While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Information Service

Information provided by various external sources

U.S. Federal emergency management organisation, with a large amount of data and information concerning emergency response strategies.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dealing with them is a net loss


Sort by
I filed a flood claim in Mid April for the March Kona lows.
There were initial payouts that were appreciated, before I get into the rest.

After that I got into my property loss claim, which led to two denials.

I briefly challenged each.

And then made my peace and waked away.

Then I got a phone call in mid-August directly from FEMA . And when I returned it I got told to submit one more thing and they could get to a yes on my claim.

I got them what they needed. The rep had literally said "your claim should go through after we get this" .

The other party involved said "you should be all clear".

This was after 4 months of chaos and me having ALREADY
- gone to my senators office (!!!! ) bc FEMA froze up
--spent 15 hours on this
---already walked away.

And....their system *immediately * flagged another decline.

What they are doing in their appeals process is NOT support.

It's emotional whiplash.

And that has a MASSIVE psychological, emotional, and financial COST on survivors.

Inherently, dealing with them is a net loss.

August 22, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I had my application in for a month…

I had my application in for a month requesting their help i submitted everything required i called everyday they kept telling me caseworker has it laying on their desk under review today still nothing from them though they knew how serious my issue was so because of their uncaring lazy act im homeless living in below zero weather, they all need fired and get someone who actually cares for people in need.

November 5, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look