First Aid Warehouse Reviews 

958
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was a quick and easy process to order what we needed. What made the experience great was that I need to ask a question about battery replacements and I got a call the following day to answer that... See more

Company replied

Rated 5 out of 5 stars

Great quality first aid supplies. Excellent value for money. Sent by Parcel Force 48 hour delivery which actually took 72 hours. No wonder Royal Mail continues to lose money

Company replied

Rated 2 out of 5 stars

Rather disappointed that the contents of the first aid kit listed on the website were NOT actually what was received and listed in the contents list enclosed. We bought 3 refill packs for small first... See more

Company replied

Rated 5 out of 5 stars

Great selection to choose from to specifically replace missing items, and sensibly priced. Far better than getting first aid top up kits where you have multiples of non-required items

Company replied

Company details

  1. First Aid Station

Information provided by various external sources

First Aid Warehouse specialises in the supply of first aid and medical equipment to both the public and trade customers. Our customer base includes private individuals at home, sport and social clubs, schools, councils, charities, healthcare providers, first aid training companies, emergency services, a huge variety of businesses and high street outlets amongst many others.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

958 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(958)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Incredibly expensive!

November 3, 2026
First Aid Warehouse logo

Reply from First Aid Warehouse

Dear Michael,

Firstly, thank you for taking the time to write a review.

We appreciate all feedback, good or bad. At First Aid Warehouse, we strive to deliver continuous improvement so your feedback is invaluable to help us achieve this.

We continue to face rising costs as a result of inflation and wider market conditions, I'm sorry to hear we did not meet your expectations on this occasion.

Kindest Regards,
Customer Service

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Rated 5 out of 5 stars

Excellent range

Excellent range, fast delivery , good products at reasonable prices

October 14, 2026
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Reply from First Aid Warehouse

Dear Kevin,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 4 out of 5 stars

Pretty good

Pretty good, it depends on what product you go for as quality may vary. But overall not bad.

August 28, 2026
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Reply from First Aid Warehouse

Dear Joe,

Thank you so much for your feedback and 4 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Good quality with fast delivery.

Good quality with fast delivery.

October 15, 2026
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Reply from First Aid Warehouse

Dear Frances,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Great Products and really good prices

Great Products and really good prices. Fast delivery

June 18, 2026
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Reply from First Aid Warehouse

Dear Lee,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

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Rated 5 out of 5 stars

great first aid website

easy to use website and ordering system will be using them again - great price and delivery fast

September 16, 2026
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Reply from First Aid Warehouse

Dear Sharon,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars
First Aid Warehouse logo

Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

The service i receive each time is…

The service i receive each time is brilliant, it is clear when deliveries are expected, and sorry to say this time I had a slight error in receiving the order, but emailed and it was sorted very quicky and the new items are being sent straight out. The customer service is wonderful and polite.

July 27, 2026
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Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 4 out of 5 stars

Fair price with prompt delivery of…

Fair price with prompt delivery of iteem, quite satisfied

July 13, 2026
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Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 4 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

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Rated 5 out of 5 stars

Price and service were superb

Price and service were superb. Would definitely recommend.

July 13, 2026
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Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars
First Aid Warehouse logo

Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Great supplies

Great supplies, great service!

June 10, 2026
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Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Service was very good.

Service was very good.

Had no idea that a replacement battery for a Smart AED would be nearly £300!

April 27, 2026
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Reply from First Aid Warehouse

Dear Customer,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

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Rated 5 out of 5 stars

Good range of first aid kits

Good range of first aid kits. good price, quickly delivered.

March 9, 2026
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Reply from First Aid Warehouse

Dear Mike,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Excellent

Quick simple service and fast delivery

February 27, 2026
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Reply from First Aid Warehouse

Dear Andy,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Excellent fast delivery

Excellent fast delivery, great prices, will use again

January 9, 2026
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Reply from First Aid Warehouse

Dear Emma,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Quality

Quality, well thought out products.

January 2, 2026
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Reply from First Aid Warehouse

Dear Gary,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

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Rated 5 out of 5 stars

All good

All good, no problems

October 22, 2025
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Reply from First Aid Warehouse

Dear Stephen,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Great service

Excellent selection of items and delivery was quick.

September 1, 2025
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Reply from First Aid Warehouse

Dear Karen,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

Rated 5 out of 5 stars

Would recommend

Easy to shop, speedy delivery

August 28, 2025
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Reply from First Aid Warehouse

Dear Jeni,

Thank you so much for your kind words and 5 star review!

We appreciate your support and look forward to assisting you again in the future. Thanks for choosing First Aid Warehouse.

Best Regards,

Customer Service
First Aid Warehouse

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