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See what reviewers are saying

Rated 1 out of 5 stars

I issued a ticket through my membership-linked email a week ago on the app asking them about the unsent weekly workout reports and my progress to which they never replied. I believe it is my right as... See more

Rated 1 out of 5 stars

Cancelled subscription to find out months later still geyting charge as you have to cancel google play app as well. Yet another scam.

Rated 5 out of 5 stars

Been using Fitbod since 2019. No need to log your workouts sets, reps, and weights on paper. Just an almost-perfect app that logs everything for you. The only thing that’s missing is the possibility t... See more

Rated 5 out of 5 stars

This app automates the task of designing your work out and saves you a lot of time. It automates progression through your own feedback. It tracks your progress and gives you a point system to allow y... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Personal Trainer
  3. Physical Fitness Program

Written by the company

Fitbod creates a daily and deeply personalized workout routine by analyzing tracked workout data. Using machine learning, Fitbod selects the exercises, sets, reps and weight that reflect your physical capability, available equipment and fitnes...


Contact info

  • Taraval Street 1655, 94116, San Francisco, United States

  • www.fitbod.me

3.3

Average

TrustScore 3.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Unresponsive Support Team

I issued a ticket through my membership-linked email a week ago on the app asking them about the unsent weekly workout reports and my progress to which they never replied. I believe it is my right as a paying subscriber to have access to all available features.

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

It is an okay app but admin issues

It is an okay app, maybe a 3-4 star but they are so tied into the Apple ecosystem that I couldn’t get a refund on day 1 of year 2 because they say Apple controls that. It didn’t quite meet my needs for the money and I’m out $80 this year.

December 29, 2025
Unprompted review
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Reply from Fitbod

Hi there, thanks for sharing your review. We do have the option to subscribe via our website, but for subscriptions purchased via the Apple App Store, Apple doesn't allow us access to manage/refund those in any way. So refund requests need to be sent to Apple in those cases and are subject to Apple's Terms. We apologize for the inconvenience!

Rated 5 out of 5 stars

Diana was very patient and worked hard…

Diana was very patient and worked hard to help with a difficult issue. She went above and beyond to answer my questions and fix my issues.

September 7, 2025
Unprompted review
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Reply from Fitbod

Thank you for taking the time to share your experience, we really appreciate it! We're happy to hear that Diana was able to help get things resolved and answer all of your questions :)

Rated 1 out of 5 stars

Nope

Nope. Bought, paid for, app locked saying I haven’t paid. I’ve contacted support 4 times in the last 4 days. Nada. Waste of money.

September 4, 2025
Unprompted review
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Reply from Fitbod

Hi Alice, we apologize for the trouble. It looks like our Support team was able to help you get logged into the right account and resolve that for you. Definitely let us know if there's anything else we can help you out with over at support@fitbod.me, we're always happy to help!

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Rated 5 out of 5 stars

This app automates and saves time

This app automates the task of designing your work out and saves you a lot of time. It automates progression through your own feedback. It tracks your progress and gives you a point system to allow you to see progress across a spectrum of exercises. You can customize which exercises it gives you by telling it what equipment you have. You can ask it to recommend exercises more or less. There’s a lot of customization for something that automates workouts for you. It’s been going great for me.

January 9, 2025
Unprompted review
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Reply from Fitbod

Thanks so much for your review, Edward! We're happy we can help you save time and take care of the workout planning so you can focus on your time in the gym. It's great to see you enjoy all the customizable settings as well! We greatly appreciate your support :)

Rated 5 out of 5 stars

Good

Good app use almost daily

May 20, 2025
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Reply from Fitbod

Thank you, Allen! We're happy to be your gym buddy!

Rated 1 out of 5 stars

HORRIBLE

I can't say enough bad things about this app. Tough to navigate, slow, and keeps crashing.

May 8, 2025
Unprompted review
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Reply from Fitbod

Hi John, we're very sorry for the trouble. This is not intended behavior, please email our Support team at support@fitbod.me so we can best assist you.

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Rated 1 out of 5 stars

Worst app i've tried so far

Worst app i've tried so far. I did the free 7 day trial and the app kept crashing which sucked. Workout order was also all over the place with insane reps and weight. I also noticed an influx of positive reviews here that caught my attention and noticed some of these are written by actual Fitbod employees so be careful and do not trust this scammy businesss! Save your money.

