervened at the right moments to ensure that we got the key points across in each domain and where necessary put our commentary into the correct terms to fit within the NHS’s assessment framework. Carla’s support and advice gave us confidence at a stressful time, and made all the difference. I would not hesitate to recommend them.

Competent and professional throughout the claim procedure. Kept fully informed throughout the process leading to a successful result.

Brilliant success retaining CHC funding

I cannot thank Farley Dwek and our Nurse Advocate, Carla Hall, enough. The ICB was challenging my wife's Continuing Healthcare (CHC) funding, by exploring whether she still had a primary healthcare need. Thanks to this team's expertise, we successfully retained her funding.

Carla was outstanding from start to finish. She is professional, courteous and deeply knowledgeable about the system. Her polite and gently tenacious approach ensured that every detail of my wife's health needs was accurately represented, for which I am endlessly grateful.

I highly recommend Farley Dwek to anyone navigating the complexities of CHC funding,

We had an excellent experience with Farley Dwek, who supported our family through the MDT meeting for our father’s CHC funding assessment. The whole process was incredibly stressful, but their support made a huge difference, particularly at such short notice.

A special thank you to Carla, whose expertise, knowledge and reassurance throughout the process were invaluable. She guided us through everything clearly and gave us confidence at a very difficult time. Excellent service and we would highly recommend them.

I highly recommend Farley Dwek and the CHC team highly. Their service throughout my reimbursement claim following the passing of my mother was extremely professional, supportive and efficient. We were delighted to successfully win the case, and I am incredibly grateful for all their help and guidance. I truly cannot thank Farley Dwek and the CHC team enough.

I can't thank Farleydwerk enough for giving us hope in this confusing, poorly understood area. We still have a long way to go, but we'll use Farleydwerk again.

Had a call with Carla as I’m a complete novice regarding CHC. An hour worth spent for sure as I now have a clear pathway and things to look out for as my mums health deteriorates. Carla is supremely knowledgeable and has career experience in all related matters. I wouldn’t hesitate using this firm.

The support and constant updates on how our case was going, Jonathan who was dealing with our case really helped us and went the extra mile. All our worries or concerns were answered quickly and professionally in a short time.

Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you.
Martin and Hilary

Had an hours call with Carla from the Nurse Advice Line at Farley Dwek. Carla was friendly and professional throughout. A strong communicator who is highly knowledgeable and experienced in her field. Able to clearly and competently articulate about CHC funding including the relevant complexities and process. Demonstrated a clear understanding of our specific situation and care needs. Clear, open and honest with all aspects of the assessment including delivery of final recommendations. The call was extremely useful, helpful and informative. Many thanks Carla - you did an excellent job!

We booked an hours call with Farley Dwek's Nurse advice line to understand CHC and get some guidance. Carla our nurse was unbelievable, her knowledge was outstanding and she lead us through the process and took care to explain all the acronyms and how they affect care and/or CHC...her passion for good care and her nursing skills were more than evident she was outstanding at explaining the process and had taken great time to review our mother's details to give us solid advice.
We can highly recommend Farley Dweks if Carla is the level of expertise, care and compassion then it's of a very high standard and your loved one's CHC claim will be in great hands

Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them.

The team at Farley Dwek were extremely responsive, supporting our CHC assessment process at very short notice in a very professional manner. Lynn Scott was excellent throughout the process and helped us secure the support which we were entitled to.

Ruth at Farley Dwek has been a guiding light in an incredibly difficult time. Having to navigate the CHC funding system was a bewildering, frustrating and seemingly illogical process. I couldn't understand why my mother's care needs were not being considered extreme enough to qualify when the reality was very different.

Even though I considered myself capable of providing evidence/rationale, it was clear that when funding was withdrawn, I needed professional guidance.

Ruth and Alex, the amazing assessing nurse, provided me with warm, empathetic and a really proactive approach which was an absolute godsend. It felt like I was finally being listened to and understood.

With their expertise and exceedingly professional guidance, my mother secured full funding for her years in her care home (with a short period of time when she was considered as having no primary healthcare need).

Ruth was always incredibly empathetic and the advice and guidance I received was always the most rational, knowledgeable and realistic.

Ruth is an absolute star and I definitely would not have been able to secure the funding to which my mum was entitled (in my belief) without her expertise, professionalism and good humour (to get me through the difficult processes!)

I would highly recommend anyone navigating the system, which is now harder than ever, to discuss their circumstances with Farley Dwek. Fees were explained clearly and absolutely fair for the amount of work and expertise they bring.

Thank you so much to Ruth, Alex and the team at Farley Dwek.

Sian Teague

Following a meeting with the CHC last year it came to light that my mums care home had charged unlawful top up fees for over 5 years.

Jonathan Dwek was recommended to us, and he was excellent. He was realistic and honest and managed our expectations, he was encouraging, empathetic and reassuring, and thanks to his help and support we were able to reclaim the full amount of unlawful top up fees plus interest.

We wouldn’t hesitate to recommend Farley Dwek to anyone who finds themselves in a similar position.

I found the advise provided a clear view of how to best proceed when making a CHC application. The nurse led procedures helped me to understand what was needed to obtain a positive result. Claire, my advocate was generous with her time and clear in her explanations of the issues involved. Obviously, the outcome of any CHC application depends on the strength of the evidence, but the help provided by Claire was fundamental in making the journey much smoother on rhe way to obtaining a positive result.

Farley Dwek were excellent at the meeting we held as part of the CHC application process. Given that the care home had sent over 200 pages of notes the day before they were informed, totally professional and commanding advocates. Whatever the outcome I would certainly recommend them to others.

A first class professional service from an excellent and knowledgeable team at Farley Dwek. I would highly recommend their services and their advocacy service. Carla was compassionate, professional and an excellent advocate. The help and support we received from start to finish was invaluable.

The firm’s assistance, support and advice has proved invaluable in assisting our family to advocate for and support our Mother during her funding review case. The administration support was highly efficient and crucially the firm provided us with an expert nurse assessor who guided us skilfully through the process and fully supported us throughout. Our family would strongly recommend Farley Dwek and would definitely use their services again.

Excellent and professional service from Farley Dwek. Helped us to achieve full CHC funding for my mum in law . I would recommend the advocacy service. Carla was very professional and knowledgeable. Her help and support was invaluable