Since I am not much of a casino enthusiast, I primarily joined for the sports betting features. The interface is easy on the eyes, but my first withdrawal took longer than I expected because of additi... See more
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Hello ! I won and withdraw some sum of money ...and I still doesn't have the money in my account. Withdraw Pending... I can make deposit without problems and play. By card is Debit from... See more
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Just started here to play, and i have to say the experience is pretty good. Nice RTP and the wagering is also good. So here comes the bad.. after i won a big amount of money and try to withdrawal... See more
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This casino has no way of contact , there is no live chat option anywhere in the website . There is no email information. The email provided here in trustpilot is not in use . This is a very unserio... See more
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Written by the company
Fast Slots Casino is all about speed, simplicity, and nonstop excitement. With lightning-fast load times and instant access, signing up, depositing, and placing bets takes just seconds - because the action shouldn’t wait. Our massive selection of slots keeps every spin fresh, offering unique themes, exciting features, and dynamic payouts. Finding your next favorite game is effortless, with clear navigation that guides you to new and thrilling experiences every time you play. We make gaming personal. Your 'Favorites' and 'Last Played' games are always front and center, while curated recommendations ensure every session feels tailored to you. At Fast Slots Casino, it’s all about speed, choice, and winning - without the wait.
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2.7
Poor
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
They confiscated my 27 € from account…
They confiscated my 27 € from account with no reason, stay away from this platform
March 24, 2026
Unprompted review
Reply from Fast Slots Casino
Hi Juraj,
Thank you for your feedback.
We strongly dispute the suggestion that funds were removed from your account without reason. Any account adjustments or balance-related actions are carried out in accordance with our Terms & Conditions and internal review procedures.
As account-specific information cannot be discussed publicly, we encourage you to contact our support team directly if you would like further clarification regarding your case.
Kind regards,
Fast Slots Casino Team
Reply from Fast Slots Casino
For Mukesh Kumar Khant (5★)
Hi Mukesh,
Thank you for your fantastic review!
We're delighted to hear that you've had a positive experience with Fast Slots and that you've been enjoying the platform.
We truly appreciate your support and look forward to continuing to provide you with a fun and rewarding gaming experience.
Kind regards,
Fast Slots Casino Team
Very bad site
Very bad site
I guess they use fake games.
If you want close account via chat, they never block your account.
Site is full of lags.
No help fot addicted players.
February 21, 2026
Unprompted review
Reply from Fast Slots Casino
Hi,
Thank you for sharing your feedback.
We strongly disagree with the allegations made in your review. All games available on Fast Slots are supplied by licensed providers and operate using certified random number generation systems that are independently tested and audited.
We also take responsible gaming seriously and provide tools and procedures to assist players who wish to restrict or close their accounts. Requests are reviewed and handled in accordance with our policies and regulatory obligations.
If you have experienced any specific issues, we encourage you to contact our support team directly so that they can be reviewed further.
Kind regards,
Fast Slots Casino Team
WARNING: Issues with € 70.000 withdrawal – Unfair policy application
I am currently facing a serious issue with Fast Slots regarding a withdrawal of > € 70.000. After winning this amount, my balance was voided due to a technicality regarding my bank account.
I have provided official government documentation (KVK) proving that I am the sole owner of the account used for the deposit. Despite this legal proof, the casino refuses to honor the payout. It is very disappointing to see a legitimate win being withheld based on a formal error that has already been clarified with evidence.
I am still hoping to resolve this matter professionally with their management. However, until my winnings are restored, I must warn other players that large payouts may face extreme difficulties here. I already have contacted the complaints e-mail address, but they refuse to reply to my complaint. As they do here on Trustpilot unfortunately.
January 17, 2026
Unprompted review
Reply from Fast Slots Casino
Hi Lauren,
Thank you for sharing your feedback.
We take allegations of this nature very seriously. However, we strongly dispute the suggestion that legitimate winnings are withheld without justification. Account reviews, verification procedures, and payment-related decisions are conducted in accordance with our Terms & Conditions, security requirements, and regulatory obligations.
Where concerns arise regarding payment methods, account ownership, or verification information, additional reviews may be required to ensure compliance and protect the integrity of the platform. These procedures are applied consistently and are not related to the size of a player's winnings.