April 21, 2025
Unprompted review
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Reply from Fitbod

Hi Sarena, we're really sorry to hear about your experience and appreciate you taking the time to share this feedback. The crashing is definitely outside intended behavior and we'd be happy to help if you email our Support team at support@fitbod.me. When you first begin using the app, you'll typically need to adjust the reps and weight so that the app can learn your personal capability and then adapt from there to optimize your future suggestions. However, we'd be glad to take a look at your concerns with the generated workouts as well. We appreciate you sharing your insight with us as we always aim to make improvements.

Rated 5 out of 5 stars

I tried two other apps they were…

I tried two other apps they were complicated then I tried Fitbod been using it for three years. It absolutely help change my life when I started. I weighed over 265 pounds now I weigh 216 pounds and I am 17.5% body fat I’m 52 years old when I first started my weight loss. I weighed 346 pounds I’m happy to write this review.

April 29, 2025
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Reply from Fitbod

Thanks so much for sharing your review and incredible journey with us, Dennis! You've put the hard work in and it's paid off, and we're very honored to be a part of it all with you. Major congrats on such an amazing accomplishment!! Keep crushing those workouts, we're cheering you on every step of the way :)

Rated 5 out of 5 stars

Love the app

Love the app, finally I have managed to stick to the plan over a longer period of time. I’ve used the app for 6 months and the result is amazing! The reports are so good that I always want to do better next week, and looking forward to see my progress in the upcoming reports. Already recommended the app to plenty of friends.

April 22, 2025
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Reply from Fitbod

Thank you so much for the amazing feedback, Helene! We’re thrilled to hear that the app’s helped you stay consistent and that the weekly reports are keeping you motivated. It means a lot that you’ve recommended us to your friends, thank you for spreading the word! Keep up the awesome work :)

Rated 5 out of 5 stars

Brilliant

Brilliant! I got definition in my arms and shoulders within one year. Ideal for parents with small kids who have little time and workout rather at home than in a gym.

April 22, 2025
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Reply from Fitbod

Thank you very much for your review, Senem! We’re thrilled to hear you’re seeing results, especially with a busy schedule. It’s great to know the app’s been such a good fit for your at-home workouts!

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Rated 2 out of 5 stars

Algorithm is not operating correctly

Algorithm is not operating correctly. Getting the same exact exercises and cardio which is longer than the whole time allowed. Really falling apart. I’ve been a top 1% user for 5 years and this is the worst I’ve seen. And your customer service is totally useless. You are losing customers over the lack of system integrity - and it will soon be me if you don’t get it fixed

April 18, 2025
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Reply from Fitbod

Thank you for taking the time to share your feedback and for being such a dedicated user over the past five years, Neal. We’re really sorry to hear about the issues you’re experiencing with the algorithm and the frustration it’s caused. That’s absolutely not the experience we want for our Fitbodders and we appreciate your report.

We understand how disruptive this is, and we want to reassure you that your support ticket is still active and being prioritized. Our team is working hard to deliver a proper fix as soon as possible.

Thank you for your patience and for sticking with us. We'll be reaching out with updates as soon as we have them.

Rated 5 out of 5 stars

I want to sincerely thank Fitbod…

I want to sincerely thank the Fitbod team! Before I found this amazing app, the gym felt intimidating and I never really knew how to start or do exercises properly. I would watch others and try to copy their routines, but it never felt right, and I couldn’t stick with it. Hiring a personal trainer wasn’t an option for me, so I’m especially grateful for the solution you’ve created.

Fitbod has truly changed the game for me. It lets me build a workout plan that’s customized to my goals, and that structure has given me a huge boost in confidence every time I go to the gym. Subscribing was a no-brainer; their customer support is world-class, and I’m excited to keep moving forward on this life-changing fitness journey! Thank you!

April 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely love Fitbod—been using it…

Absolutely love Fitbod—been using it consistently and it’s been a game changer for my workouts. It takes the guesswork out of planning my gym sessions, constantly adapting to my progress, and keeping things fresh. Honestly, feels like having a personal trainer without breaking the bank. Totally recommend it, send it!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent fitness app

The app is easy to set up and understand. It records your workouts so you can see the progress over time. I also don't have to spend time making up my own routines now.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to get started, easier to stay!!

I’ve always been a yoga girly and honestly felt super intimidated by strength training… until this app! Fitbod has made it so easy (and fun) to get started with lifting. I’m seeing progress, feeling stronger, and loving the gym now! Even better is I never feel lost or overwhelmed.

Highly recommend if you’re curious about strength training but don’t know where to start!

December 1, 2024
Unprompted review

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