Fitzpatrick Referrals Reviews 

A huge thank you to Noel Fitzpatrick and his entire team at Fitzpatrick Referrals.

They have given Thor the chance to live a pain-free life and return to his happy, active self.

The care and service have been exceptional from start to finish. Where other specialists had failed to identify the full extent of Thor’s condition, the team at Fitzpatrick Referrals provided a clear diagnosis, developed a treatment plan and successfully carried out his spinal surgery.

Forever grateful.

Josh & Thor

At such a difficult time i found fitzpatrick referrals very kind compationate and thorough. I def would recommend. They looked after my boy so well and I will always be truly grateful

The push for payment was very evident right from the first phone call. Not once did I feel genuine care, concern or interest for my dog or myself by the consultant. My still very sedated dog was handed back to me by a student nurse in the car park in 34C heat with no previous notification that he was ready to be collected. Terrible communication skills resulting in me having to chase everything from result reports to detailed bill. The only reason I gave two stars is because of the wonderful vet nurses that did their job with empathy, compassion and gentle hands.

Our cat Loki was hit by a car and we was very worried that he wouldn’t get the best care but with Noel Fitzpatrick we found a great vet who reassured us that he was going to be okay..

We have him back and he’s starting to get better which makes us feel like we are heading in the right direction..

Thank you Tom you did everything you promised..👍

Fitzpatrick gave us an appointment so quickly - they called within an hour of the vet referral. The person I spoke to was efficient but empathetic - I really felt reassured. The contact with a previous vet and insurance company was seamless enabling the appointment to be set up extremely quickly. They were very transparent about the pricing.

Appointments were running to time and we were called quickly into the room. The consultant and the others 2 vets immediately made me and my dog feel reassured. They took time to make him feel comfortable and chatting to me getting to know him.

They explained what the investigation options were and in no way pushed for any unnecessary tests, they explained options and I made the decisions.

I had a follow up call the next day to confirm test results and treatment plan and asked how the dog was.

I highly recommend them.

My vet referred my Shih Tzu to Fitzpatrick’s for back surgery, professional in every way, I received phone call same day as my vet referred, got appointment for next day, examined him and explained everything in detail, also cost ( not insured) he stayed in for mri scan later same day they operated on him kept me informed every step so kind caring not just for the pets human as well. My boy is home now doing well on strict create rest all thanks to Fitzpatrick’s things could have been so much different, from reception, vet, nurses and physiotherapist excellence.

This company and its founder Noel Fitzpatrick promote Petplan who do not payout on genuine claims. So unfortunately you are guilty by association.

My dog was diagnosed with Juvenile hip dysplasia and on 8th October, she had a complete hip replacement. Sarah our consultant has been absolutely brilliant and very supportive.
She also diagnosed my previous dog with a number of issues after having unsuccessful stem cell treatment with another veterinary practice. I can't recommend Dr Sarah Girling enough.

My boy had to spend 12 days at Fitzpatric. As soon as I entered the premises the reception staff were friendly and helpful.
You could tell that the vet treating my dog,Nadia Shihab,had genuine compassion and love for animals.she spoke to me ,and explained clearly what was possibly wrong and what the treatment options were.
As worrying a time it was,I felt completely at ease leaving my boy with Nadia,she has a way about her that you know she would do her best,and she did.
Daily updates to keep us pet owners happy and relaxed in a stressful time.
All staff are extremely professional and really care about their patients.
This is the best specialists vets I have come across. I would highly recommend Fitzpatric if you need the best for your pet.
Also they are there for you after treatment.
Once again a big thank you to Nadia and all the staff and vets.

Recently had to take our daschund to visit Noel for an operation on her paw. I can say with out any hesitation that the service & care she got while she was there recovering from her operation was exceptional from Noel & his team. I would highly recommend Noel & his team as there are brilliant at what they do for everyone's pets. Would also like to mention Chloe, who was so helpful at arranging all the appointments for me . Keep doing what your doing guys. Mary🐶🐯 .