As this matter involves account-specific information, we are unable to discuss the details publicly. We encourage you to continue communicating with the relevant team through the appropriate channels so that your case can be reviewed thoroughly.
Kind regards,
Fast Slots Casino Team
This casino has no way of contact
This casino has no way of contact , there is no live chat option anywhere in the website . There is no email information.
The email provided here in trustpilot is not in use . This is a very unserious casino . Do not play here . Last time i talk with them when there actually was a chat option (which is gone ) they could not even say an aproximetly waiting time for withdrawals . Support agent avoided my question about it continuously.
January 31, 2026
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologise for the frustration and concern caused by the difficulty in contacting our support team and the lack of clarity you experienced regarding withdrawal timeframes.
We also want to apologize for any poor communication or lack of timely responses you may have experienced from our customer support team. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please know that we are continuously working to improve the quality, speed, and clarity of our support to ensure a better experience for all our players.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
— this will allow us to review your case in detail, confirm the correct contact options, and provide you with accurate information regarding withdrawals.
We eagerly await your response.
Best regards,
Fast Slots Complaints
It feel laggy some time but overall…
It feel laggy some time but overall experiance good
January 21, 2026
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Fast Slots Complaints
The customer service is very good
January 4, 2026
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Fast Slots Complaints
Bonus abuse excuse to void legit winnings – withdrawal never paid
I deposited real money, received a bonus, completed wagering, and won over €1,500. After finishing wagering, Fastslots approved a €400 withdrawal — which was never paid.
Later, they claimed my winnings were void because I placed two bets of €12 while a bonus was active.
Here’s the truth:
Those €12 bets lost and generated €0 winnings
All big wins came from €3.00 and €1.80 bets, which are within their own bonus limits
Their system allowed the bets, gave no warning, and still approved my withdrawal
Only after I asked where my money was, they reversed everything
They used losing bets as an excuse to void legitimate winnings from allowed bets. This is classic bonus abuse logic and extremely unfair.
No payment. No accountability. Just excuses.
Avoid if you value your money.
December 26, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the frustration and disappointment this situation has caused — we understand how upsetting it must feel to believe your withdrawal was approved and then later disputed.
Please accept our sincerest apologies for the inconvenience. Bonus gameplay is strictly governed by our Terms and Conditions, including maximum bet limits while a bonus is active. Even if certain bets result in losses or are technically accepted by the system, any breach of bonus rules can lead to winnings being voided following a post-review. We appreciate that this can feel unfair, and we regret that this was not clearer at the time.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
— this will allow us to review your account and bonus activity in detail and provide you with a clear explanation regarding the decision taken.
We eagerly await your response.
Best regards,
Fast Slots Complaints
Reply from Fast Slots Casino
Hello there,
Thank you for taking the time to share your concerns with us. We’re truly sorry to hear about the worry and frustration caused by receiving phishing emails — we completely understand how alarming this can be.
Please accept our sincerest apologies for the inconvenience. We take security and player protection extremely seriously, and we encourage you to forward any suspicious emails directly to us so our team can investigate and take appropriate action.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
– this will allow us to look into the matter properly and ensure your account and information remain safe.
We eagerly await your response.
Best regards,
Fast Slots Complaints
Wont be using the site again been…
Wont be using the site again been waiting a week now for a withdrawal and everytime i try to contact support i just get a ai reply back
November 21, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the long wait for your withdrawal and the frustration caused by not being able to reach a support agent — we completely understand how disappointing this must feel.
Please accept our sincerest apologies for the inconvenience. Withdrawal delays and automated responses are not the experience we want for our players, and we would like to review your case urgently to ensure your withdrawal is handled correctly.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
– this will allow us to better understand the exact issue you faced when playing with our casino and provide you with a proper update.
We eagerly await your response.
Best regards,
Fast Slots Complaints
The friendly support team is helpful
The friendly support team is helpful, but the initial interaction with the chatbot and the wait for a live agent needs to be much quicker.
November 8, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave your feedback. We’re glad to hear that you found our support team friendly and helpful, but we’re truly sorry to learn that the initial wait time with the chatbot and the transition to a live agent did not meet your expectations. We understand how important quick assistance is for our players.
