FGH Security Reviews 

222
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company across various public events and professional training programs. Customers frequently praise the friendly, welcoming, and professional staff who consistently go above and beyond to make public gatherings and learning environments exceptionally pleasant. People also highlight the clear, engaging, and well-organized courses that provide deep knowledge, practical skills, and continuous support from instructors. However, some customers also noted minor organizational challenges, mentioning issues with administrative scheduling and unorganized management during the preparation phases. A few reviewers additionally experienced scheduling inconsistencies, assessment difficulties, or lengthy waiting periods while completing their practical evaluations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and very... See more

Service

Users describe positive interactions with service, highlighting a fantastic experience with thorough and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant security team at a recent Robbie Williams concert at Aviva Studios in Manchester. Emily was the first member of the team we spoke to, she was professional, approachable and went... See more

Rated 5 out of 5 stars

I met a lovely member of the FGH Security team recently at the Albert Hall in Manchester. We were attending a wedding there and he was positioned on the door to ensure only wedding guests could acces... See more

Rated 5 out of 5 stars

This my second time using their services to get top up for Security Guarding course and found them very professional. Their customer service is remarkabke. They guide you from the start till thr end.... See more

Rated 5 out of 5 stars

The company has amazing staff who understand people and are professional in there roles. Especially Emily at Managing BFC who goes above and beyond her role and is approachable and understanding of p... See more


Company details

  1. Security Guard Service

Written by the company

Established in 2003, FGH are trusted by international brands to keep their assets and millions of people safe every year. We continue to innovate and develop our industry-leading approach to ensure optimum service delivery for our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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4.8

All reviews

(222)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

FGH Training Are The Best

I recently completed my SIA Refresher Course with FGH Training, and I have to say, after working in the security industry for over a decade, the experience reaffirmed my belief that no matter how experienced you are, there is always something new to learn.

The way Matt Smith delivered the course was outstanding. His knowledge, teaching style and ability to keep everyone engaged made the training enjoyable and informative. I had the pleasure of being trained by Dave Taylor three years ago, who was equally brilliant. What stood out to me is that both trainers have their own unique approaches, yet both deliver training to an exceptionally high standard.

I genuinely cannot recommend FGH Training enough. The knowledge and quality of training are second to none. I sincerely hope to see FGH Training continue to grow and one day become even bigger than Get Licensed. A massive thank you to Matt and the entire FGH Training Team.

October 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve really enjoyed working for FGH…

I’ve really enjoyed working for FGH Security. The management are great and genuinely treat the staff like family, not just employees. They’re always approachable, supportive and make you feel valued, which makes a real difference when you’re at work.

It’s nice to work for a company where you feel respected and know that management care about you. There’s a good atmosphere, and you feel like you’re part of a team. Overall, I can’t fault FGH Security. It’s a great company to work for, with brilliant management and a team that makes you feel welcome. I’d definitely recommend them to anyone looking for a good place to work.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I joined FGH in October 2025 as a…

I joined FGH in October 2025 as a Operation Coordinator Manager for Cardiff the support I have gotten from the CEO right down to my team members as been exceptional. I look forward to going to work and FGH have made feel so welcome

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to praise one of your regular…

I’d like to praise one of your regular staff members positioned in front of the John Street Stand. He is courteous, friendly and always smiling, making ID checks feel welcoming and putting a smile on our faces every match day. His positive attitude and excellent customer service are a real credit to him. Please pass on our thanks and keep up the fantastic work!

September 13, 2026
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Rated 5 out of 5 stars

the tutor had a lot of experience…

the tutor had a lot of experience working in the front line and had a lot of experience to fall back on the course itself was explained throughly and simply for me to be able to pass my assessments would highly recommend.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Best security training I've had

I would like to say a big thank you to the training team for your help with my Door supervisor top up last week. Especially Danielle Denby, Scott Armstrong and Antony Lawson for all your support through my course

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

SIA refresher course

SIA refresher course. The trainer A Lawson was fantastic. Could not have asked for a better trainer. The only negative aspect was on the Wednesday when there was someone in who was assessing the Trainer. The assessor i found to be very unproffessional. There was some problem with the questions being wrong for the answers which caused a big problem for the people on the course and the trainer. The assessor was so unproffessional that he shouted at the trainer in front of the class. Not acceptable.. Mr Lawson remained very proffessional under the circumstances.. the assessor knew the questions where wrong but did not mention anything untill later in the day.. i would definatly say anyone having Mr Lawson as there trainer is very lucky.. A amazing and proffessional person..

August 5, 2026
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Rated 5 out of 5 stars

I've worked with FGH for nearly 2 years…

I've worked with FGH for nearly 2 years now as their transport provider in the UK, dealing in the main with Jayden. He is a pleasure to work with and we work really well together. There's a reason FGH are growing to the size they are, a great company and delighted to play a small part in their continued success. If anyone reading this is looking for a reputable security company that delivers on what it says, look no further!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

The course was straight forward.

The course was straight forward without unnecessary frills. My aim was to get to the course, do the essential training that allowed me to have the best chance of passing and get gone. So this course was perfect for me. All training staff where friendly and delivered the course well.

June 23, 2026
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Rated 5 out of 5 stars

Fantastic experience with FGH Security…

Fantastic experience with FGH Security and the door supervisor training they provided. From start to finish they were friendly, clear and took the time to make sure we knew what we were doing throughout the course.

The training providers were all amazing, very knowledgeable in what they do and always willing to give help.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent informative and insightful

Excellent training which was both informative and insightful. All the trainers used real life examples to bring to life the learning experience. This helped when taking the written examinations and practical assessments.

May 15, 2026
Unprompted review
Rated 4 out of 5 stars

Liverpool SIA course May 2026

Good location for the course in Liverpool city centre. Easy to get to on the train. Plenty of places nearby to get lunch etc
I found 7 straight days a bit too intense,I would have liked it spread out over a longer period but I’m also happy its now complete. There was a lot of information to learn and process.
All the staff were great. They knew their stuff and shared their real life experiences. I found them all helpful and supportive. I learnt a lot.
There was a lot of waiting around whilst role play assessments were being completed. I don’t know how this can be improved but there was a lot of wasted time.

May 9, 2026
Unprompted review
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Rated 5 out of 5 stars

A great experience

A great experience. A nice location in Liverpool City Centre and office room and staff who made you feel welcome. A good thorough in-depth SIA licence refresher course from start to finish.

However, only one slight issue, is that it was a very long day (nearly 12 hours) but I would definitely come back again, if I need to do any future training.

May 5, 2026
Unprompted review

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