Noel fitzpatrick was an absolute sweetheart. Kind, gentle, and warm hearted. We love him. He was incredible with our dog Indy. highly recommended him and his team.

Expensive clinic but this is what you will face in any special treatment or surgery place in the UK and even out especially when the vet is very professional and quickly manages the health problem pet.
The doctor spotted the problem before the MRI and made an easy ongoing diagnosis thake easy all the courses....These are expensive procedures but they operate with stunning clinical services this MRI is more accurate ....once they save your dog it is like your family member they are not too expensive
MARC PEREZ SOLERAS is an outstanding doctor and pet lover it feels good to go with him before surgery and after so no words just thanks to all especially MARC PEREZ SOTERAS and STEFANO MANCA so high professional service really raccomended

Vicky Dachshund

After seeing a different specialist vet who insisted the only option for our dog was to amputate her leg, we asked for a referral to Fitzpatricks. I am so pleased we did!
Using a new technique (which I freely admit I do not understand) she had a knee replacement and now, a year on, is totally mobile and pain free. It has been life changing for her and you literally cannot tell she's had anything done. Fitzpatricks were brilliant all the way through, the entire team, including Noel himself who did the actual operation and continues to see her for check ups. Yes, it is expensive, no denying that, but I found them to be very upfront about the costs. They told us what it would cost and that is what it has cost - no added extras, no surprises. We have a lot of dogs with complex medical needs so we see a lot of specialist vets. Fitzpatricks have been by far the best in terms of communication, care for my dog and not sticking us with unexpected bills. I would definitely recommend and would definitely use them again.

My senior cat was very poorly with neurological symptoms and needed an MRI. We traveled from London and had a great experience. They could not be nicer. They claimed a portion directly from my insurance - needed to set it up in advance but was straightforward. The neurologist was amazing and whilst the condition was rare my cat has made a full recovery. Nb if you don’t have a car you can get a taxi at the station easily and reception have a list of local firms for your return. Don’t worry.

Quite clear he is in it for the money never mind the welfare of the animals
Don't fall for the persona he tries to convey ££££££££

Took my dog for a second opinion here. Focus was very much on paying the bill as soon as getting through the door.
One month on and we are still waiting for vet's report!
Feel really let down, especially after seeing Noel on his tour. Now realise this was also another money spinner.
Now have completely no faith in veterinary service in this country.

I have 2 of my dogs coming to Fitzpatricks referral and I have to say all the people hear are absolutely amazing and such beautiful people, they all truly do try and do what is the best outcome for our pets , I am so honoured that they have helped me the way that they have and have definitely given me a shoulder to lean on , I can’t credit professor Noel Fitzpatrick and Sarah Golding enough and all of the staff there , I trust them, a big respect and love always to all of them A*******

Our vet said we needed an MRI for our dog and FR came up and was the closest, we met with Noel the next day and he confirmed our dog had IVDD and needed an urgent operation. We are now 3 months down the line and our Lincoln is doing amazingly all thanks to FR, thank you for saving Lincoln from paralysis we could not have asked for better care.

AVOID!!! The aftercare and lack of communication is absolutely appalling!!!!
Wish we never went there!!!

After my dog became suddenly paralysed I was referred by the vet to FR the same day. I waited anxiously for the appointment call. When it came at 20.30 in the evening ( which I was grateful for) I was told they couldn’t see my dog and I should take her to an emergency vet that evening and get another referral! ( I’d been at the vets that day) no apology ‘ I’m sorry but’ or the reason we can’t see her is’ I was so stunned by the abruptness and lack of clarification and lack of empathy in a difficult situation. I’m hoping that I was unlucky enough to get the unfriendly and unhelpful member of staff and the others are better. I never got to find out….. I did find out they were fully booked but not whether that was forever or just that week !!!!!