FH Packaging - Headquarters Reviews 8

TrustScore 4 out of 5

4.1

The Merge Street 13977, Unit B, 92880 Eastvale, California, US


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See what reviewers are saying

Rated 5 out of 5 stars

FH Packaging is always the leader of the pack. The service is above expectations. The product selections are above expectations. This is the ONLY supplier to actually pick up the phone to contact m... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with FH Packaging. Love the pricing and was super surprised when I saw that they were somewhat local and was able to save on shipping by doing will-call pickup. I have found my new p... See more

Company replied

Rated 1 out of 5 stars

I'm writing this review during the busy Christmas holiday season in the hopes that somebody else will not have to go through the heartache that we are going through. We placed an order with this compa... See more

Company replied

Rated 5 out of 5 stars

Great price and customer service!! Quality product!!

Company replied


Company details

  1. Plastic Wholesaler
  2. Glassware Wholesaler
  3. Plastic Fabrication Company
  4. Plastic Injection Molding Service

Written by the company

We are a local wholesale packaging solution provider specializing in the essential oils, cosmetic, and personal care industries.


Contact info

  • The Merge Street 13977, Unit B, 92880, Eastvale, California, United States

  • (951) 848-7680

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
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1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't waste your time and money. I am writing this review during the…

I'm writing this review during the busy Christmas holiday season in the hopes that somebody else will not have to go through the heartache that we are going through. We placed an order with this company last weekend on Friday. They didn't get around to shipping it until Monday. I asked them to send it by FedEx and overnight instead. I got a phone call on Tuesday telling me it would be a delivered on the 12th of December. I had specifically said several times in my conversation with her that it needed to be here for a Christmas party for some young kids on Sunday. I even asked for a Saturday delivery if necessary which is extremely expensive as well just to cover myself. When I realized that they made a mistake the first time, she said that they were sending out another parcel. It would be here today. She guaranteed. At 5:00 a.m. this morning. Neither one of them had even left their loading dock. And of course it's going to take five to seven business days to return the money that they so desperately needed to have before they could even think about shipping my parcel won't be returned. I have screenshots from FedEx that say that the parcels never left their loading dock and I don't know if this company is a scam or what their game is. But you know what if you can't send 100 jars on time then there's a really big problem. They tried to say that FedEx never bothered to show up. Well, I have never known FedEx to be unreliable that way. Now I have to you know spend more money and about five times more to get the stuff delivered by Amazon if I'm lucky because I don't feel like breaking these kids hearts. Nice one! If you don't actually need to get your parcels then I suppose they're fine.

December 7, 2023
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Hello Joan,

Thank you for taking the time to share such a detailed review.

We would like to apologize for your negative experience with us at FH Packaging. We wanted you to know that we have used your experience within our customer satisfaction process to be sure we don't make this mistake again.
Please contact us at (951) 848-7680 if you wish to resolve this issue further.

We look forward to hearing from you and working towards earning back your business.


Customer Care Team
FH Packaging

Rated 5 out of 5 stars

I am very pleased with FH Packaging.

I am very pleased with FH Packaging. Love the pricing and was super surprised when I saw that they were somewhat local and was able to save on shipping by doing will-call pickup. I have found my new packaging supplier :)

September 17, 2020
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Hello Ms. Char, Thank you for choosing us as your packaging provider! We are happy you chose us and cannot wait to build a better business relationship in the future.

Rated 5 out of 5 stars

Great product!

Great product!
Quick shipping!
Good pricing!

September 9, 2020
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Awesome! We are glad you had a positive shopping experience with us Elizabeth.

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Rated 5 out of 5 stars

My EXPERIENCE WITH FH PACKAGING... 6-22-2020

FH Packaging is always the leader of the pack. The service is above expectations. The product selections are above expectations. This is the ONLY supplier to actually pick up the phone to contact me, if there is a delay or discrepancy with my order.

I appreciate the exceptional service. It goes without saying, they are leading the pack.
😘🌺❤️

June 23, 2020
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Hi Jay, Thank you for the kind words! We appreciate you choosing us as your packaging provider and we hope to continue providing you with the best service we can.

Rated 5 out of 5 stars

Great price and customer service!

Great price and customer service!! Quality product!!

May 18, 2020
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Thank You, Alamo, for your great review. We appreciate you taking the time out to give us a review.

Rated 5 out of 5 stars

Excellent service

May 18, 2020
Unprompted review
FH Packaging - Headquarters logo

Reply from FH Packaging - Headquarters

Hi Elizabeth, Thank you for the 5-star review we appreciate you taking the time to give us a review.

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