Fitness Inside Out Reviews 

52
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Paul was excellent. Professional but very friendly and accommodating. His fitness knowledge is vast and catered to my specific needs, ability and age.

Company replied

Rated 1 out of 5 stars

I was really looking forward to starting my personal training, but my first experience was extremely disappointing. My first session was scheduled for 6:00 a.m. at the trainer’s home. I arrived on... See more

Company replied

Rated 5 out of 5 stars

Jude and Denise were professional, efficient and made it all happen after establishing contact. First trial session with Denise was really good and have booked in more sessions. Apart from the little... See more

Rated 5 out of 5 stars

I am nearly 73 years old and I have been exercising once a week with Fitness Inside Out since 2009. I have found all trainers with whom I have worked eager to help me achieve my goals- to stand up w... See more

Company replied

Company details

  1. Personal Trainer

Written by the company

Fitness Inside Out is a mobile & online personal training company formed in 2001. Fitness Inside Out provides mobile & online fitness services to clients in Australia and around the world. Our focus is on helping people get results, with tailored fitness programs all with the convenience of training at Home, Outdoors & Online. Mobile Personal Trainers Delivered To You


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(52)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul was excellent

Paul was excellent. Professional but very friendly and accommodating. His fitness knowledge is vast and catered to my specific needs, ability and age.

September 22, 2026
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for sharing your experience. We’re delighted to hear Paul was able to combine professionalism, friendliness and deep fitness knowledge to create a program perfectly suited to you. We appreciate you taking the time to leave a review.

Advertisement
Rated 5 out of 5 stars

Simply Outstanding

It is rare to find a business where the genuine passion and enthusiasm of the people behind it shine through in absolutely everything they do, but that is exactly what you get with Fitness Inside Out.

From my first conversation with Jude, who was so friendly and helpful, the entire experience has been outstanding. Most importantly, the training itself is exceptional. The focus is on creating meaningful, sustainable change and giving you the skills and confidence to keep moving forward, rather than simply building a reliance on a personal trainer.

Jacq has been training both me and my 10-year-old daughter. We needed a push to get outside, become more active and start prioritising our health, and we could not have made a better decision than calling Fitness Inside Out and making that start.

Jacq is an absolute legend. She is professional, highly experienced, encouraging and genuinely fun to train with. She knows exactly when to challenge us, while always making each session feel positive and achievable.

The results have been fabulous. It has been a genuine transformation for both of us, not only physically, but in how we feel. We are happier, healthier and far more confident, and exercising together has been such a wonderful experience for my daughter and me.

If you have been thinking about making time for yourself, improving your health or helping your child become more active and confident, do it. Make the call. Starting with Fitness Inside Out is one of the best decisions we have made, and I could not recommend Jacq and the entire team more highly.

May 20, 2026
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you so much for your incredible review — your kind words truly mean a lot to our whole team. We’re thrilled to hear how much you and your daughter have enjoyed training with Jacq and are grateful you chose Fitness Inside Out to be part of your journey.

Rated 1 out of 5 stars

Disappointed

I was really looking forward to starting my personal training, but my first experience was extremely disappointing.
My first session was scheduled for 6:00 a.m. at the trainer’s home. I arrived on time, waited 10 minutes, and sent text messages to let her know I was there before leaving when I received no response.
It was raining, the driveway was very steep and had no outdoor lighting at the property. I slipped while walking back to my car, suffering significant injuries. The trainer didn’t contact me until 8:15 a.m. explaining that she had overslept.
I understand that mistakes happen, but clients shouldn’t be left waiting in the rain and dark at 6:00 a.m., especially at a private residence. This experience left me injured and completely undermined my confidence. Unfortunately, I can’t recommend this service.

July 13, 2026
Fitness Inside Out logo

Reply from Fitness Inside Out

Hi Jodie, thank you again for taking the time to speak with me and for sharing your review. I completely understand how disappointed you were, and I’m truly sorry that your first experience left you feeling unsafe and undermined your confidence — that’s the opposite of what we want for any client.

We take your feedback seriously. Being left waiting in the rain and dark, especially at a private residence, is not acceptable, and I’m very sorry for the distress and injuries you experienced. We appreciate you bringing this to our attention so we can address it properly and ensure it doesn’t happen again.

