Fido's Fences Reviews 

15
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Animals & Pets

Information provided by various external sources

Fido’s Fences has been keeping pets safe all over New York, New Jersey and Long Island, NY since 1989, installing and servicing custom pet containment systems tailored to each household’s unique needs. Our systems can be used indoors or outdoors to keep pets in (or out) of any area on properties ranging from small urban lots to large farms and orchards. Fido’s Fences offers obedience training and manufactures and distributes our own line of batteries, receivers, transmitters, surge protectors, and more, to help meet our customers’ ever-changing needs in caring for and protecting their pets. An electronic fence from Fido’s Fences works with any size breed and age of dog, and most cats. With Fido’s Fences, you can feel confident that your pet is safe and that the important areas of your home are protected. Our pet containment systems keep your pet on your property and out of harm’s way and are used and endorsed by veterinarians and pet professionals around the world. Contact us today to find out more about our services or to setup a Free in-home consultation!


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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

1 review in the last 12 months

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Rated 5 out of 5 stars

Integrity in a company- how unusual!

I called in about switching from invisible fence to fido because one of my dogs is old and deaf. The person that I spoke with, Christine, spent time with me and the phone and gave me advice that did not require me to spend any money or switch my system. She was just genuinely interested in helping me. Amazing! I would absolutely recommend this company for their integrity.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Brian was exceptional

Brian was exceptional, even our dog likes him, very knowledgeable professional and the system has changed our lives.we have 2 acres in Weston Ct and enclosed approximately 1/2 acre, no more worries about our coton de tulear galavanting throughout our woods with us trying to catch him. We should have had this installed when we brought him home as a puppy 6 months ago. Peace of mind and stress free. Highly recommend!!

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible, unreliable system and even worse customer service

I would give zero stars if I could. System malfunctions. Our dog has gotten out of the yard 8 times in the past 6 months because of problems with the transmitter or because they didn't send batteries when they were supposed to. Horrible customer service, and the management could care less about the issues. Stay away!!!

December 29, 2018
Unprompted review
Rated 1 out of 5 stars

So unhappy

So unhappy with my fence. I called to let them know and not one person seemed to care. The gentleman didn't even show up for our appointment on time to discuss what to do and then sent me an invoice for over $300 to "fix" it. My consult never explained how restricted the area would be and my pup can't even run around because she is getting the warning to close to the middle of the yard. Very poor customer service on so many levels. I should have done better research and read reviews.

July 25, 2018
Unprompted review
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Rated 5 out of 5 stars

Fido fence works very well

Fido fence works very well. But my dogs are afraid to go in the yard. But if they see a rabbit it’s full force through the fence and that’s my fault for not having the collar higher Otherwise. I don’t have to worry anymore about them running in the street

June 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Easy install

Easy install. Tech doing job was professional and took his time explaining how everything worked. Trained the dog and have had no issues with any part of the installation. Dog has not left the yard since Fido was installed.
Office was easy to deal with...purchase and instal was professional

June 1, 2018
Unprompted review

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