Please accept our sincerest apologies for the inconvenience. Your feedback is incredibly valuable and helps us improve the responsiveness and efficiency of our support system.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Fast Slots Complaints
For the fifth time in two months
For the fifth time in two months, I confirm that I have not received my frozen funds from this fraudulent platform. I have sent them dozens of messages and will not stop posting until I receive my money. If anyone from the platform responds to my message and asks me to resubmit the complaint to customer service, I will not do so. Despicable scammers.
November 24, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the ongoing frustration you’ve faced while trying to retrieve your frozen funds — we completely understand how upsetting and discouraging this situation must feel, especially after multiple attempts to seek help.
Please accept our sincerest apologies for the inconvenience caused. A delay of this length is certainly not the experience we want our players to have, and we would like to review your case urgently to understand exactly what has happened and ensure your concerns are properly addressed.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
– this will allow us to better understand what exact issue you faced when playing with our casino and to provide a clear and accurate update.
We eagerly await your response. Please include a screenshot of this message so that we can identify you and resolve the matter immediately.
Best regards,
Fast Slots Complaints
Fast registration and quick
Fast registration and quick verification. While verification is standard before withdrawing, the process here was streamlined with no unnecessary hassle.
September 19, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Fast Slots Complaints
Clean and modern interface made
Clean and modern interface made navigation between the casino and sports betting effortless. One of the best designs I’ve seen in online gaming.
September 24, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Fast Slots Complaints
I had a bad experience with this…
I had a bad experience with this casino, I received an email promotion that with my next deposit I would get free spins WAGER FREE but when i make deposit i received free spins whit subject to 30x wagering requirements. I feel cheated...
It's clearly stated in the email I received.
coppy/paste .
*Winnings from Free Spins are not subject to 30x wagering requirements.
It is not possible to win here, this casino is a scam, the slot games are with a reduced RTP., run away from here people don't waste your time and money, this is a scam Casino ....
November 18, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for bringing this to our attention. We’re truly sorry to hear about the confusion and frustration caused by the promotional email and the free spins you received — we completely understand how disappointing it must feel when an offer does not match your expectations.
Please accept our sincerest apologies for the inconvenience. Promotional terms should always be clear and consistent, and we’d like to review your case in detail to understand why wagering requirements were applied despite the email stating otherwise. We also want to ensure that any misunderstanding around the offer is corrected as quickly as possible.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Fast Slots Complaints
My partner and I both enjoyed it
My partner and I both enjoyed it! I chased jackpots on slots, and he placed in-play football bets. Perfect site for couples with different interests.
November 2, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best regards,
Fast slots Complaints
Really bad
Really bad.
Deposits goes smoothly.. when they need to take your money it's fast, but when they need to payout they need more time.
I've withdrawal few days ago 700e + 1900.. they approved 700e and keep me waiting for 1900.. I canceled it and won 3000e.. same day I won 3x 100e which I out on withdrawal, and they approved 3x100 same day, but 3000e they make me still wait.
I hade same problem with cashwin98765.com casino and I've played it back all ( 5000e)
. But this one i won't touch. If there is no withdrawal till Monday I am taking lawyer and will sue you for 1 000 000e.
Please dont copy/paste answer about complain @ fastslots.com
-------
Edit:
Reply to FastSlots
Yeah, since 4th i am waiting to withdrawal 3000e. You keep whining about you need more days.
As I said:
Monday, lawyer...
November 4, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for bringing this to our attention — we’re truly sorry to hear about the prolonged delay and the inconsistent handling of your withdrawals. We completely understand how upsetting it is when payouts are slower than expected, especially after deposits are processed quickly.
Please accept our sincere apologies for the inconvenience and stress this has caused. We take reports of partial approvals and long waits very seriously and would like to investigate your case in full to understand why the €1,900 withdrawal remains pending while smaller withdrawals were processed. To help us locate your account and prioritise this, please email our dedicated team with your account email, and transaction references.
To assist you further, we kindly ask that you email our dedicated support team at complaints@fastslots.com
— this will allow us to review your case directly and work toward a prompt resolution. We eagerly await your response.
