FITSHOP.DK Reviews 

Good experience overall - from order to delivery. It arrived quickly and the communication was clear. The product is good, so no complaints.

I ordered an adjustable dumbbell set with a rack. The ordering process was smooth and easy. The heavy package was delivered within three working days. Det var snabbt och bra affär!!

Great product and great service! My order arrived quickly, and I’m very happy with the dumbbell set. There was a small issue with one part, but Miko and Joshua sorted it out straight away and sent a replacement very quickly. Everything works perfectly now. Highly recommend!

Everything was TOP NOTCH! Great job - knowledge of the product, shipping and delivery - everything was seamless. We love the bike! Thank you

Awesome experience both in physical and online store. Excellent quality products for a great price.

Shipping was very fast, and fitshop was very accomodating in changing the delivery address to office during work hours

Everything was fine

Very poor quality of customer service.
We reported a problem with our crosstrainer on the 17th of January, but nobody has contacted us since. Each time we had to call the shop in Copenhagen ourselves to ask for an update.
After a month, a technician finally came to repair the crosstrainer, but it turned out that the shop had ordered the wrong part. How is that even possible?!
We are still waiting for the repair…

Dear Fitshop.dk,

I was planning on giving a 3 star review and after some thought decide on a 4 star. I ordered from you for the first time and am very happy with what I received. What I was not happy about is the fact that one of my large parcel boxed was cut open by someone before it it arrived for delivery and was unsealed. This is not acceptable and this privilage is for the customer to open their purchases. NOT someone else. I checked and nothing seems to be missing. The parcels were left outside under the carport by the road and I was not informed that they were delivered as I was at home on the day of the deliver. Whomever delivered the parcels seems to be the problem. Delivery time was acceptable taking the current snow weather in DK into consideration. Happy with my purchase with some issues. I am planning on ordering more items from you and hope that the next delivery will better.

The quality of good is wonderful, the staff are friendly and super collaborative, I needed to manage a replacement because of size and they were so supportive and fast responding, all was smooth and they are a dependable and quality shop.

Good produkt, quick deliver.

I bought a fitness treadmill, it has good quality with low price.

"Taurus IC70 Smart" . Nice bike . Very pleased with it. (A comfier saddle would have been nice ) maybe their 'comfy' saddle as standard ?. Delivered (with no prior warning ) day before arranged delivery date, but fortunately I was home as it rained half an hour later !. Delivery guy helped me push it indoors through front door so thank you to him. So all's well that ends well. Thank you .
RE: your reply :-
As regards to saddle I have already bought a new saddle and replaced original one (: .

I have made several orders from them, but I have had 3 experiences of very poorly packaged being delivered. The heavier the product you order, the higher the chance of damage. I ordered a 20kg kettlebell that ended up completely banged up and the box it came in basically falling apart. I contacted customer service, told them it was very poorly packaged and should add more material to reinforce the box. I got a replacement, that was slightly less banged up with same packaging. Since it's a hustle to go back and forth with 20 kg box, I was like whatever, no need for 3rd replacement that is also banged up. They told me that they are not adding extra material to protect products. Now I ordered 2 sets of dumbbells, 15 and 17.5 kg. All 4 of them came in boxes that were ripped apart, dumbbells hanging out, one box was late because it completely broke and the delivery company had to apply 2 kilos of tape probably. If I didn't have already a collection of same dumbbells already in place I would not order from here again. It's just stupid not to care about packing the goods well and so wasteful on their money and also environment. This was Danish website for context, but shipped from Germany

I’ve ordered several times from Fitshop, and every time has been a great experience. Most recently, I bought a workout bench – it arrived on time, was easy to assemble, and is absolutely perfect. No squeaks, very stable, and great quality overall. I’m very happy with the product and the service. Highly recommend!

The equipment is really good, high quality and arrived in great conditions, so far we are using it and no issues.
Why two stars?... well besides arriving one week late versus original commitment date, the carrier who delivered opted to leave the equipment on the street.....not in our house (even my wife asked them to please do so), they rudely declined to deliver even in front of our door they said the instruction was to leave it on the street. This was a rainy day and I was out of town, so we had to find some moving company that would go urgently to our home and help my wife.

Got what I ordered in good time and condition, so no complaints.

Great product! Good quality and fast delivery.

Great experience. Goods conformed to what was ordered in a good packaging. Very fast shipment considering it was Christmas/ new year period 👌