If you’re open to continuing the conversation, I’d really value the chance to talk further and see what we can do to make things right. You can reach us on 1300 735 790 or at contact@fitnessinsideout.com.

Advertisement
Rated 5 out of 5 stars

Andrew

Andrew, is very professional and very compassionate, apart from being a wonderful trainer.

May 14, 2026
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you Sheryl so glad you are enjoying your training with Andrew

Rated 5 out of 5 stars

Adam is fantastic and very…

Adam is fantastic and very accommodating. My son is gaining confidence and getting stronger.

February 17, 2026
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for the 5 star rating. Glad to hear he is enjoing his training with Adam

Advertisement
Rated 5 out of 5 stars

Jacq a very good trainer and teacher

Jacq was very kind, caring and helpful. She listened to my situation and proceeded to help me. I didn’t feel inadequate or embarrassed.
She explained how she was going to assist me and the exercises.

September 18, 2025
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for your 5 star review

Rated 5 out of 5 stars

Andrew is very knowledgeable

Andrew is very knowledgeable and passionate about training my child and develop fun learning programs. Very happy with the service.

July 8, 2025
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for the 5 star review

Rated 5 out of 5 stars

This company has helped my daughter…

This company has helped my daughter gain back her confidence. From the first contact with them, we were made to feel comfortable & that we mattered. It made my daughter feel so at ease. Thanks Jude

May 9, 2025
Unprompted review
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you Danni for your 5 star review, glad to hear we have been able to assist in getting your daughter back on track.

Rated 5 out of 5 stars

My trainer Jacq has had such a positive…

My trainer Jacq has had such a positive impact on my life. She encourages me every step of the way, praises my good form, helps me move on when I’m struggling and keeps me motivated. I have gained strength, flexibility and lost weight. Thanks for everything 😄

May 20, 2025
Unprompted review
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you Sally for your 5 star review, we look forward to seeing more great things

Advertisement
Rated 5 out of 5 stars

Fast response

Fast response. Targeted help to my needs.

February 3, 2025
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for your 5 star reply, we look forward to working with you

Rated 1 out of 5 stars

It was disappointing to find out

It was disappointing to find out, after many discussions, that they could not accommodate us. This should have been recognised at the start. The whole process was a waste of time.

January 30, 2025
Fitness Inside Out logo

Reply from Fitness Inside Out

Sorry that things didn't turn out and that the local trainer was unable to accommodate your location. When we do not service a specific location we do offer online training as an alternative. For some this is a great alternative.

Rated 1 out of 5 stars

Trainer had no idea what days and time…

Trainer had no idea what days and time we were suppose to meet. always late and always cut sessions in half.

November 11, 2024
Unprompted review
Fitness Inside Out logo

Reply from Fitness Inside Out

This is not the standard of service we expect from our personal trainers. In most cases, our trainers offer great professionalism.

Rated 4 out of 5 stars

I felt confident and comfortable whilst…

I felt confident and comfortable whilst being interviewed. It was well structured and handled with a great level of professionalism.

October 24, 2024
Fitness Inside Out logo

Reply from Fitness Inside Out

Thanks Paul, looking forward to working with you

Advertisement
Rated 5 out of 5 stars

Great Experience

The trainer was welcoming and demonstrated each exercise before we carried it out. He was very informative in all areas of training.

August 24, 2024
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you for your review

Rated 5 out of 5 stars

Practical and effective fitness service at your doorstep!

When we relocated from Sydney to the Central Coast for a more relaxed lifestyle, we didn't anticipate losing our fitness motivation in a new area. We discovered Fitness Inside Out, and it was EXACTLY what we need! They assigned an experienced and knowledgeable trainer nearby to us who comes directly to our doorstep and showed creative ways to train in our home. We've been training with our trainer since 2023 and have now regained our fitness momentum. Thank you, Fitness Inside Out! We highly recommend their services to anyone looking to improve their health and well-being with a fitness routine tailored to their specific lifestyle.

June 28, 2024
Unprompted review
Fitness Inside Out logo

Reply from Fitness Inside Out

Thank you Sufian for your 5 star review, glad we were able to kickstart your fitness journey again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look