Fatburger Reviews 

21
•
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

Food was great, got the buffalo chicken sandwich which the server recommended would highly recommend for just a quick date night Only complaint was my mother’s burger was a little dry but our serve... See more

Rated 5 out of 5 stars

I've been going to Fatburger for the past 3 years and finally decided to share my opinion. GREAT BURGERS!!! I've tried everything on their menu and have never been disappointed. The staff have always... See more

Rated 1 out of 5 stars

My husband and I ordered from skip the dishes which I also recommend not doing. We found a thick black hair in it that made him puke all over my carpet. I am so so unbelievably disappointed. I loved... See more

Rated 1 out of 5 stars

I had a bbq fat burger at willowbrook testerdcay ,it was soggy and expensive ($20 for the meal). If it was good, I would have no problem paying that but the bun was falling apart because it was old.an... See more

Company details

  1. Restaurant
  2. also in
  3. Fast Food Restaurant
  4. Hamburger Restaurant
  5. Online Food Ordering Service
  6. Take Away Service

Information provided by various external sources

Fatburger Inc. is an American fast casual restaurant chain.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

21 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(21)

7 reviews in the last 12 months

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Rated 4 out of 5 stars

Food was great

Food was great, got the buffalo chicken sandwich which the server recommended would highly recommend for just a quick date night
Only complaint was my mother’s burger was a little dry but our server Nicole M was great! Will be going back soon!

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Awful food

Awful food, if they spent less time burning the food, it might be delivered on time! Waited hour and 20 mins to be delivered, and when it was, it was burnt and cold, shop wouldn’t answer phone when trying to ring! Awful place! AVOID

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Just awful

Just awful. We waited for an hour and a half. We phoned several times and were told ‘10 minutes’. When the food arrived it was cold and minging. We complained and they said they’d send the order again and it would be less than half an hour. It took an hour and a half even though they kept telling us it would be 10 minutes! Only order here if you want cold food in an hour and a half.

January 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Beyond belief BBQ Bacon Burger

Beyond belief how bad the food was unInedible burnt to a crisp patties,hard cheese sluce, no bacon or fried onions. Fries were dehydrated and limp. Avoid

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth what you pay for

The burger was a mess -as soon as I took a bite, the bun immediately began melting. I was barely able to eat half of it before the bun essentially disssolved. The milkshake was okay, but quite small for what I paid for it. Unimpressed.

September 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Fatbhrger in Weho

I’ve been to Fatbhrger in Weho many times in the past and it was always good but I think ownership must have changed because this time 2 days ago it was the worst. I placed my order for there and I waited and waited and waited. I finally went back to the counter to find out they had it all packed up in a Togo bag, never called my name, it was just sitting there getting cold, and the person who took my order was too busy joking and laughing with another worker to notice me. When my friend and I got our orders, which came to $58 btw, my friend had ordered
extra chili for his burger and there was no
Chili. I had ordered extra chili for my fries and there was barely any. They didn’t give us our cups for drinks that came with the meal. The food in total was so bad and tasteless that we couldn’t even eat beyond 1/3 of our burgers and decided to toss everything away including most of the jalapeño Poppers order that looked amazing in picture but were disgusting in real life, and both of our soggy fries. We left there with what felt like lead stomachs and such disappointment. Never again.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Where do I begin, fancied trying a burger from the New fat burger in town so set up a new account with Just Eat never used them before. Placed my order. It arrived on time, but unfortunately the food was cold and the burgers was not what I ordered when contacting the shop. I spoke to a lady who was very helpful and apologetic and put through the correct burgers. No, this is when I got slightly confused, because then I received another phone call from the manager of Fat Burger, who told me they don’t provide that Burger and the woman that I spoke to works at the contact centre of fat Burger. He then went on to say on the Just Eat app. They shouldn’t be advertising that Burger because they don’t sell it in the Bath branch. So rather than him contacting me to let me know they don’t provide that Burger, he automatically just sent a burger, but he thought we might like my wife doesn’t like mayonnaise, nor does she like garlic mushrooms, which was in the burger because he repeatedly kept saying what was the problem with the Burger. He then was saying, Just Eat are useless they do this all the time. If that was the case, why is the company, Fat Burger using Just Eat he told me I would have to go through Just Eat to have a refund. Just Eat have refunded me but only credited the Just Eat app so I can use on another order which again I’m not happy to do or use just eat either. I will not be using again. I also work with the public in my role of work and would be telling anybody I work with to avoid Fat Burger.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

If I could put minus zero stars i would…

If I could put minus zero stars i would , not only the food was cold and disgusting there was several items missing no form of contact to get hold of them , finally found a random number online rang them and man didn't understand what I was saying and denied it came from uber eats so we're did I order from space LOL STAY AWAY DONT LISTEN TO THE REVIEWS YOU BEEN WARNED ,misleading absolute disgrace will never eat theirs foods again.

December 30, 2023
Unprompted review
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Rated 1 out of 5 stars

I had a bbq fat burger at willowbrook…

I had a bbq fat burger at willowbrook testerdcay ,it was soggy and expensive ($20 for the meal). If it was good, I would have no problem paying that but the bun was falling apart because it was old.and the rest of the burger was soggy and tasteless. That was the first and last time I will go there.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Instead Of Bad

Jillian Murray Adult Skinny Fat Busty Fat Chick Curvy Obese Extreme Extremely Underweight Big Boobs BBW Petite Angry Frown Awkward Seeds Of Yesterday 2015 & Junk 2012 Skinny Burger Chilli Habanero Cheese Bites Mac & Cheese Triangles Bites Skinny Co Food Sauces Sriracha Chilli Sauce Not Vegan Unhealth Worst 0% Overall Unrated

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

I've been going to Fatburger for the…

I've been going to Fatburger for the past 3 years and finally decided to share my opinion. GREAT BURGERS!!! I've tried everything on their menu and have never been disappointed. The staff have always been pleasant and helpful, the restaurant clean and inviting. Portions are good, prices a little bit on the high side, but still worth it.

April 17, 2022
Unprompted review
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Rated 5 out of 5 stars

I have been going to the Fatburger near…

I have been going to the Fatburger near me for decades. Maybe only a few times a year but year after year it has the same great taste I go there for! I love their turkey burger with everything including egg and extra cheese! That and the onion rings, wow they have the best onion rings, exactly like they are supposed to taste and with the ranch dressing! THE BEST

February 14, 2022
Unprompted review
Rated 1 out of 5 stars

THICK BLACK HAIR!!!!!!!!!! ew.....

My husband and I ordered from skip the dishes which I also recommend not doing.
We found a thick black hair in it that made him puke all over my carpet. I am so so unbelievably disappointed. I loved it before now you lost a customer. The chicken was good the first few times but the standards have clearly changed. Don’t ever get food from the Victoria downtown fat burger.

December 16, 2019
Unprompted review

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