I ordered a clock, and got a confirmation via email. Then no communication for a week. I emailed them, still no reaction. I tried calling them, got a danish voicemail without the option to leave a mes... See more
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See what reviewers are saying
Update: after my review customer service quickly contacted me. Turns out my emails had gone to their spam folder. Thomas from Customer Service was helpful and incredibly accommodating. After this ev... See more
Company replied
Very swift handling of order
Super service
Company details
- Decoration and Interior Design Store
- also in
- Furniture Store
- Gift Shop
- Home Goods Store
- Interior Designer
- Watch Store
About Fenomen - Indret med stil
Written by the company
Her finder du spændende brugskunst og gaveideer. På Fenomen har vi flotte fotorammer, smarte vægure, praktiske knage og knagerækker, søde ting til børneværelset og spændende gaveartikler. Vi fører et stort udvalg af dørmåtter og smykkeholdere.
Her kan du finde brugskunst, som naboen ikke lige har magen til. Vores stil spænder fra det trendy over det romantiske til det stilrene.
Fenomen er din nye yndlings online shop. Her har du mulighed for at finde gaven til din kræsne veninde, din forkælede niece, til manden som har alt, samt til din gamle bedstemor.
Contact info
Hjarbækvej 65, 8831, Løgstrup, Denmark
- 70 215 000
- info@fenomen.dk
- www.fenomen.dk
3.3
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No delivery, no communication
I ordered a clock, and got a confirmation via email. Then no communication for a week. I emailed them, still no reaction. I tried calling them, got a danish voicemail without the option to leave a message. Then a day later I got my credit card reservation back. Don't buy here, it's a scam.
August 26, 2026
Unprompted review
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Very swift handling of order
June 7, 2023
Reply from Fenomen - Indret med stil
Hej Lotte.
Det er vi super glade for at høre !!
Mvh. Emilie / Fenomen
En god handel.
March 17, 2023
Reply from Fenomen - Indret med stil
2 / 2
Kære kunde,
Mange tak for din anmeldelse! Vi er glade for at høre, at du har haft en god handel hos os. Vi sætter pris på din tillid og ser frem til at betjene dig igen i fremtiden.
Mvh. Emilie / Fenomen
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Super fin service
December 27, 2022
Reply from Fenomen - Indret med stil
Hej Bente.
Lyder bare dejligt :)
Mvh. Emilie / Fenomen
God men lille
June 6, 2022
Reply from Fenomen - Indret med stil
Hej Cecilia.
Du kan altid finde mål på vores produkter på hjemmesiden.
Hvis de ikke er oplyst er du altid velkommen til at ringe til vores kundeservice, de er mere end glade for at hjælpe.
Mvh. Emilie / Fenomen
Hurtig ekspedition og levering.
May 4, 2022
Reply from Fenomen - Indret med stil
Hej Dorthe.
Det lyder bare super dejligt :)
Mvh. Emilie / Fenomen
(Updated review) Quick in delivery and eventually in Customer Service too
Update: after my review customer service quickly contacted me. Turns out my emails had gone to their spam folder. Thomas from Customer Service was helpful and incredibly accommodating. After this eventual pleasant experience, I would use this website/company again.
I recently ordered a key holder ‘nøgleholder’. The item arrived slightly damaged, so I sent an email asking what would be best to do. It has been about 2 weeks and 2 emails later and I still haven’t received a reply.
April 14, 2022
Reply from Fenomen - Indret med stil
Hello Alessandra.
We are so happy that it all worked out in the end - thank you for the good review after all :))
Mvh. Emilie / Fenomen
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Very fast shipping and quality product.
September 10, 2021
Reply from Fenomen - Indret med stil
Hello Samantha
Thank you very much for your review
Mvh. Mathilde / Fenomen
En ritig god opblevelse
September 8, 2021
Reply from Fenomen - Indret med stil
Hej Ole
Det er jeg glad for at høre, mange tak!
Mvh. Mathilde / Fenomen
Reply from Fenomen - Indret med stil
Hello André
Thank you for your review!
Mathilde / Fenomen
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Reply from Fenomen - Indret med stil
Hej Jan
Hvor er det bare dejligt at høre - tak!
Mvh. Mathilde / Fenomen
Very nice experience.
Good selection of products from brands not available in every other place.
Same day despatch - next day delivery.
August 6, 2020
Unprompted review
Straight forward
Straight forward, dispatched very quickly and arrived the next day.
July 2, 2020
Unprompted review
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Lynhurtig ekspedition og levering dagen…
Lynhurtig ekspedition og levering dagen efter. Det er var bare god service
April 1, 2020
Unprompted review
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