Best regards,
Fast Slots Complaints
Don't play this casino
Don't play this casino. Worst bonuses ever for loyal players spent $160 and got 50 free spins worth $0.10 each spin. ($5) and got $0.42😭 I go and ask for another bonus and they say unfortunately we cannot issue another bonus. CHEAPEST casino ever.
October 5, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for reaching out and for sharing your feedback. We sincerely apologize for the disappointment caused by your recent bonus experience and the frustration it has created.
At Fast Slots, we value all our loyal players and aim to provide fair and rewarding promotions. Please note that all bonuses are subject to our Terms and Conditions, which outline eligibility, value, and frequency limits. While we understand it can be disappointing when expectations aren’t met, our team continuously reviews feedback like yours to ensure our bonus offers remain engaging and fair for everyone.
To assist you further, we kindly ask that you contact our dedicated support team at complaints@fastslots.com
— this will allow us to review your account specifically and see if we can provide a more satisfying resolution.
We look forward to hearing from you.
Best regards,
Fast Slots Complaints
Account repeatedly suspended and withdrawals not paid
I have experienced repeated issues with FastSlots:
• On October 2, 2025, I requested a withdrawal of €175. My account was immediately suspended and reopened several hours later, with no explanation.
• On October 4, 2025, I requested €305. My account was again blocked, and the withdrawal has not been credited.
I contacted support via email and live chat multiple times, but received no response.
I have kept all evidence (screenshots, transaction history, chat logs, emails) and have contacted my bank for a chargeback. I have also informed the Hellenic Gaming Commission and Cyber Crime Division.
This clearly shows a pattern of account blocking and withholding funds, and I cannot recommend FastSlots. I strongly advise caution before depositing any money.
After FastSlots requested full KYC verification (ID, selfie, and bank statement), I provided all requested documents immediately and followed every instruction exactly as asked.
My account remains suspended without explanation, and despite sending four follow-up emails, I have received no reply or confirmation from the support team for many hours.
This is now the second time my account has been closed right after a withdrawal request (the previous time was on October 2, 2025 for €175).
At this point, it is clear that FastSlots delays or ignores legitimate withdrawals.
I have all emails and proof documented and will proceed with bank dispute (chargeback) and official complaints to the Hellenic Gaming Commission and Cyber Crime Division if the issue is not resolved soon.
Very disappointing experience for a returning player.
October 4, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for reaching out and for sharing this detailed account of your experience. We sincerely apologize for the frustration and concern caused by the delays in your withdrawals and the temporary suspension of your account.
Please note that account reviews and temporary suspensions can occur during our mandatory verification and compliance checks, which are in place to ensure the security of your funds and adherence to anti-fraud and AML (Anti-Money Laundering) regulations. We understand how stressful it must be to experience interruptions, especially after submitting all required documents and following instructions carefully.
We would like to assure you that our team will review your case thoroughly and provide an update as soon as possible. However, to assist you further and ensure your matter is prioritized, we kindly ask that you resend your details and supporting documentation to complaints@fastslots.com
— this will allow us to cross-check your case with the compliance department and work toward a swift resolution.
We truly regret any inconvenience caused and thank you for your patience and understanding as we finalize this process.
Best regards,
Fast Slots Complaints
Waiting already 7 days (5 business…
Waiting already 7 days (5 business days) for a withdrawl. Contacted the custommer service multiple times. Keep saying the same reply 'a deposit is not settled in the system'. Also they say this can take 5 business days. But the deposit and withdrawl were on the same day. So this is not true anymore. Love playinf this casino and its good. But this is not acceptable. Contacted them by email, and live chat. Will delete this review when i have my money but untill this time it stays.
Edit: received the money after 8days...
September 25, 2025
Unprompted review
Reply from Fast Slots Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by the delay in processing your withdrawal.
We understand how upsetting it must feel to wait beyond the stated timeframe and to receive repeated responses without seeing progress. Please note that while deposits generally settle within five business days, in some cases additional processing time may be required. We regret if this was not communicated clearly enough in your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com
with your transaction details — this will allow us to carefully review your account and escalate the matter to ensure your withdrawal is processed without further delay.
We eagerly await your response and thank you for your patience.
Best regards,
Instant Casino Complaints
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